Del Webb Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About Del Webb.
Read all 635 verified reviews from homeowners that built a new home with Del Webb in the Las Vegas area. Las Vegas homeowners have rated Del Webb an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Las Vegas Area
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Customer Reviews
Home Sweet Home!
- Glenda J.
- Verified Homebuyer
- December 08, 2025
- Mesquite, NV
The process was smoother and quick! I had a 30-day escrow and signed docs the day initially established with no challenges. Once moved in, the home warranty department was quick to come by resolve a few minor cosmetic items I wanted touched up! At this age, I plan on this being my forever home and always dreamed of doing so in a Del Webb Sun City community. Thank you! I’m home!
Del Webb responded:
Thank you for sharing your experience. We’re so glad to hear that your 30-day escrow went smoothly and that everything stayed right on schedule! It’s wonderful to know that the warranty team quickly addressed the minor touch-ups after you moved in. We’re honored that you chose Sun City for your forever home, and we’re thrilled to hear you’ve finally made that dream a reality. Thank you for your kind words and welcome home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Review of our experience with Del Webb
- Douglas H.
- Verified Homebuyer
- November 12, 2025
- Mesquite, NV
We have been in our house for a little more than 30 days! Way too many repairs; stucco is cheap; our roof has a hole in it; ceiling and walls have multiple cracks; side of yard is a steep slope that should have had a retaining wall!!!!! This is NOT what we had expected from a new house! We will NEVER buy another Del Web home and wouldn’t recommend them to anyone else!!! By the time all our repairs are done it will be a used home not a new one! Poor workmanship!!!!!!
Del Webb responded:
Thank you for bringing this to our attention. We’re very sorry to hear about the issues you’ve experienced with your new home and understand how frustrating this has been. The workmanship concerns you mentioned are not the standard we strive to deliver, and we take your feedback seriously. We’d like the opportunity to review your situation right away and ensure all repairs are properly addressed, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 3
Ron
- Ronald S.
- Verified Homebuyer
- November 12, 2025
- Mesquite, NV
Overall all good and we made a through fine Hard time for people our age but we can see daylight now
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear everything is going well and that you’re settling in comfortably! Congratulations on your new home, welcome to the community! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Good not great
- Arthur L.
- Verified Homebuyer
- November 06, 2025
- HENDERSON, NV
It felt like once the home closed the attitude went from “tell us what we can do for you,” to “we did that according to code and you need to accept that.” Items like fencing are not included. Builder issues have arisen in the community with ground movement, though not to us directly. Issues have also arisen with construction of the community center. But we love the location and our neighbors.
Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear you’re happy with your home’s location and neighbors, but we’re sorry to learn that your post-closing experience hasn’t met expectations. We understand how important clear communication and follow-through are and will share your feedback with our team to help improve. If your home has any unaddressed concerns, we'd like to resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Incredible experience
- Bill L.
- Verified Homebuyer
- November 06, 2025
- Mesquite, NV
From the first moment we arrived we met our salesman Zac he was warm and welcoming and really worked with us to find the perfect lot for our home this is our second Pulte home we have built and this journey has been the best yet Through the building process we worked with Brogan and Kyle who always kept us posted with what was next Very through and cared how the house was being built After we moved in James MacCourt took over to follow through with all that was needed to be done to make the house perfect. He is very precise and professional. Always on time and keeps you informed when ...
Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that your experience, from choosing your lot with Zac to working with Brogan, Kyle, and James, was such a positive one. It’s wonderful to know that our team helped make your second Pulte Home and your move to Sun City Mesquite such a smooth and enjoyable journey! Congratulations on your new home, enjoy! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
On schedule and great value.
- Gerald A.
- Verified Homebuyer
- October 19, 2025
- Mesquite, NV
Warranty issues handled quickly, very responsive.
Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you find great value in your home and any concerns were resolved promptly! Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Still pending. The main construction was excellent but not the finished detail work.
- John G.
- Verified Homebuyer
- October 15, 2025
- Mesquite, NV
Several finish items that required additional attention are still not completed. This is partly due to our final move in doesn't occur till 11/20 due to personal delays. All other experiences with Dell Web, Pulte finance and Pulte Homes has been excellent and folks representing them great to work with. We just have the final detail work to finish.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We’re glad to hear your overall experience with us has been excellent! We appreciate your patience with the remaining finish work and look forward to ensuring everything is completed to your satisfaction once you move in. Congratulations on your new home! ^KH ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Thank you, team, Del Webb Mesquite/Pulte
- Richard W.
