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Del Webb Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Del Webb.

Read all 401 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Atlanta Area

401 Reviews in Atlanta Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Del Webb in Atlanta Area

View Homes

Customer Reviews

Spec Home so I didn't select any options

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2019
  • Griffin, GA

As a spec home, this is not bad. I would have customized a bit more--range hood is too high for anyone under 5'2" and I'm 4'11", number of master bathroom electrical receptacles--need to take down full mirror and put up two over the sinks to make room for another outlet that is not over a sink; need to add an outlet where there is a big empty space where a cosmetic mirror could be on a cabinet; need to add an outlet to the private toilet area as a night light in there would be great; the master walk-in closet is passable but many shelves are too high for regular use unless one takes the ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy to be here

  • John S.
  • Verified HomeBuyer
  • February 28, 2019
  • Hoschton, GA

Our house was finished in just a few months on time. Last-minute details were addressed satisfactorily. We are pleased with the overall process

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Downturn

  • Walter H. S.
  • Verified HomeBuyer
  • August 14, 2025
  • Griffin, GA

Preclosing was wonderful. Postclosing issues remain yet unattended. Twice in the last month warranty issues were submitted, paperwork indicates to expect a response within 2 days, elapsed time now 5 weeks with no acknowledgement of receipt or course of action. Very shoddy. Very disappointing. I’m considering what my next actions should be: Physically appear at the office? File in Small Claims Court? Arbitration? Local news media? Maybe you guys have a suggestion?

Del Webb responded:
Thank you for making us aware of your situation. We are truly sorry to hear about the lack of follow up and resolution on your concerns. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 4

Trustworthiness 3

Value 5

Responsiveness 1

Experience is very personal and professional

  • Anonymous
  • Verified HomeBuyer
  • May 03, 2023
  • Hoschton, GA

The people and the process is excellent. For the price, the quality of materials and workmanship is average. Especially the paint and attention to cleaning details. Response to some after closing issues working but slow.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 3

The Devil Is In The Details!

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Griffin, GA

The buying process has very much improved, however, the overall quality of the workmanship is not comparable to the process or the price. After having the opportunity to now closely, physically view the finished product, I'm finding a disappointing lack of attention to detail. I concede that I'm confident the dwelling itself is structurally sound, but the devil is always in the details. It's the small things that count like thoroughly covering the newly installed floor while painting to avoid speckling, or having professional cleaners actually clean up the unavoidable settlement dirt of ...

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Del Webb - We love our new home.

  • Raymond M.
  • Verified HomeBuyer
  • December 08, 2020
  • Griffin, GA

We love our new home. We enjoyed watching each step of it being built. Everything went pretty smoothly. Since being in our home we’ve had issues with our doors. I sent an email and still nothing. So a little frustrated with the lack of response. But all in all we’re very pleased with our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Del Webb - 1.

  • Alberta A.
  • Verified HomeBuyer
  • December 01, 2020
  • Griffin, GA

1. Home is cold, even with double panel windows you can still feel the cold air coming from the window. NOT energy efficient. 2. Complained early on regarding kitchen sink, builder refused to change. 3. Yard uneven and unsafe to walk, not leveled properly prior to sodding. 4. Home not cleaned, paint spackle on floors, faucets, etc. 5. Interior doors show uneven areas with dents, and not painted well. 6. Should paint garage without extra cost. Home floor plans are beautiful, but construction, home energy and landscaping are in need of better quality control.

Total Score 5


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Quick but maybe too fast

  • David B.
  • Verified HomeBuyer
  • December 01, 2020
  • Hoschton, GA

Love the house and neighborhood but finishing work is a concern as is handling of incorrect grout color that was recolored versus removed and redone.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Mike

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Griffin, GA

We love our new hime

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - They listened and responded by correction or explanation or suggestion/recommendation

  • Marva M.
  • Verified HomeBuyer
  • October 28, 2021
  • Griffin, GA

They listened and responded by correction or explanation or suggestion/recommendation

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

things to know

  • John B.
  • Verified HomeBuyer
  • June 27, 2019
  • Griffin, GA

Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

DCS

  • Douglas C. S.
  • Verified HomeBuyer
  • October 09, 2025
  • Griffin, GA

The house was move in ready, clean, and had just a few fairly minor "fixes" that were needed. Overall I am pleased with both the design and quality of the house.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your home was move-in ready and that you’re pleased with both the design and quality! It’s wonderful to know that any minor concerns were quickly addressed. Enjoy your new home! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Love My New Home

  • Paula F.
  • Verified HomeBuyer
  • August 13, 2025
  • Hoschton, GA

I bought a spec house, so i didn't choose flooring, cabinets, etc, but i really like everything in my house. They building superintendent was easy to work with and overall it was a good experience. This is the 3rd time that I've purchased a brand new home and Pulte is much easier to work with and the workmanship is much better than the previous new homes. There were a few bumps along the way, but all the issues were resolved fairly quickly.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a good experience and appreciate the workmanship of your new home! It's great to hear that your superintendent was easy to work with and addressed any concerns you may have. Congratulations on your new home, enjoy! ^KH ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Homeowner

  • Vicki Lynn Y.
  • Verified HomeBuyer
  • July 16, 2025
  • Griffin, GA

The closing process was very smooth, we had the opportunity to visit our home several times before completion. The sales person was great to work with. We were introduced to building manager and manager of the sun city peachtree.

