Del Webb Reviews in Atlanta, GA
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What Atlanta Homeowners Have to Say About Del Webb.
Read all 419 verified reviews from homeowners that built a new home with Del Webb in the Atlanta area. Atlanta homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Atlanta Area
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Customer Reviews
TRUST
- Gordon G.
- Verified HomeBuyer
- May 13, 2022
- Griffin, GA
NEW NEW NEW NEW NEW
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Del Webb - Overall, the experience was very good.
- Steven M.
- Verified HomeBuyer
- May 12, 2022
- Griffin, GA
Overall, the experience was very good. There were some quality problems with painting/caulking/grouting and splattering of paint on the hard wood floors. But the house is well constructed and closing process was very efficient.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Del Webb - Our builder David was always helpful to answer any questions
- Darryl C.
- Verified HomeBuyer
- May 08, 2022
- Griffin, GA
Our builder David was always helpful to answer any questions or concerns we had and kept us informed on the building process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - We are now happily living in our new home.
- Kathleen B.
- Verified HomeBuyer
- May 06, 2022
- Griffin, GA
We are now happily living in our new home. Wish it hadn't taken over 6 months.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quick and efficient
- William M.
- Verified HomeBuyer
- May 04, 2022
- Griffin, GA
We love our floor plan and the community. After closing we discovered numerous problems that should have been identified and remediated at their inception. The warranty team was very responsive and all the problems were resolved to our satisfaction.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
The lack of skilled trades. The lack of quality. The lack of responsiveness. Shocking how low the finished end result was this time around compared to our last Pulte home experience in 2005.
- Micki G.
- Verified HomeBuyer
- May 04, 2022
- Acworth, GA
Really enjoyed our sales person. She was responsive and educated on the homes and neighborhood. Was extremely disappointed in the final product on so many levels - too many to write out here. Main issues - craftsmanship just so shoddy I would be embarrassed to present this to an owner as clean and new.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
Del Webb - This was our first experience with a production home which was
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Hoschton, GA
This was our first experience with a production home which was far different from a custom built one. Our project manager was respectful, communicated clearly, and was patient with our questions and concerns. However, he clearly was overworked with too many responsibilities.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
I only gave 2 complaintsThe attic stairs are narrow and dangerous and too small to get any of my boxes into it that I need to store up there. The design center has limited and poor selections as far as interior paint goes
- Jane T.
- Verified HomeBuyer
- April 10, 2022
- Hoschton, GA
My builder John is very nice. Did a great job on my beautiful house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Del Webb - Building a new home at the height of a global pandemic had its
- Kristine M.
- Verified HomeBuyer
- March 11, 2022
- Powder Springs, GA
Building a new home at the height of a global pandemic had its challenges. Our sales rep, Parisa and builder, Chris O kept the project moving forward and provided timely communication. In the end, it was worth the wait! Our new home is beautiful - everything we'd hoped for!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
WIllingness to make me happy
- James B.
- Verified HomeBuyer
- February 14, 2022
- Hoschton, GA
Homes are built very fast. Hopefully at no sacrifice to quality!
Total Score 3
Quality 4
Trustworthiness 5
Responsiveness 5
Communication with Project Manager
- William C.
- Verified HomeBuyer
- February 08, 2022
- Griffin, GA
Our Builder / Project Manager kept us informed through the entire process. Harrison always made himself available and followed up with answers to our questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Del Webb - The building experience overall was great we were at the house
- Lawrence P.
- Verified HomeBuyer
- February 08, 2022
- Hoschton, GA
The building experience overall was great we were at the house every day. My only complaint was with the design center. There were many options that were not even mentioned and were not found out until too late. This was very disappointing. I would recommend that future buyers are given a check off list so they know what is standard and optional. Also at the sales office, a computer mock-up of the home In color would be very helpful so you know what you are buying. We did not know the actual color design until the home was completed. Also towel and toilet bars should be standard. Supervisor ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Overpriced, Rushed to Meet Year-End Closing & Sacrificed Quality
- Christopher M.
