Del Webb Reviews in Indianapolis, IN

Steve in Sales was great to work with, very knowledgeable. You really need to consider the overall cost of what to add in upfront versus doing it later. Moving into a new home has enough worries with just moving, downsizing, gleaning out stuff you should have gotten rid of before. Things happen fast in construction and its exciting to watch it go up. We like our field manager too, Dale. We love the warranties we have, just makes us feel that once you move in, you are not forgotten. Makes me think Pulte stands behind their work. Swam in the pool for the first time last night, it was so nicccccceeeeee. ... More

As a first time builder, I was very happy with the experience.

It was a good experience and the company met all the deadlines. The only challenge that I have had is that the electric company placed the electric line through the sewer line. The result was that the home flooded when I ran the dishwasher, washer and shower together. The company response was immediate and thorough. Currently in the repair process and pulte has paid for everything and promised to make my home exactly as it was when I moved in.

Nice area.

Pulte is a great builder. Quality is good. Responsiveness to issues is very poor. Need quicker response to homeowner concerns. The response to issues in two weeks prior to the closing was excellent and the closing was done as scheduled. Response prior to the two weeks prior to closing was poor and has been zero after closing. Need better personnel to attend to homeowner concerns after closing.

For the most part working with Pulte was a good experience. However, we were never informed about the location of support posts in our finished basement. Now there is a post/column 3 feet from the center of the stairs. Very poor planning and very unattractive and the people we’ve talked to say it would have been easy to move this post a few feet away. At closing we agreed that there were 5/6 issues that still needed attention: 1. Our contract states the the cold air vent which is high up in the entryway would be moved down closer to the floor. 2. The screens in several windows do not fit properly along the bottom. There’s a gap where insects can easily get in. 3. Our refrigerator is still not installed. 4. The master shower door is not installed. 5. A spot of crown molding needs sanding and repainting. The furnace room and sump pump rooms were never cleaned up so we have had to remove debris left by the workers. We understand that our addition has a number of houses that are in the final stages so the contractors are busy trying to finish all these properties but it is now 5+ weeks since our closing and none of the above issues have been resolved and email, calls and texts go unanswered. It’s a beautiful and well-maintained property so the lack of attention to the above issues is disappointing especially since our house is over 4000 sa.ft. and has upgrades throughout. ... More

When we moved into our house, we were angry and sad. We would have moved out, but our former home was sold. The craftsmanship was very sloppy! I would not recommend Pulte to my friends.

Need to make the finance easier For seniors

Building experience was good. Building supervisor did a great jo keeping us updated on progress of construction.We’ve bought and sold 8 homes in last 53 years. This is our last final forever home, but I can’t even start to describe how terribly disappointed we are in the quality. Everything in our home is substandard poor quality-WITHOUT EXCEPTION from drywall, paint, countertops, plumbing, unusable handicap bars, door that opens the wrong direction, loose door facing on sliding glass door, cracked LVP flooring. Based on previous buying and building experiences, it would appear no licensed trades (except electricians) worked on this house. ... More

Our construction manager, Mitch, listened to our wants, needs, and must haves and succeeded in making our building experience a positive one. Kurt, our salesman, helped us through the buying process and continues to interact with us when we see him on the property or at the sales office. The closing process with Pulte Mortgage was a bit stressful but we caused a bit of that by not being decisive about whether to take a mortgage or pay cash at closing. Once our old house sold and that decision was made, things went much better. We’re very happy in our new home and looking forward to many years here. ... More

Had a good experience with the local construction manager.

Both persons above very capable and very helpful in their roles

there are a few things that need to be taken care of but I'm told they are not covered under the house warranty

The home buying was easy the loan process was an over kill.

The building process was easy and smooth. I’ve had plumbing issues after moving in that has taken a while to get attended to, but other other concerns were handled quickly.

Purchase for Cash Transaction was a bit casual, without face to face interaction prior to wire transfer.

Great to work with, kept us informed of progress, answered all questions very promptly, went out of his way to explain things in an understandable way. Proactive about all steps along the way. He earned a 10....

The house would be so much better if the finish work was better….much better. Ethan, the construction manager is a fantastic rep for your company and is currently addressing the many issues with the workmanship. Some of the finish work on the interior is so bad that it would be laughable in my home state of Wisconsin. Where is the pride of a quality finished product? However, we are working through the issues and are enjoying the things that were done correctly. I am not a person who has ever taken the time to write a review like this, but I believe that your company can learn from it and move forward with stricter guidelines. Thanks. ... More

Pulte really goes the extra mile to help you with all decisions from picking your lot to the final walk through. Each person I worked with was great! If you're looking for quality, ease of purchase and wonderful people to work with, I highly recommend Pulte.

Our new home is great. Beautiful and so easy to keep up

Amy and Jason were attentive to my questions and issues that occurred.

The process for building was efficient. Some of the materials and options could have been better. We enjoyed working with Anthony and Ashley (from Design Center). Both were very responsive.

The builder did a great job getting our house built in these trying times.

Overall a good experience, but we are very frustrated on missing or incorrect items.

Up grades are expensive. Cable tv has to have a outlet at every location you want a set all is not wireless. Field managers are very helpful.