Del Webb Reviews in Indianapolis, IN
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What Indianapolis Homeowners Have to Say About Del Webb.
Read all 290 verified reviews from homeowners that built a new home with Del Webb in the Indianapolis area. Indianapolis homeowners have rated Del Webb an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 3.5 out of 5 stars in Indianapolis Area
290 Reviews in Indianapolis Area
Del Webb in Indianapolis Area
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Customer Reviews
We love it here and you will too.
- Lawrence P.
- Verified HomeBuyer
- December 15, 2025
- Westfield, IN
We love it in our new home. Yes, there are less expensive places to buy, and they are fine. But this is better and well worth the money. The people are great, the house is great, and most of all, you will love it.
Del Webb responded:
Thank you for sharing your experience, Lawrence! We’re thrilled to hear how much you love your new home and that you feel the quality and community are well worth the investment. It’s wonderful to know that both the people and the home have made such a positive impression. We truly appreciate your kind words and are so glad you’re enjoying your new space! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very Good Experience
- Suzanne H.
- Verified HomeBuyer
- December 12, 2025
- Greenwood, IN
From start to finish the Pulte team was responsive, professional and knowledgeable. They addressed questions in a timely manner and as promised gave weekly updates on the progress. I still have a couple cosmetic items that were not noticed prior to closing but those will be easily fixed. Would highly recommend the Sagebriar neighborhood. Looking forward to all the amenities to be up and running next year, lots of energy here for sure.
Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that our team was responsive, professional, and knowledgeable throughout the entire process, and that the weekly updates helped keep you informed! It’s great to know that the remaining cosmetic items are minor and easily resolved. We appreciate your recommendation of the Sagebriar neighborhood and hope you enjoy all the upcoming amenities! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Had a good experience with the local construction manager.
- David H.
- Verified HomeBuyer
- December 08, 2025
- Greenwood, IN
Had a good experience with the local construction manager.
Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience with your construction manager! Congratulations on your new home, enjoy! ^KH 
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Nightmare on Daisy Street
- John M.
- Verified HomeBuyer
- December 08, 2025
- Greenwood, IN
Materials used were inferior. When questions were asked they told us nothing was wrong besides nothing could be changed. We stated we would not move into this house unless fixed but again we heard we can’t do that. My manager will be very upset. It was supposed to be wheelchair accessible but it isn’t. We wanted to cancel the contract but was told you can but you’ll lose the monies put down. We will not be moving into the house and currently have it up for sale. If anyone can buy back this house that would be great. Please help. Thank you.
Del Webb responded:
Thank you for taking the time to share your experience. We’re truly sorry to hear about the concerns you faced with the materials used, the lack of flexibility in addressing needed changes, and the disappointment regarding accessibility features that were expected but not delivered. We understand how distressing it is to feel unheard and we regret that you were placed in a position where canceling felt like the only option. We appreciate you bringing this to our attention, and we encourage you to reach out directly so we can review your situation and explore what support or options may still be available. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Del Web did a great job
- Dale T.
- Verified HomeBuyer
- December 08, 2025
- Noblesville, IN
Overall everything went well with the sale and construction of our new home. Couple of things that Pulte should address. 1) Move the floor outlets in some of your models, easy to spot go look in your models for rugs that cover extensions cords.. 2) Install soft close toilet seats. For this level community that should be standard. The local staff is awesome from Sales to Production.
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that the overall sale and construction of your new home went well and that you had such a positive experience with our team! We appreciate your thoughtful suggestions regarding floor outlet placement and soft-close toilet seats, feedback like this is incredibly valuable as we continue to refine our designs and standards. Thank you again for your insights and kind words. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good experience with some surprises
- Arthur Z.
- Verified HomeBuyer
- November 06, 2025
- Greenwood, IN
The biggest shock was a 750 dollar assessment for future repairs on a clubhouse that hasn’t been built yet! This item was not explained or even mentioned until we were in our house for a month. We still don’t have a life style coordinator, but we are charged full price for amenities that don’t exist yet!
Del Webb responded:
Thank you for taking the time to share your feedback. We’re very sorry to hear about your concerns regarding the assessment and amenities, and we understand how frustrating it must feel to receive unexpected information after closing. We’d like the opportunity to review your situation and provide more clarity about the assessment and community amenities, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 3
Wonderful Stress Free Building with Del Webb Finch Creek
- Barbi K.
- Verified HomeBuyer
- November 06, 2025
- Noblesville, IN
We recently closed on our new Del Webb Renown home in Finch Creek. The entire process from Sales, to Building, to Closing was a wonderful experience. The Sales Team answered ALL questions quickly and thoroughly, Our Building Manager was responsive, caring, and delivered a SUPERIOR quality home. Any issue was corrected to our satisfaction without hesitation. Our Building Manager kept us informed via email, texts, and onsite meetings on a regular basis. So happy we chose Del Webb for our forever home.
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re thrilled to hear that your journey, from sales to construction to closing, was smooth and enjoyable! It’s great to know that our sales team provided clear communication and that your building manager delivered such a high-quality home while keeping you informed every step of the way. Congratulations on your forever home, welcome to the community! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mitchell was very Customer Focused.
- Stanley H.
- Verified HomeBuyer
- November 06, 2025
- Noblesville, IN
The Staff was very Customer Focused.
Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience while working with Mitchell! Congratulations on your new home, welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying/construction Experience
- James B.
