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Del Webb Reviews in Atlanta, GA

What Atlanta Homeowners Have to Say About Del Webb.

Read all 397 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Atlanta Area

397 Reviews in Atlanta Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Del Webb in Atlanta Area

View Homes

Customer Reviews

Quick but maybe too fast

  • David B.
  • Verified HomeBuyer
  • December 01, 2020
  • Hoschton, GA

Love the house and neighborhood but finishing work is a concern as is handling of incorrect grout color that was recolored versus removed and redone.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Downturn

  • Walter H. S.
  • Verified HomeBuyer
  • August 14, 2025
  • Griffin, GA

Preclosing was wonderful. Postclosing issues remain yet unattended. Twice in the last month warranty issues were submitted, paperwork indicates to expect a response within 2 days, elapsed time now 5 weeks with no acknowledgement of receipt or course of action. Very shoddy. Very disappointing. I’m considering what my next actions should be: Physically appear at the office? File in Small Claims Court? Arbitration? Local news media? Maybe you guys have a suggestion?

Del Webb responded:
Thank you for making us aware of your situation. We are truly sorry to hear about the lack of follow up and resolution on your concerns. We'd appreciate the opportunity to learn more about them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 5


Quality 4

Trustworthiness 3

Value 5

Responsiveness 1

The Devil Is In The Details!

  • Anonymous
  • Verified HomeBuyer
  • October 12, 2021
  • Griffin, GA

The buying process has very much improved, however, the overall quality of the workmanship is not comparable to the process or the price. After having the opportunity to now closely, physically view the finished product, I'm finding a disappointing lack of attention to detail. I concede that I'm confident the dwelling itself is structurally sound, but the devil is always in the details. It's the small things that count like thoroughly covering the newly installed floor while painting to avoid speckling, or having professional cleaners actually clean up the unavoidable settlement dirt of ...

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 5

Del Webb - 1.

  • Alberta A.
  • Verified HomeBuyer
  • December 01, 2020
  • Griffin, GA

1. Home is cold, even with double panel windows you can still feel the cold air coming from the window. NOT energy efficient. 2. Complained early on regarding kitchen sink, builder refused to change. 3. Yard uneven and unsafe to walk, not leveled properly prior to sodding. 4. Home not cleaned, paint spackle on floors, faucets, etc. 5. Interior doors show uneven areas with dents, and not painted well. 6. Should paint garage without extra cost. Home floor plans are beautiful, but construction, home energy and landscaping are in need of better quality control.

Total Score 5


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Mike

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2024
  • Griffin, GA

We love our new hime

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - They listened and responded by correction or explanation or suggestion/recommendation

  • Marva M.
  • Verified HomeBuyer
  • October 28, 2021
  • Griffin, GA

They listened and responded by correction or explanation or suggestion/recommendation

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

things to know

  • John B.
  • Verified HomeBuyer
  • June 27, 2019
  • Griffin, GA

Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love My New Home

  • Paula F.
  • Verified HomeBuyer
  • August 13, 2025
  • Hoschton, GA

I bought a spec house, so i didn't choose flooring, cabinets, etc, but i really like everything in my house. They building superintendent was easy to work with and overall it was a good experience. This is the 3rd time that I've purchased a brand new home and Pulte is much easier to work with and the workmanship is much better than the previous new homes. There were a few bumps along the way, but all the issues were resolved fairly quickly.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a good experience and appreciate the workmanship of your new home! It's great to hear that your superintendent was easy to work with and addressed any concerns you may have. Congratulations on your new home, enjoy! ^KH ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

CW

  • Crystal W.
  • Verified HomeBuyer
  • April 24, 2025
  • Griffin, GA

The building process was precise, informative, and extensive. Russ was there each step of the way keeping me informed about the status of the build as it progressed. Russ was honest and helpful in keeping me abreast of inspections and concerns with regard to each phase of the construction. He kept me up to date from beginning to finish. Kudos Russ.

Del Webb responded:
Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience was smooth and informative. It's great to know that Russ provided consistent support throughout every phase of your process! We appreciate your kind words, thank you again. ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Brenda C

  • Brenda W. C.
  • Verified HomeBuyer
  • November 01, 2024
  • Griffin, GA

Everyone I dealt with to buy my home were very friendly and helpful.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Forever home??

  • Roy K.
  • Verified HomeBuyer
  • July 06, 2024
  • Hoschton, GA

We came here to look about 31/2 years ago.back then we looked at Sterling on the lake and crosswind along with del web. At that time we put del web aside since we thought they were more expensive but after 3 years we found out other 2 has gone up in price more than del web. Del webs hoa is little more expensive but I believe they keep you more busy... we were lucky enough to find the almost center lit in big cul de sac with lots of trees behind and streams running thru. It truly is healing place. Especially builder, putty, n project manager were great. Quality of the house is pretty good ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good Experience

  • Ronald B.
  • Verified HomeBuyer
  • June 10, 2024
  • Griffin, GA

We came to Sun City Peachtree and immediately knew this is where we wanted to live. We worked through the detailed processes with sales and most everything went as planned. The few hiccups were easily and quickly rectified. Our build team were also excellent and easy to work with. Phil, our Del Web Construction Manager was beyond excellent. He stayed in continuous contact with us on everything. We are in and almost settled and so excited with the choices we made.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mr.

