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Del Webb Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Del Webb.

Read all 632 verified reviews from homeowners that built a new home with Del Webb in the Las Vegas area. Las Vegas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.2 out of 5 stars in Las Vegas Area

632 Reviews in Las Vegas Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Responsiveness 4

Del Webb in Las Vegas Area

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Customer Reviews

Del Webb - Little bit rushed at the end to get home complete and transaction

  • David C.
  • Verified HomeBuyer
  • August 03, 2022
  • Mesquite, NV

Little bit rushed at the end to get home complete and transaction closed

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - We will recommend this community to our friends, but buying during

  • Dawn D.
  • Verified HomeBuyer
  • August 03, 2022
  • Mesquite, NV

We will recommend this community to our friends, but buying during a pandemic turned out to be something to avoid if possible. We look forward to living in and enjoying the community.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Quality Concerns

  • Patrick D.
  • Verified HomeBuyer
  • August 03, 2022
  • HENDERSON, NV

Quality control seemed to be non-existent. Numerous issues discovered before closing, still not addresses. Still finding quality issues on a daily basis. This is mediocre track home quality at a price point that approaches a semi-custom home. 48 days past close, no resolution on 15k pro range installation issues. Two other repairs resulted in further damage. (Countertop damaged by tooling, floor grout stained after bogus attempt to “paint” island cabinet skins that don’t match. Countertop repaired, but grout stains remain and cabinets still don’t match) Seeing these stains drives me nuts ...

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Del Webb - It is a bit too early to rate the overall experience.

  • Douglas O.
  • Verified HomeBuyer
  • August 03, 2022
  • Mesquite, NV

It is a bit too early to rate the overall experience. I would want to make certain that the early request for warranty work is evaluated, prior to providing any extensive review.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Del Webb - Tanya Smith was the best part of the whole experience!

  • Roger S.
  • Verified HomeBuyer
  • July 29, 2022
  • Mesquite, NV

Tanya Smith was the best part of the whole experience! She did an exceptional job throughout the entire process.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Absolutely no communication with the field supervisor.

  • David S.
  • Verified HomeBuyer
  • July 28, 2022
  • Mesquite, NV

I did not care for the bidding process on lots for sale.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Team

  • Jerry C.
  • Verified HomeBuyer
  • July 27, 2022
  • Mesquite, NV

The purchase, design center, walk through process, closing operations were all top notch. We were very pleased with everything except the house took too long to build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - The entire experience was great.

  • Kathleen P.
  • Verified HomeBuyer
  • July 27, 2022
  • Mesquite, NV

The entire experience was great. We moved from out of town and were sent photos and updates on a regular basis!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communications During construction process stunk

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2022
  • Mesquite, NV

Substandard communication during construction process, and we were fatigued after our requests for numerous meetings on site were met with indifference and silence. We had to constantly refer back to our sales agent.. 12 months of requesting a status via an on site meeting that never happened until the week of the closing.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent experience with sales agent Jodi, everyone at PGP Mortgage & Title, and Joe in home delivery

  • Richard V.
  • Verified HomeBuyer
  • July 27, 2022
  • HENDERSON, NV

One-stop shop for everything we needed to close this deal in 30 days! So happy with our new spec home. Now, we just need to customize to our preference. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - My wife and I cannot begin to say how happy we are with our experience

  • Jose T.
  • Verified HomeBuyer
  • July 15, 2022
  • North Las Vegas, NV

My wife and I cannot begin to say how happy we are with our experience with Del Webb Home. Our construction manager was amazing and went out of his way to assist my wife and I through the building process. We never felt forced or pressured into making decisions, but were encouraged to make decisions about our home that we would enjoy. The Del Webb staff has gone above and beyond with giving guidance, answering questions, and just making the building process stress free and exciting. I would highly recommend Del Webb to anyone looking to build a new home. You will be 100% satisfied with your ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Zac is a great representative for Pulte.

  • Craig H.
  • Verified HomeBuyer
  • July 14, 2022
  • Mesquite, NV

Zac is a great representative for Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Experience could have been a lot less frustrating.