Del Webb responded:
Thank you for taking the time to share your experience with us. We're glad to hear that your closing process was smooth and that our salesperson was great to work with! Congratulations on your new home and welcome to the community! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

CW

  • Crystal W.
  • Verified HomeBuyer
  • April 24, 2025
  • Griffin, GA

The building process was precise, informative, and extensive. Russ was there each step of the way keeping me informed about the status of the build as it progressed. Russ was honest and helpful in keeping me abreast of inspections and concerns with regard to each phase of the construction. He kept me up to date from beginning to finish. Kudos Russ.

Del Webb responded:
Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience was smooth and informative. It's great to know that Russ provided consistent support throughout every phase of your process! We appreciate your kind words, thank you again. ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I don't like it here

  • Luther W.
  • Verified HomeBuyer
  • April 15, 2025
  • Griffin, GA

A good house. A great community. Some issues but they have been responsive to my needs.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you are enjoying your new home and community. Yet we are sorry to hear that you have experienced some concerns but it's great to know that our team has been responsive. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. Thank you again. ^KH ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good experience

  • Delbert O.
  • Verified HomeBuyer
  • April 15, 2025
  • Griffin, GA

I will certainly encourage friends to buy a home in SCP.

Del Webb responded:
Thank you for taking the time to provide feedback! We are so glad to hear that you had a good experience with us, and we greatly appreciate your recommendation! We hope you continue to enjoy your new home! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great communication during the build process.

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2024
  • Griffin, GA

Not being familiar with the process ahead of time, I found I was behind the curve and in hindsight may have made some different choices; however, all issues were eventually addressed and we were satisfied with the contracting and design process. What was outstanding was the weekly updates from the building manager, and his responsiveness to questions and concerns presented to him. I cannot say enough about his concern to make everything what we wanted and had contracted for. The pre-closing process was amazing. Again, great response and helpful in identifying the cosmetic things that ...

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Stress Free Building Process

  • Christy N.
  • Verified HomeBuyer
  • December 11, 2024
  • Griffin, GA

David the Builder was a pleasure to work with. He communicated well and was trustworthy. I never felt like we had to "check behind him". We did, but only because we wanted to be responsible home buyers. The contractors used were respectful and did quality work. Is the house perfect? No. There is no such thing as a perfect house. We are very pleased with our home and we love living in SCP.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Brenda C

  • Brenda W. C.
  • Verified HomeBuyer
  • November 01, 2024
  • Griffin, GA

Everyone I dealt with to buy my home were very friendly and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Construction manager

  • Dorothy M.
  • Verified HomeBuyer
  • September 07, 2024
  • Griffin, GA

Excellent very responsive to any inquiry and made certain all concerns were addressed/fixed

Total Score 4


Quality 5

Trustworthiness 4

Value 3

Responsiveness 5

Forever home??

  • Roy K.
  • Verified HomeBuyer
  • July 06, 2024
  • Hoschton, GA

We came here to look about 31/2 years ago.back then we looked at Sterling on the lake and crosswind along with del web. At that time we put del web aside since we thought they were more expensive but after 3 years we found out other 2 has gone up in price more than del web. Del webs hoa is little more expensive but I believe they keep you more busy... we were lucky enough to find the almost center lit in big cul de sac with lots of trees behind and streams running thru. It truly is healing place. Especially builder, putty, n project manager were great. Quality of the house is pretty good ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Helpful

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2024
  • Griffin, GA

We found everyone we dealt with to be so nice and accommodating.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good Experience

  • Ronald B.
  • Verified HomeBuyer
  • June 10, 2024
  • Griffin, GA

We came to Sun City Peachtree and immediately knew this is where we wanted to live. We worked through the detailed processes with sales and most everything went as planned. The few hiccups were easily and quickly rectified. Our build team were also excellent and easy to work with. Phil, our Del Web Construction Manager was beyond excellent. He stayed in continuous contact with us on everything. We are in and almost settled and so excited with the choices we made.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our builder Ronnie was great

  • Johnny R.
  • Verified HomeBuyer
  • June 01, 2024
  • Hoschton, GA

Our builder Ronnie was great he responded to all issues quickly.

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5