- Verified HomeBuyer
- November 06, 2025
- Greenwood, IN
The buying/construction experience was not very good. we were not able to make simple changes after earnest money was provided during final design meeting. The completion schedule was not confirmed at any time during the construction process. The Del Webb process was very rigid and not customer friendly.
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re very sorry to hear that your homebuilding experience didn’t meet your expectations. We understand how important flexibility and clear communication are during such an exciting milestone, and we regret that the process felt rigid or unclear at times. We appreciate your feedback as it helps us improve, if there's anything we can do to better your experience, don't hesitate to let us know! ^KH ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Excellent Job
- Pamela J.
- Verified HomeBuyer
- November 05, 2025
- Noblesville, IN
Our salesman was outstanding. Competent Intelligent. Kind Our choice advisor was knowledgeable and pleasant Our construction foreman was friendly and helpful and diligent in getting all correct Great company
Del Webb responded:
Thank you for taking the time to share your experience. We are so glad to hear that you had an excellent experience with our teams! We appreciate your kind words and are so delighted to know that you are happy with your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jake H., Melanie M
- Danney P.
- Verified HomeBuyer
- October 09, 2025
- Westfield, IN
Both persons above very capable and very helpful in their roles
Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that Jake and Melanie were helpful throughout your process! Congratulations on your new home, enjoy! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
It was not a good experience.
- Janice P.
- Verified HomeBuyer
- September 26, 2025
- Westfield, IN
When we moved into our house, we were angry and sad. We would have moved out, but our former home was sold. The craftsmanship was very sloppy! I would not recommend Pulte to my friends.
Del Webb responded:
Thank you for taking the time to share your feedback. We are truly sorry to hear that you are not happy with the craftsmanship of your new home. We would like to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 3
These bought is a Keenland Meadow.
- Terry B.
- Verified HomeBuyer
- August 13, 2025
- Westfield, IN
The moving close date was confusing.
Del Webb responded:
Thank you for sharing your feedback with us. We are sorry to hear about the confusion that was caused from the closing date. We will share your comments with the appropriate teams to improve our services in the future. Enjoy your new home! ^KH
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
was able to build in a reasonable time and update the progress
- Lee G.
- Verified HomeBuyer
- August 12, 2025
- Westfield, IN
there are a few things that need to be taken care of but I'm told they are not covered under the house warranty
Del Webb responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your home was built in a reasonable time, but we're sorry to hear you are experiencing concerns. We'd appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Average experience throughout.
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Westfield, IN
Average experience is mostly due to insensitivity to customers throughout the process. It is somewhat expected of a mass manufacturing and building process, however more emphasis and resources must be provided to legitimate customer issues. Final inspection related issues must be promptly addressed although closing date is passed.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re sorry to hear that aspects of your experience felt impersonal, and that your concerns after the final inspection have not been addressed promptly. We’d like the opportunity to review your specific concerns so we can work toward a resolution, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Easy purchase
- Barbara C.
- Verified HomeBuyer
- April 22, 2025
- Westfield, IN
The home buying was easy the loan process was an over kill.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that your home buying process was smooth and easy. However, we are sorry to hear that you believe the loan process was an overkill. If there's anything we can assist with, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
I love our new home!
- Brenda B.
- Verified HomeBuyer
- December 25, 2024
- Westfield, IN
We love our new kitchen! There are so many cabinets and I love the pull out drawers!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Lord Murphy
- Virginia F.
- Verified HomeBuyer
- December 07, 2024
- Westfield, IN
Everything went better than expected. The builder was very good and answered all our questions.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Nice home
- Anonymous
- Verified HomeBuyer
- November 09, 2024
- Westfield, IN
Nice home, but don’t expect everything to be correct. The end product is still very nice.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Downsize to Goodsize
- Gretchen B.
- Verified HomeBuyer
- October 24, 2024
- Westfield, IN
We are delighted with how our new house, The Palmery, has so beautifully accommodated our new lifestyle. This includes the friendly community and wonderful social opportunities.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jim our Project Manager was great. He addressed all issues immediately.
- Bryan M.
- Verified HomeBuyer
- September 26, 2024
- Westfield, IN
The Sales Person Kevin was not helpful in the least. Once he had our downpayment never heard from him again. I am glad that portion of the experience is over with. Overall, the wife and I are enjoying our new home.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 5
Pretty good
- Anonymous
- Verified HomeBuyer
- September 17, 2024
- Westfield, IN
The building process was easy and smooth. I’ve had plumbing issues after moving in that has taken a while to get attended to, but other other concerns were handled quickly.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Last minute decision
- Marcy C.
- Verified HomeBuyer
- August 03, 2024
- Westfield, IN
I backed out of a home, build and switched to a spec home that needed to close on with an attend a timeframe. The team did incredible job finishing up the house as quickly as possible to meet my deadline. I purchased the only home available to meet my immediate needs. I do not have a full experience to share about the building process and sales process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Amazing community with friendly people
- Brant M.
- Verified HomeBuyer
- August 03, 2024
- Westfield, IN
Amazing community. The process was easy and enjoyable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Home Mostly Built before our decision to Purchase
- John G.
- Verified HomeBuyer
- July 15, 2024
- Westfield, IN
Purchase for Cash Transaction was a bit casual, without face to face interaction prior to wire transfer.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
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