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Del Webb Reviews in Washington, MD

What Washington Homeowners Have to Say About Del Webb.

Read all 274 verified reviews from homeowners that built a new home with Del Webb in the Washington area. Washington homeowners have rated Del Webb an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4 out of 5 stars in Washington Area

274 Reviews in Washington Area

Ratings by Category

Overall 4

Quality 3.7

Trustworthiness 4

Value 3.7

Responsiveness 3.9

Del Webb in Washington Area

View Homes

Customer Reviews

Green Casa

  • Kevin G.
  • Verified HomeBuyer
  • September 08, 2023
  • Sterling, VA

Devon was great from first visit to closing. Closing day was a little Chaotic, but with Terri and I being "Construction" understood the nature of multiple settlements in one day! We are still waiting for some warranty items but we are in contact witht he team.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 2

Our Del Webb purchase

  • Barbara R.
  • Verified HomeBuyer
  • August 30, 2023
  • Haymarket, VA

Great experience with the sales team! Great experience with the options select team! So far, great experience with the customer care team! Quality issues include the painting team. There are paint drips that were never caught on almost every door in our house. It is unsightly and unnecessary for an experienced team of painters. Almost every door has “sticking marks” where the door was closed too soon after painting and got stuck. No information about cabinets was provided. We had a cabinet shelf fall from broken clips breaking China and injuring me. We reported it. Customer care came and ...

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Great communication from Debbie and Josh. Fast and easy closing.

  • Jeanne T.
  • Verified HomeBuyer
  • May 25, 2023
  • Haymarket, VA

Start to finish good communication from all parties. Quality products throughout. Only negative has been the finishing, i.e., wall board in garage not smooth, some paint drips, window sills with broken boards. These items will be addressed and I hope will be fixed.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Great area to live in.

  • Anonymous
  • Verified HomeBuyer
  • August 10, 2021
  • Haymarket, VA

Great area to live in.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

Process Went Smoothly from beginning to end.

  • Robert K.
  • Verified HomeBuyer
  • June 29, 2021
  • Fredericksburg, VA

Selection, variety of choices, easy of process, and overall quality and appearence.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Quality of workmanship

  • Phillip R.
  • Verified HomeBuyer
  • September 28, 2023
  • Haymarket, VA

We noticed in several locations where there was paint spots/drops on wood flooring and carpet. Painting should have been finalized prior to laying wood floor and carpet. When baseboard were installed it's obvious that painters came behind the molding installation but did not tape off the areas before painting. Glass shower seams did not get properly caulked, having some water penetrate the seams. Shower caulking was poorly done. Found concrete on front porch stained from building materials. At final walk-through exterior of the house not power washed.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

TBD

  • Timothy S.
  • Verified HomeBuyer
  • May 24, 2023
  • Sterling, VA

Don’t know all the answers. We haven’t moved in yet. The buying part went well. Don’t know beyond that.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Sales office was excellent. Shoddy construction, defective items. etc etc

  • Gerald T.
  • Verified HomeBuyer
  • October 05, 2022
  • Haymarket, VA

Wasn't as great as I expected

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

The home value does not equate to the home quality.

  • Homa D.
  • Verified HomeBuyer
  • May 24, 2023
  • Haymarket, VA

Our buying experience with the sales team was very pleasant and professional. They responded in a timely manner to all of our questions. However, the choice of materials for the kitchen and bathrooms were limited. The kitchen appliances did not include the French door refrigerator and we had to spend several days looking for an equivalent appliance. Unfortunately, after we moved in, we were faced with very poor quality workmanship — the doors, the window panes, the walls etc, were done using poor quality paints — and painters did an unprofessional job. In the kitchen the stainless steel ...

Total Score 5


Quality 1

Trustworthiness 4

Value 2

Responsiveness 4

Great community

  • Robert D.
  • Verified HomeBuyer
  • November 25, 2023
  • Sterling, VA

Del Webb have great designs on three different tiers homes. We choose the premier collection. Homebuying experience was good. We put a down payment for our house in late May or early June. Del Webb delivery date was set around late September or early October. The house started construction in mid June. Mid September, Del Webb gave us the delivery date of Oct 12. On Oct 12, we did a walk through and took possession of the house. On Oct 15 we moved in. After settling down and took the first shower in the master bath. We discovered that the water didn't drained properly toward the drain hole. ...