- Verified Homebuyer
- October 10, 2025
- Mesquite, NV
The home buying experience was wonderful with Zak at Del Webb Sales Center. He was with us every step of the way. Pulte Mortgage and Title were diligent in getting us our closing day. Daryl is amazing in attending to our customer service issues. Thank you, team, Del Webb Mesquite/Pulte!
Del Webb responded:
Thank you for taking the time to share your experience. We're thrilled to hear that you had a wonderful homebuying experience while working with Zak and Daryl! It's wonderful to know that they have been helpful throughout your process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Malcolm
- Malcolm B.
- Verified Homebuyer
- October 09, 2025
- HENDERSON, NV
The sales office was amazing from the first time we walked in until the sale closed they were friendly helpful answered all of our questions
Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you found our team to be friendly, helpful, and responsive to your questions! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
The Peak is peak!
- Alexander H.
- Verified Homebuyer
- October 08, 2025
- HENDERSON, NV
This is my first home buying experience. I liked the Del Webb TV commercial, and it planted the seed that lead me to investigate the community, offerings and lifestyle available at Del Webb Lake Las Vegas. Many nice home designs and a few that comfortably fit my budget. Pulte Mortgage in cooperation with Del Webb made this whole experience a fun and trouble-free event. The sales rep on site and the construction manager for my house were constantly giving me verbal and photographic updates of the construction of my house. When the house was finished, I was invited for an inspection tour and ...
Del Webb responded:
Thank you for taking the time to share your experience. We’re so happy to hear that your first homebuying journey was such a positive one! It’s great to know our team kept you well-informed throughout the process and that you’re enjoying both your new home and the community. We truly appreciate your kind words, welcome home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing
- Thomas G.
- Verified Homebuyer
- October 08, 2025
- HENDERSON, NV
Great experience all around. Very happy with our home
Del Webb responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a great experience with our team! It's wonderful to know that you are happy with your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience...
- James B.
- Verified Homebuyer
- September 17, 2025
- HENDERSON, NV
From Aimee in Sales to Christine at the Design Center to Marc our builder, this was nothing but a pleasant experience. We love our new home.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you had a great homebuilding experience with Aimee, Christine, and Marc! It's wonderful to know that you are loving your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Kimberly F.
- Verified Homebuyer
- September 12, 2025
- Mesquite, NV
It was a good experience, thank you.
Del Webb responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you had a good experience with our teams! Enjoy your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It’s unfortunate Pulte owns Del Webb
- Nancy A.
- Verified Homebuyer
- September 03, 2025
- Mesquite, NV
I would never again have Pulte build me a home and I would not recommend them to any one. For a home costing well in excess of half a million dollars the finish materials and workmanship are very poor. The landscaping is a joke and has rendered most of our lot unusable without expensive repairs. When we raised the issue we were told “well we just assume you are going to fix it anyway.” I have previously owned a Del Webb home and it was a very good house, that is no longer the case. Buyer beware.
Del Webb responded:
Thank you for taking the time to share your experience. We are truly sorry to hear about your concerns with the finishing materials and workmanship of your new home. We'd appreciate the opportunity to learn more about your concerns and help resolve them, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Souvanno
- Souvanno p.
- Verified Homebuyer
- September 03, 2025
- Mesquite, NV
Be more flexible to allow buyers to change floor plans would be great. Otherwise, my experience was great with Pulte. They have great website to track the progress, design center. Floor tile installment was very pricey, it would nice to include as standard base price.
Del Webb responded:
Thank you for taking the time to share your feedback. We are glad to hear that you had a positive experience and found our website helpful to track your home's progress! We appreciate your suggestions regarding floor plan flexibility and standard features. Congratulations on your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Awesome home
- Patrick K.
- Verified Homebuyer
- August 21, 2025
- Mesquite, NV
Our sales person was very helpful and patient, never felt pressure and he was considerate of our situation.
Del Webb responded:
Thank you for providing feedback for us. We are so glad to hear that your sales consultant was helpful and patient with you! Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Our CM was awesome
- Robert C.
- Verified Homebuyer
- August 15, 2025
- HENDERSON, NV
Everything from start to finish was so easy
Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that your construction manager made the process seamless from start to finish! Congratulations on your new home, wishing you many happy memories ahead! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highly recommend this Del Webb Lake Las Vegas New Build Experience
- Kathryn K.
- Verified Homebuyer
- August 14, 2025
- HENDERSON, NV
We had Sean in sales and Alex our construction manager. Both were great and still get back to us when we have questions or needs. Their guidance was very much appreciated
Del Webb responded:
Thank you for taking the time to provide feedback for us. It's wonderful to know that Sean and Alex helped make your experience a great one! We're so glad to know that they are responsive to your questions and needs. We appreciate your kind words and your recommendation! Enjoy your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good value and A-1 warranty service
- Michael V.
