Del Webb Reviews in Las Vegas, NV

Substandard communication during construction process, and we were fatigued after our requests for numerous meetings on site were met with indifference and silence. We had to constantly refer back to our sales agent.. 12 months of requesting a status via an on site meeting that never happened until the week of the closing.

One-stop shop for everything we needed to close this deal in 30 days! So happy with our new spec home. Now, we just need to customize to our preference. Thanks!

My wife and I cannot begin to say how happy we are with our experience with Del Webb Home. Our construction manager was amazing and went out of his way to assist my wife and I through the building process. We never felt forced or pressured into making decisions, but were encouraged to make decisions about our home that we would enjoy. The Del Webb staff has gone above and beyond with giving guidance, answering questions, and just making the building process stress free and exciting. I would highly recommend Del Webb to anyone looking to build a new home. You will be 100% satisfied with your decision! ... More

Zac is a great representative for Pulte.

Experience could have been a lot less frustrating. Some things were unexpected and could have been handled differently. We are finally moved in and things are settling down.

Be prepared to be patient the process takes a while there's a lot of ends and a lot of outs and a lot of paper work to be filled out a lot of things that you need to resubmit and submit but it all works for your good so be patient wait and it will come through I did and I'm grateful Ron.

As is the case in any large purchase, there are issues that come up. The resolution of these issues is what differentiates Pulte from the rest of the pack. I was very impressed by Madina's commitment to resolve and advocate on our behalf to work out a solution that was mutually beneficial to both parties. In addition, there were supply chain issues with our floor and we needed to change the floor. Another floor was chosen and even though the new floor was an upgrade and more expensive, we were not charged the difference. Pulte is a company that demonstrates appreciation of its customers! This is very rare today... ... More

Very poor workmanship, large chips in baseboards just painted over, missing trim on bathroom vanity, still have carpenters paper under stove, grout and paint splatter not cleaned up. Just no pride in their work and absolutely NO attention to detail by field managers and inspectors. Not what you would expect for a new home.

Punchlist items identified during the walkthrough (by Ron) have either been completely resolved (by Darly) or will be. Overall, a very good experience considering the many negative impacts of Covid, supply chain logistics issues, and extreme labor shortages.

Everything DW provided was at or above my expectations. I am extremely happy with the final product.

No regrets only looking forward to enjoying my home for years to come. Could not be happier.

Jodi our sales agent and Paul our construction manager we excellent. Would highly recommend a Pulte home to friends/family.

Buying my new home at North Ranch was a pleasant and easy transaction. The builder's team has been quick to address all of my concerns with my new home. My house is excellent quality and I love my new neighborhood. Everyone here is friendly and helpful. I think this is a great place to retire.

From the moment we walked into the sales office to the day we got our keys we had a fantastic experience. The entire team kept us really informed along the way and whenever we had a question they were there to answer it. I've built a number of houses and this was by far the best experience. The selection studio was the best part. There was so much to choose from and what could have been a really overwhelming experience was made simple and easy by the design studio staff. Great experience all around

It took longer to get in then what we first were told. Over all good experience.

Tanya was great , mortgage people should be fired

Excellent experience all the way around

Was not happy that we had no oven & Did not find that out until our walk thru !!! Walk thru was 4-12-22 & we were told should get oven / microwave in 4 to 6 weeks !!! We tried calling texting & emails to 3 to 4 people & finally just got a response saying they received our info about our concerns !!! They said they are very busy but will get back to us !!!! Very poor customer service overall !!! As of todays date still no oven / microwave. Some residents that moved in around my timeframe got theirs ??? There is no excuse for not having those items ordered since we picked them out last year !!!

Wall and ceiling textures substandard. Texture Compound droppings and smears on baseboard's and casings. Painting of millwork especially Baseboards look like they were blasted with sand and debris from not prepping floors by sweeping, blowing and vacuuming floors before spraying paint. Used nail guns instead of screws to attach scribe strips to casework. leaving gapes and voids between cabinet styles and scribes. Substandard Cabinets less than HUD Homes or mobile homes. Stucco EIFS droppings on door thresholds and finish concrete. Glass scratched from Stucco EIFS System or improper cleaning procedures. Garages not Taped and finished for Painting and not painted. Facia Boards not attached together at splices. Masonry court walls have a abundant of Mortar Droppings and smears on face on Concrete blocks. Garage wall and ceiling is not insulated. Wood Framed Walls are only sheathing of 35percent of wall areas. 65 % of walls have only House Wrap for a substrate. Shoddy work / substandard work in general. ... More

Sales Agent listened to our desires for our next home following our tour of the models. She made a few recommendation based on her knowledge of the model, the input we provided and identified a couple she thought best fit our desires.

Great experience , House is in great dhapeWilliam Video

The salesperson kept us updated as to the progress of our home with bi-weekly pictures. We are pleased with the design of our home, but extremely disappointed with the workmanship of finishes such as baseboards, doors and paint. We closed on our home without the over/microwave combination due to supply issues. It would have been a nice gesture if Pulte had given us a counter microwave to use until they could install ours. We are in a construction zone while other homes are being built. It would be appreciated if the various construction crews cleaned up their areas before leaving to minimize the building debris ending up in our yards. The best thing about our experience is the area we live and the people we've met. ... More

Candee was so happy to help throughout the entire home purchase process. Rick is committed to quality craftsmanship!

Our home was purchased approx 60 days ago and we have had and still have quality control issues. Lack of communication and follow up definitely an issue. Tired of hearing we are to busy and don’t have enough help and Covid-19 as excuses. Slow down the process then and pay attention to what is currently going on and address them accordingly.

The quality of my Granite is not good. I upgraded my lights and standard were put in. Been in my house 2 months and still waiting for lights and they won't refund my money.