- Verified HomeBuyer
- February 04, 2022
- Hoschton, GA
Overpriced home for what we got and the builder rushed to finish construction to meet the 12/30/21 closing date which resulted in numerous areas unfinished (paint; punch list items; "placeholder" appliances instead of what we purchased; etc). It's been 5 weeks and we're still waiting on some items to be completed AND we still don't have our gas range.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Del Webb - The quality & craftsmanship is on par with other builders I've
- Thomas T.
- Verified HomeBuyer
- February 02, 2022
- Griffin, GA
The quality & craftsmanship is on par with other builders I've worked with.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
low quality materials and workmanship
- Andrew C.
- Verified HomeBuyer
- February 01, 2022
- Hoschton, GA
visit often during the build to try to correct the issues before they get out of hand
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
The Field Manager AAA+++
- Andrew G.
- Verified HomeBuyer
- February 01, 2022
- Griffin, GA
Our Field manage did an excellent job representing Pulte Homes. He was very responsive to our needs and questions. Our phones calls and text messages were returned very quickly. Our punch list items were fixed in a good timely fashion.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Explanation of build.
- Audrey A.
- Verified HomeBuyer
- February 01, 2022
- Griffin, GA
Pulte has cut back on quality of products offered. Example, I not satisfied with the cheap lighting fixtures, no globes in the garage offered and discontinuation of decorative doors. There are so many subtle short cuts. They offered more in the older homes and more style options. Although the build process was informative, I am not a fan of quality versus price!
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
Poor communication with Field Manager
- Michael P.
- Verified HomeBuyer
- January 21, 2022
- Griffin, GA
Kitchen Sink and Laundry Sink were both installed at incorrect locations. Field Manager did not check on his sub contractors or this would not have happened. Closing walk thru we noticed no gutters on rear of house, had to tell Field Manager, when they installed the gutters they installed incorrect size had to re-install. Field Manager was a poor communicator only concern was to get home completed and move to next one. Paint and trim are very poor quality. Field Manager not concerned with quality.
Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Good experience
- Darlene C.
- Verified HomeBuyer
- January 14, 2022
- Griffin, GA
Dave was hands on. He was always available and responded to inquiries in a timely fashion. He answered all questions and if he wasnt sure he got back to us. We hIghly recommend Dave.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The Del Webb people are great to work with.
- David H.
- Verified HomeBuyer
- January 12, 2022
- Hoschton, GA
Quality of house is good. Several Trades are messy and quality of workmanship could be improved.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Del Webb - Extreme lack of attention to details.
- Harvie J.
- Verified HomeBuyer
- January 12, 2022
- Griffin, GA
Extreme lack of attention to details. This was my second Del Webb home here. I like the community...however, the quality and workmanship is very poor.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 4
Del Webb - Tim did a good job for us after he took over for the other builder
- Tony P.
- Verified HomeBuyer
- January 12, 2022
- Griffin, GA
Tim did a good job for us after he took over for the other builder late in the building process. The workmanship inside the home is less than stellar. There were so many different things that could have been so much better, but the contractors just come in and through things together without caring what it looks like. It's a shame because these homes are beautiful and for the price you pay, should be more satisfactory for the quality. We love our home and SCP.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Dampened Enthusiasm
- Tom B.
- Verified HomeBuyer
- January 12, 2022
- Hoschton, GA
The development and amenity package in the Del Webb is first class. Our prior home was new construction in a Pulte!Wieland development. Standard features in our prior home such as garage wall paint finish, irrigation system, and wood trim around windows are all up charges at Del Webb. The sales consultants main focus was concern about the closing of the sale of our current home. This negative attitude dampened the excitement and fun normally associated with purchasing a new home. We are pleased with our new home and the amenities available in our community. The neighbors are wonderful ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Issues
- Michael H.
- Verified HomeBuyer
- January 12, 2022
- Griffin, GA
My salesman and builder contact were very responsive to my questions and needs.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Our Field Manager Austin Cope was a pleasure to work with
- Jesse R.
- Verified HomeBuyer
- December 02, 2021
- Hoschton, GA
Very smooth process.. When ever we thought was not up tp par we addressed it with our field manager and it was taken care of right away. We are pleased with our new home. We chose a spec home and are pleased with the final results
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
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