- Verified Homebuyer
- August 13, 2025
- Mesquite, NV
The buying process was very smooth overall. Most problems were handled well by Pulte. The exception was an error made on the placement of the EV charger prewire in the garage. I was being sent wiring schematics for the garage that were the reverse of the actual layout and when I requested the prewire on the front left side wall it ended up on the rear of the right side wall. We came up with a compromise solution but I ended up having to pay $200 for garage drywall repair. From what I have seen the overall quality of workmanship is excellent. However, I was disappointed with the use of 24" ...
Del Webb responded:
Thank you for providing feedback for us. We are truly sorry to hear about the situation with your EV charger and apologize for the inconvenience. It's wonderful to know that your home-buying process was smooth and our warranty department has been helpful in resolving your concerns promptly. Congratulations on your new home, enjoy! ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Outstanding experience from start to finish!
- Gail M.
- Verified Homebuyer
- August 13, 2025
- Mesquite, NV
Purchasing my new home was an outstanding experience from start to finish. The entire process was smooth and stress-free thanks to the team's wonderful communication and responsiveness. The web based tools, provided were intuitive and easy to use, making every step simple and transparent. Most importantly. the quality of the home far exceeds that of others I've seen- attention to detail craftsmanship truly stands out. I couldn't be happier with my decision and highly recommend Del Webb to anyone looking for a new home.
Del Webb responded:
Thank you for sharing your feedback with us. We are thrilled to hear that your home-buying experience was smooth and stress-free and that our team’s communication and web-based tools helped make the process simple and transparent! It’s especially rewarding to know the quality and craftsmanship of your new home exceeded your expectations. We appreciate your kind words and your recommendation! Enjoy your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales staff and Construction team
- Billy G.
- Verified Homebuyer
- August 13, 2025
- Mesquite, NV
Both sales and construction always kept us up to date on the entire buying process. After closing the construction team ( Ron and Darrel ) were extremely quick to handle all our concerns with complete satisfaction.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We are thrilled to hear that you had a positive home-building experience with us! It's wonderful to know that the sales team kept you informed throughout the process and the construction team addressed all your concerns promptly. Congratulations on your new home, enjoy! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project Manager and Salesman were both top notch being both knowledgeable and responsive.
- William C.
- Verified Homebuyer
- August 10, 2025
- Mesquite, NV
Everything went very smooth from start to close. Very easy process for building a new home. The only issue is lack of options along with extremely high costs for any upgrade. Love the house and the community so far.
Del Webb responded:
Thank you for providing feedback for us. We're thrilled to hear that your experience from start to finish, was smooth and seamless! We appreciate your feedback and insights into upgrade options for your home. We're so glad to know that you are loving your new home and community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love our floor plan and home. Painters need to do a better job
- Chris D.
- Verified Homebuyer
- August 06, 2025
- Mesquite, NV
We love our new home. It’s a floor plan we love . Our first salesperson left the company, so we were lost in the system for a while which was very frustrating! Once Jose was assigned to us things began to smooth out. If I were to improve on a building process, it would be the painting inside and out. We had so many painting issues that it became frustrating. The painters need to do a better job.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are so glad to hear that you are loving your home and it's floor plan! We also appreciate your honest feedback about the painting, and we’ll be sure to share your comments with our team to help improve quality for future builds. Thank you again. ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highly professional staff
- Ronald G.
- Verified Homebuyer
- August 06, 2025
- HENDERSON, NV
The staff at Pulte Homes and Del Webb were extremely professional and helpful throughout the whole process from sales to the construction and home acceptance process. The process was clearly explained from selecting the house, going through the escrow process, to an understandable construction warranty turn over process. This level of process management was a very important factor in buying my home because I live in Colorado and managed the process both electronically and with a minimum of visits to the Del Webb site in Nevada. I look forward to moving into my new home in August and feel ...
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re so glad to hear that our team provided professional, helpful service and clear communication throughout every stage of your home-buying journey! It’s great to know the process was smooth and manageable even from out of state, and that you feel confident in your new home’s quality and the support you’ll receive after move-in. Thank you again. ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ron
- Ronald N.
- Verified Homebuyer
- July 24, 2025
- HENDERSON, NV
Good people to work with. They try hard to help you
Del Webb responded:
Thank you for providing feedback for us. We're thrilled to hear that you had a positive experience working with our team and felt supported by them! Congratulations, enjoy your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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