Del Webb Reviews in Atlanta, GA

Excellent home buying experience with only a few hiccups, primarily driven by personalities and not business practices.

Overall, my experience purchasing my Del Webb home was a gifting adventure. I had previously been through an arduous home building/purchase attempt with a local builder that left me disenchanted and financially poorer. I’m happy to say, my experience with the Pulte Group and Del Webb have been a Blessing in waiting. Assurances and get it done attitude persisted to allow a quick and easy Closing.

Overall an ok building and buying experience. Make sure you do your research and know what homes and options are available to you as the sales people don’t know themselves or want to spend too much time with you. The initial build was great and solid. But the self inflicted damage weekly by workers was hard to believe. One tradesman finishes their work and someone else come along and damages it. The paint job was very thin on exterior and interior fit and finish is questionable. . Protective materials are removed way to soon and paint overspray is expected. Hard to believe we have to take ownership of a brand new home with so much self inflicted damage. Pulte = Hurry up Getter Done! ... More

I would have liked to have more input as the build progressed.

The building experience overall was great we were at the house every day. My only complaint was with the design center. There were many options that were not even mentioned and were not found out until too late. This was very disappointing. I would recommend that future buyers are given a check off list so they know what is standard and optional. Also at the sales office, a computer mock-up of the home In color would be very helpful so you know what you are buying. We did not know the actual color design until the home was completed. Also towel and toilet bars should be standard. Supervisor was great however. ... More

The quality & craftsmanship is on par with other builders I've worked with.

Quality of house is good. Several Trades are messy and quality of workmanship could be improved.

nice house, good workmanship, responsive to any problems we had.

First of all I never give perfect marks, no one is perfect. We enjoyed our experience with the sales staff, we had a good salesman, answered all questions we had at the time, returned all our calls in a timely manner. The construction period could have been handled better in my opinion, nothing serious, every situation is different. Del Webb has been building homes for along time and they have it down to a science, I'm only in my home for a month and we are happy.

It was good no real problem

I give 3 stars to the Quality of materials and workmanship. While the quality of materials used to build the home itself are excellent, it’s the attention to detail that’s lacking - broken windows installed, lackluster cleaning (minimal attempt made at removing drywall dust off floors before hardwood and tile installation), sloppy final cleaning of windows, etc, tracking mud in on newly-installed carpet and then making no attempt to clean it up, etc), planting millipede-infected sod that was already dead upon installation, sloppy / haphazard exterior paint application... I gave them 5 stars for trustworthiness, because when I asked them to do something, they did it. It just got done haphazardly sometimes. This is where attitude (‘it’s not my house’) and the lack of attention to detail come in... I gave 4 stars to Value for the price paid. While we love our new home, we aren’t happy with being ‘forced’ to go with carpet in the basement when we didn’t want carpet! Or not being able to upgrade appliances or other items after the initial order selection. The Del Webb selection process is simply too restrictive for a home that’s supposed to be ‘custom’. More selections / options are needed... I gave 4 stars to Responsiveness to issues. Again, while everything I asked for eventually got done, it took prodding and repeated badgering to get completion... ... More

Nice neighborhood, quality of finishes below expectations.

Good location and well maintained

We love the design of our Martin Ray home. It was finished on time and we love how the community is laid out and how nice all the neighbors are. We are very happy to be a part of the neighborhood.

Quality products still being offered on home construction. However their workmanship level has diminished when it comes to actual installation of those products. Built a home in same community five years ago and had absolutely no issues during construction phase. With the second home built in 2020, had to constantly bring up issues during construction; missed options, options I did not select, quality of installations on tile, drywall, cabinets, etc. Very, very different unexpected experience. I chose to come back to Sun City Peach Tree because of the first building experience so was completely taken by surprise on this second build. Would still live here but be prepared to watch closely how the house is built during construction. ... More

Love the layout of the house. Neighborhood is lush and green. Even with Covid, neighbors are friendly when you meet them outside. Only problem is lack of storage, but I've heard everyone has this problem. Plan for this when you build, especially if you are used to having a basement.

Recently moved into our Del Webb Chateau Elan home. Several issues have presented themselves in the first few weeks. Fortunately the Supervisors have been extremely responsive and have taken care of them promptly. The overall level of fit and finish on the home was “good” but not exceptional. Based on the price of the home I would have expected a bit more. Thus the Value rating was only 3 Stars.

The homes are well constructed and displays that some pride and thought was put into the designs.

Very happy with new home however disappointed with lack of attention to details

Make sure your sales associate keep you updated on changes that affect the sales agreement.

Nice home, nice people. You pay for what you get. Well designed home plans and beautiful landscaping! Wish we could have picked more options. Repairs if any have been very responsive.

My experience during the construction process was very good.

Beautiful location and the grounds are maintained. I wish the response time for issues were shortened!

I loved my sales person Robert. During building process, communication was inconsistent. After closing, response has been poor. I've put a request in 3 times for the same issue. 8 weeks in, still not resolved.

Robert was great. Tim listened to our concerns but was hamstrung with the low skills of the labor pool. Design of home was great however don't expect to be allowed to make electrical or plumbing changes. (electrical outlets in wrong positions, both outside water faucets are on front sides of home, none in rear). Drywall finish in certain areas leaves a lot to be desired. Again this goes back to the quality and pride of those in the labor pool. Overall I would not hesitate to purchase again even though I know I must spend a lot of time finishing the home's interior.