  • Larry D.
  • Verified HomeBuyer
  • July 13, 2022
  • Mesquite, NV

Experience could have been a lot less frustrating. Some things were unexpected and could have been handled differently. We are finally moved in and things are settling down.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Very good.

  • Ronald S.
  • Verified HomeBuyer
  • July 12, 2022
  • North Las Vegas, NV

Be prepared to be patient the process takes a while there's a lot of ends and a lot of outs and a lot of paper work to be filled out a lot of things that you need to resubmit and submit but it all works for your good so be patient wait and it will come through I did and I'm grateful Ron.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - As is the case in any large purchase, there are issues that come

  • Joan S.
  • Verified HomeBuyer
  • July 12, 2022
  • HENDERSON, NV

As is the case in any large purchase, there are issues that come up. The resolution of these issues is what differentiates Pulte from the rest of the pack. I was very impressed by Madina's commitment to resolve and advocate on our behalf to work out a solution that was mutually beneficial to both parties. In addition, there were supply chain issues with our floor and we needed to change the floor. Another floor was chosen and even though the new floor was an upgrade and more expensive, we were not charged the difference. Pulte is a company that demonstrates appreciation of its customers! ...

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

False promises/Poor workmanship

  • Jerry S.
  • Verified HomeBuyer
  • July 07, 2022
  • North Las Vegas, NV

Very poor workmanship, large chips in baseboards just painted over, missing trim on bathroom vanity, still have carpenters paper under stove, grout and paint splatter not cleaned up. Just no pride in their work and absolutely NO attention to detail by field managers and inspectors. Not what you would expect for a new home.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

The Sales Rep (Paul) provided weekly updates with pictures on the progress of the construction, which was very nice.

  • Michael T.
  • Verified HomeBuyer
  • July 06, 2022
  • Mesquite, NV

Punchlist items identified during the walkthrough (by Ron) have either been completely resolved (by Darly) or will be. Overall, a very good experience considering the many negative impacts of Covid, supply chain logistics issues, and extreme labor shortages.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Del Webb - Everything DW provided was at or above my expectations.

  • Gary D.
  • Verified HomeBuyer
  • July 06, 2022
  • Mesquite, NV

Everything DW provided was at or above my expectations. I am extremely happy with the final product.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Del Webb - No regrets only looking forward to enjoying my home for years

  • Karin A.
  • Verified HomeBuyer
  • July 05, 2022
  • Mesquite, NV

No regrets only looking forward to enjoying my home for years to come. Could not be happier.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Jodi our sales agent and Paul our construction manager we excellent.

  • Richard G.
  • Verified HomeBuyer
  • July 05, 2022
  • HENDERSON, NV

Jodi our sales agent and Paul our construction manager we excellent. Would highly recommend a Pulte home to friends/family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - Buying my new home at North Ranch was a pleasant and easy transaction.

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • North Las Vegas, NV

Buying my new home at North Ranch was a pleasant and easy transaction. The builder's team has been quick to address all of my concerns with my new home. My house is excellent quality and I love my new neighborhood. Everyone here is friendly and helpful. I think this is a great place to retire.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my new house!

  • Margo D.
  • Verified HomeBuyer
  • July 05, 2022
  • North Las Vegas, NV

From the moment we walked into the sales office to the day we got our keys we had a fantastic experience. The entire team kept us really informed along the way and whenever we had a question they were there to answer it. I've built a number of houses and this was by far the best experience. The selection studio was the best part. There was so much to choose from and what could have been a really overwhelming experience was made simple and easy by the design studio staff. Great experience all around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb - It took longer to get in then what we first were told.

  • Gregory D.
  • Verified HomeBuyer
  • July 05, 2022
  • Mesquite, NV

It took longer to get in then what we first were told. Over all good experience.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

closing was a mess they change insurance company then changed it back to the correct company

  • James H.
  • Verified HomeBuyer
  • July 05, 2022
  • Mesquite, NV

Tanya was great , mortgage people should be fired

Del Webb responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Del Webb - Excellent experience all the way around

  • Neil L.
  • Verified HomeBuyer
  • June 13, 2022
  • North Las Vegas, NV

Excellent experience all the way around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5