Del Webb Reviews in Worcester, MA

Everybody has been very positive and helpful. Obviously we had a lot of questions during the buying and then waiting process, but we always got quick responses either from the sales office or, later, from other people (at the the pre-closing walk-through, the construction manager was great in addressing our questions). The Customer Care & Warrant Service personel is (up to now) very responsive.

No issues so far. Thank you

Great experience would recommend it

Very pleased with how the staff and crew managed all the covid related issues. My condo is beautiful and cozy.

A great experience and very friendly

The move in was well organized

Everyone has been so helpful in answering questions and providing Information during the whole buying process.

The buying experience was relatively easy. My new condo has all the latest appliances and I love the finishes.

Del Webb build a quality complex right where we needed it

Our experience has exceeded expectations. From our initial visit to the model center through construction and closing, everyone we have encountered has been professional and helpful. Now in our 2nd month of living here we are totally satisfied.

Made my buying experience stress free.

We found the buying experience very good. The sales staff were always responsive to our questions and returned call relatively promptly, The virtual meetings with Tim were very helpful. We especially enjoyed working with Marie, who helped us picking out the many upgrades to our unit. She was a great designer. Jason kept us informed on the building progress throughout long and stessful process.

Gary, Tim, and Joe have been so helpful and friendly. It is amazing that Tim remembers everyone’s name. It’s a great community.

We had a great experience working with Jay S. in the Sales Office. We were buying the unit while living in another Del Webb community in Southern California and Jay followed through on our many questions. Since moving in, we've had normal new construction items that have needed to be addressed and Gary L. and Joe R. have been very responsive in resolving all issues. We are in the 4th of 14 buildings to be built here. Building 5 is well underway and the footings for Building 6 are going in now. When complete, there will be 700 units (with far greater than 1,000 residents) and our only fear is that the pool at the clubhouse is way too small for when the complex will be complete. Additionally, the one tennis court and two pickleball courts that will eventually be built will not be enough to accommodate so many active adults. It would be great if Pulte would add an additional pool and more pickleball courts at their expense to truly make this a world-class establishment. ... More

They stand by their product.. Have been wonderfully responsive to our requests.

Exceptional workmanship that exemplifies quality. Service issues get resolved promptly. The sales personnel, Melanie and Connie, are extremely helpful and are pleasant to work with. Thank you for employing these true professionals.

Although brand new at the Chauncy Lake property, Cindy responded quickly to questions and addressed issues promptly. Joe Robillard, who did the walk through and follow up repairs responded quickly and promptly making a pleasant maintenance experience. Thank you.

Had some minor issues with my unit that were handled quickly. Just wished that paint quality was better and the title in the bathroom was laid better. But after that, no complaints.

So far my wife and l are enjoying our condominium. We have been happy with all the community events. The vehicles on the other side of Lyman street are a Real eye sore. They need to be relocated elsewhere.

Overall a very good experience - they keep you updated with construction progress and gave a very informed and detailed meeting on exactly how the building is constructed. Always available to answer questions and the pre buy walk through was very thorough.

We purchased a move in ready condominium. We were very happy with the finishes chosen by the Pulte staff, workmanship seems very good. We like the Del Webb lifestyle, and have already met some great neighbors. So far, so good.

No problems to report here

It’s has been a very good experience.

you built me a beautiful home-thank you, but as I have been here over a month now, I see little things that need to be "handled" (paint drops on my rugs, cracks in the hardwood floor, shower door that keeps sliding open, etc). None are big deals and can be taken care of at a lower priority- but speaks to being a little sloppy which I did not expect based on the overall quality of the home.

Environment beautiful.Building very well organized.Unit designed suitable for people a little bit older!