  • Gordon G.
  • Verified HomeBuyer
  • March 29, 2023
  • Griffin, GA

We were extremely please with the process of building a home at Del Webb in Griffin. We had looked at other 55+ communities, and they just didn’t have the feel of community as this Del Webb. It just seemed like the perfect fit for us.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Good Communication with Construction team

  • Barbara B.
  • Verified HomeBuyer
  • July 13, 2022
  • Griffin, GA

Good Communication with Construction team

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Almost Completely satisfied

  • Janet G.
  • Verified HomeBuyer
  • June 26, 2019
  • Hoschton, GA

The Monotony law prohibited us from having the colors we originally picked for our house exterior, and caused us to repaint our house to a color we did not like. When the bushes were removed from the back of our house it revealed a retention pond with muddy water that was not visible when we purchased the lot. Features in model we selected were not available: lighting, chrome fixtures..

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Pretty Good Home - Time Will Tell

  • Joesph L.
  • Verified HomeBuyer
  • June 19, 2019
  • Griffin, GA

Haven't been here long enough to give a full review. Been here 3 weeks and they are coming back to tear out my shower pan "While I'm Living Here" and replacing it because it is installed wrong. Hopefully the rest of the house is ok. Time will tell.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Carol D.
  • Verified HomeBuyer
  • June 11, 2019
  • Griffin, GA

The options list is very confusing. I missed a critical one because the language is too vague. ASK about every option you want. Have your sales rep point it out to you so you can recognize it on the printout you sign.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good experience

  • Delbert O.
  • Verified HomeBuyer
  • April 15, 2025
  • Griffin, GA

I will certainly encourage friends to buy a home in SCP.

Del Webb responded:
Thank you for taking the time to provide feedback! We are so glad to hear that you had a good experience with us, and we greatly appreciate your recommendation! We hope you continue to enjoy your new home! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Helpful

  • Anonymous
  • Verified HomeBuyer
  • June 10, 2024
  • Griffin, GA

We found everyone we dealt with to be so nice and accommodating.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our building contact Russ, did a GREAT job.

  • Glenn E.
  • Verified HomeBuyer
  • November 28, 2023
  • Griffin, GA

Pulte Mortgage did a great job with the people who were my contacts in Colorado (Jordon & Trisha). At closing we only had the attorney present. Wish we could of had a Rep. from sales and Del Webb Sun City HOA. Had some questions should be answered (Mail box key, Garbage can & pickup, Gate pass) Still don't have mail box & Key after one month, Must go to post office for mail. House is good. One thing to mention is the paint used in house is not of the same quality as the model homes. Talked with contact from paint MFG. they said it was a low grade that they used,

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Responsiveness and keeping us informed through out the process.

  • Joyce S.
  • Verified HomeBuyer
  • July 28, 2021
  • Hoschton, GA

We had the best project manager supervising the contractors in our home. Most responsive service we’ve ever received.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love the house!

  • Marlene T.
  • Verified HomeBuyer
  • April 15, 2021
  • Hoschton, GA

I recently purchased my house and I am very satisfied with the house. There are a few things that could be improved on....placing of the furnace in the attic isn't the best idea, (was used as a space saver idea but really having a 55+ person pulling the attic ladder down & climbing up the ladder to replace the filter in the furnace needs to be rethought out), also placing the attic ladder in the master bedroom closet was placed extremely close to the clothes rack so blouses,dresses, or pants can't be hung...you have to move them before pulling down the attic ladder, then there isn't any ...

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Inattention to Detail and Cleanliness

  • Richard H.
  • Verified HomeBuyer
  • August 25, 2020
  • Hoschton, GA

We love the finished product and had good relations with all staff we worked with. However, we were very disappointed in the attention to detail and the level of cleanliness of the property at closing. There are paint spatters throughout the driveway, sidewalk, and front porch as well as stains on our screen porch floor. The garage has clumps of drywall throughout along with paint splatters.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Had a 95% positive build!

  • Scott W.
  • Verified HomeBuyer
  • May 15, 2019
  • Hoschton, GA

Was able to monitor work progress from day one! The basic structure and floor plan fit my needs to a T.....during the build the Del Webb folks were always there to answer questions that Inmay have had. They communicated with me on a weekly schedule to keep me up to date with the progress on the property. It would have been nice to be able to add a few outlets and light switches during the build instead of having to go into finished walls after closing to add a few items....

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

DCS

  • Douglas C. S.
  • Verified HomeBuyer
  • October 09, 2025
  • Griffin, GA

The house was move in ready, clean, and had just a few fairly minor "fixes" that were needed. Overall I am pleased with both the design and quality of the house.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re so glad to hear that your home was move-in ready and that you’re pleased with both the design and quality! It’s wonderful to know that any minor concerns were quickly addressed. Enjoy your new home! ^KH delwebb

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4