Del Webb Reviews in Minneapolis St. Paul, MN

We had a great experience with Pulte Homes. They have the process down and are so helpful in designing your new home. They are e trembly responsive and attentive to detail.

Long process, limited selection of standard items such as flooring.

The overall experience was great. However, the quality of materials, such as windows, and workmanship (crooked walls) is subpar.

House was completed when expected.

Didn’t have many issues with the finished product, but when I did, I got resistance from the Foreman. Shouldn’t have had to threaten to get the granite around the fireplace fixed. Also granite backsplash in Kitchen is separating again. Overall finishes (selections) were not high grade (I.e. cabinets, carpets and trim). Expected more for the $620k we paid for the home. Think we will love the Community. I guess in the end that is what we paid for.

Perhaps the number one thing to point out is that your home will cost more than the advertised 'starting' or 'base' price. That is to be expected - but be prepared - EVERYTHING is an upgrade. It goes without saying that most of the things you'd typically want are NOT in the base price. You'll want the nicer countertops, carpet, cabinets, etc. This wasn't necessarily a surprise, but there were times when you sit back and think, "Seriously?" Moreover, there are options that you wish you DID have, but couldn't. Like a different shower head configuration - which you'd like to do during the building process as opposed to after. Or some sound insulation in the walls of your office or having a door swing 'in' vs 'out'. The homes are custom based on THEIR ala carte options, and there is very little else you can do, even if you're willing to pay for it. Quality: Living in MN, and being my first 'slab' home, I wish we would've had an option for a hot water 'recirculater' unit. It takes forever and a day for the water to heat up at any given faucet. It would've likely been an expensive, but a 'worth it' option. Heated floors in the bathroom? Why not? I also think the 2-car garage option should be a bit larger - it was on the smaller side. The house is drafty, but probably within acceptable ranges. It's hard to measure the quality of build in such a short time (it's been about 3 months) - so I'll be anxious to see what happens over a year. Overall, I'd say the quality is above average. There are bound to be issues - 'some' is fine, but you can have too many. We didn't have too many, and the ones we did were promptly fixed. Fixed to our satisfaction? Not always, which is why I gave 4 stars instead of 5 on Responsiveness to issues. People: The people we dealt with associated with the build process were exceptional and great. The people we dealt with on the finance side (e.g. Pulte Mortgage) were....not exceptional. Bottom line, I would NOT finance with Pulte Mortgage ever again. (But this is about Del Webb and not Pulte??) Overall, it was a good time to build a house because prices were on the increase and in the end, we ended up with a house worth more than what we paid for it - who doesn't like that? Would we do it again? Absolutely! But knowing what I know now, I would've fought for more NSO (Non-standard options) to help tweak my home's design and features. ... More

I am pleased with the quality of the workmanship that went into my home. There were some issues that stalled the closing of my property, which had me in tears. I felt that I was literally interrogated by one of your sales personal. Thankfully there was an understanding Pulte employee who guided me through working out a solution to complete the sale in a timely fashion. I would not want to go through that agonizing period again and should never had to.

We had to make major building decisions within short amount of time allowed.

Everyone involved with the process of purchasing a home in Bellwether have been very courteous and helpful in our search and decision making in buying a new home. Everything went very smoothly.

Quality of workmanship and explanation of home needs, etc.

The Site Manager was the best.

We had to build our house virtual because we were living in Florida and didn't want to travel because of COVID. The initial experience with our salesperson wasn't what we expected. Once the building experience started and we worked with Daryl (the project foreman) everything went smoothly and Daryl couldn't have helped more. He was awesome and responded to my questions in a timely matter.

Everything from a refrigerator that was installed incorrectly and rattled, to a furnace that was wired incorrectly and was cycling thru with the fan not turning on. There was a dryer vent issue, lock issue and dripping faucet that is on its second service call. I’m not breaking these things, they came broken.

Colleen did a great job supporting me through the planing and purchase.

Not a custom builder at all

Fun to work with from the sales through design phase and build phase. We have enjoyed our new home.

We were kept informed on the progress of the home. We had access to the home as it was being built which kept the excitement of a new home fresh. Everything was finishing on time but the cabinets. The cabinets were held up due to the Covid19 pandemic. Even with that they were able to finish the home about 3 weeks from the original date estimate (pre pandemic estimate).

Because of Covid-19 restrictions, we were not able to visit our home during the build. We first saw it on the final walkthrough. The shower border had been missed by all involved in that process. It was a key design feature of our home, so we did ask that it be added after closing. A couple crucial mistakes were made in the first redo, one which was corrected and one that could not be. There are multiple ridges in the grout where new grout was put over a bad initial grouting. Had more border tile been obtained at that time or even now, that could be corrected, but we were told it was not easy to get. There was not even one extra pebble of tile. A couple "I'm sorries, and that is the best we can do" do not make me feel better about how our $5,000 shower looks. My advice is that if you cannot be present frequently during the build, give a copy of your final change order to a close friend or family to stay on top of every part of the building process. Do not assume that what you ordered and have in writing will necessarily happen. We learned the hard way, and I have no sense this will ever be resolved to my satisfaction. ... More

Construction phases all went smoothly and our construction manager was SUPER to work with. Loan application and mortgage process was very frustrating. Worked with multiple people each asking for the same things over and over again. Process started earlier than expected and seemed to go on and on to the very last minute. Closer was refreshing in that she felt our pain and understood the difficulties working with Pulte in Colorado.

Closed on our new home 5 weeks ago already and both my wife and I are so very happy that we moved up our plans to live in a Del Webb Community, we just love it!

My Design Meeting was held 8 months before occupancy and no changes were allowed even if I wanted additional features. Reported issues 3 weeks ago and still no action in resolving.

Be prepared to pay 35-40% higher than the advertised base price. Everything adds up. A lot of consumers thinks it closer to 10% and are really shocked when they see their bottom line.

Mostly good quality. The process for changes before closing was mostly not an option and too complicated and somewhat confusing after closing. Making changes after closing if at all possible, in our opinion, takes too long to get a response from the management board. Good attention until closing. Slow response and communication after closing. The phone numbers for help with problems after closing that is placed on the inside of the doors below the sink, are too low and not convenient for older people to see and access. They should have been place at a higher level and more convenient place, eg. inside an upper cabinet door. ... More

Happy with Community Atmosphere

Homeowner needs more say on approving driveway’s, landscaping.