Total Score 5


Quality 3

Trustworthiness 3

Value 2

Responsiveness 2

A few problems but handled quickly to resolve.

  • Bruce S.
  • Verified HomeBuyer
  • September 27, 2023
  • Haymarket, VA

We have been very happy, overall, with our New hope buying experience. From the sales personnel to the construction foreman to the handy man and to the response team when we have made a call, everyone cares to do the right thing and to make your experience a thoroughly happy one.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Top notch sales rep & field manager

  • Samuel C.
  • Verified HomeBuyer
  • June 30, 2021
  • Fredericksburg, VA

Beautiful community; quick build, settled on time; lots of amenities with HOA fee; neat app lets you place furniture & manage your interior before you move in.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Closing went as expected with no issues!

  • Stuart R.
  • Verified HomeBuyer
  • October 31, 2024
  • Sterling, VA

The community is a nice one and the other homeowners are very friendly

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Construction manager was very attentive and addressed any issues quickly

  • James S.
  • Verified HomeBuyer
  • May 09, 2024
  • Sterling, VA

Overall experience was very good. Advice is to make sure you are aware of all choices/options/upgrades ahead of time to eliminate any miss understanding during the construction.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Our interactions with Sales and Project Management were highly professional and helpful. The options selection process was rushed and choices were too limited.

  • Andrew S.
  • Verified HomeBuyer
  • November 22, 2023
  • Sterling, VA

Overall we are satisfied with the Del Web experience and are enjoying out new home.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Don't expect customized features.

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2023
  • Sterling, VA

We were surprised and disappointed with the lack of customized options in a near million dollar house. Finish contractors were of mixed quality, however, our final construction manager corrected everything quickly. He was a gem!

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

overall I was very pleased. The sales and building team were very responsive to all my concerns.

  • Robert G.
  • Verified HomeBuyer
  • February 09, 2023
  • Sterling, VA

Considering how stressful buying and moving into a new house can be they did a great job job. As with any new home there were a few minor issues and I was very happy how responsive they were and everything was made right quickly.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Montebello

  • Edward R.
  • Verified HomeBuyer
  • November 04, 2022
  • Sterling, VA

Our first new home buying experience in 35 years. Supply chain issues delayed our delivery dateThere are always issues with any new build, but in our case they have been minor. Billy, Justin and Zach were very responsive to our needs. Several amenities with this 55+ community have yet to be built. We did purchase the home when they first came on the market and have seen appreciation of our home price. Our sales rep Devon has been great and very responsive even after our closing.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The stars was excellent to work with

  • Mary S.
  • Verified HomeBuyer
  • May 04, 2022
  • Haymarket, VA

I was more impressed with Pilate staff than I was with the quality of the home. Everyone in the sales office, the field managers and the mortgage division were delightful to work with. They seemed genuine and professional and always responded in a timely manner. Since I’ve moved in, I’ve had some minor issues and they have been addressed quickly, for the most part.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Happy with layout and build of home.

  • Kenneth M.
  • Verified HomeBuyer
  • February 08, 2022
  • Haymarket, VA

Happy with layout and build of home. Unhappy with the lack of attention to detail from the craftsman that built our home.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Too much Pulteness

  • Dennis W.
  • Verified HomeBuyer
  • January 12, 2022
  • Haymarket, VA

Your sales representative is key until you approach closing then your field manager is key; both did to be good/professional/knowledgeable or you’ll be unsatisfied with your new home purchase process.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - workmanship could use improvement

  • David C.
  • Verified HomeBuyer
  • September 08, 2020
  • Fredericksburg, VA

workmanship could use improvement

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Good Overall

  • Anonymous
  • Verified HomeBuyer
  • May 26, 2020
  • Fredericksburg, VA

Good Overall

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Tv the sale gave us every thing we need , Zac customer service was very responsive for any issue.

  • Ezzat Z.
  • Verified HomeBuyer
  • April 02, 2019
  • Fredericksburg, VA

The home generally is beautiful. The deal was good, People is helpful . We found some little issue in new building as usual , but del Web send team to cover it . So far We are happy with our new home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The builders welcomed us to watch the building process and made us comfortable,

  • Donald B.
  • Verified HomeBuyer
  • May 31, 2023
  • Sterling, VA

The stepped process of building our house allowed us to feel comfortable with the progress and plan well for move in time. Our building manger was very informative at the inspections and responsive to questions and requests that we had.

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5