Del Webb Reviews in Las Vegas, NV

Salespeople were great, craftsmanship of the home not great, finishes are kind of cheap, Pulte options were extremely overpriced

Deal with Jeremy. He was the best experience we have had so far.

In general it was an overall good experience. The build quality of our home was lower than past builders we have used. Cracked countertops, misaligned joints, lots of caulk to fill in excessive gaps. Upgraded cabinets are still cheap particle board. Floating cabinets were not secured properly needed repairs. Paint was water thin and builder painted around hardware on doors and electric trim. Seeing other homes being built next to us, it's kind of amazing Pulte is able to get these homes ready for the buyer. TRADES do not clean up, dust, debris, and garbage is left every where inside the homes until just before closing. Leaf blowers are not a normal home cleaning tool. We repainted the inside due to seeing drywall mud, texture peeling off. During the framing inspection, bare minimum code is met. No trimmer studs on interior doors, large framing nails protruding all over in wall cavities. 24" interior spacing of studs. Glass is scratched on sliding doors and windows. A level and tape measure would make a better quality home. Pulte's build time is very rushed 90 days. Fortunately, our area does not experience lots of inclement weather or earthquakes. Communication was good. Most buyers are out of town moving here, so Communication is important. It's disappointing to see some of my neighbors gutting a new home before move in. The upgraded options are EXTREMELY OVERPRICED, so alot of owners go standard and scrap them and hire outside contractors to upgrade. We will see how the warranty system works. ... More

I must say that it was a difficult transaction due to my sale of my current home. . Jeremy, the sales agent was great answered all my questions. Greg, the construction manager is very responsive when I had any issues around the home that I needed fixed. The only issue I have was the sales agent manager took a very long response time and held some things up.

Happy to have made the decision to move to the Sun City Mesquite NV location.

We were hesitant to start a new home build remotely but felt confident in Del Webb and the staff to take a risk. We were completely informed, each step was described then executed flawlessly. We were sent many photos and were informed of milestones so that we could plan in advance for trips to meet or simply look at our new home. It was a great experience with timelines met and no problems. We are in our home now for about 3 weeks. We have had 3 minor issues which were resolved almost immediately, but could have been avoided with a specific quality check. Our team has been outstanding, Paul, Blue, Kristine, and Markies. They are knowledgeable, helpful, and responsive. We love our home! The only thing that could have been better is to have more paint choices besides flat or satin. We chose satin and it doesn’t hold up well and needs a ton of touch up, which could have been avoided by being able to choose eggshell. Also, the baseboards would look better if installed AFTER installing tile rather than before; same paint issue. ... More

Jeremy was very helpful in all aspects of our purchase.

rush to close but never complete move in issues never complete warranty issues. no touch up paint supplied. Contract not honored.

Overall a seamless home buying experience/process. Salesperson always kept me informed and sent me plenty of information and photos. Overall quality of material and workmanship was good with a few issues related to cabinetry, sheetrock and interior door.

Pulte homes would do a better job with Management that kept track of the progress of the homes and supervised the subcontractors to make sure that when they were on the job,that they took the time to protect the work of the other subcontractors.A lot of the punch list would be avoided if everyone respected the work of all of the subs involved.The warranty person has a hard job of call backs for damage done during the job because subs don't protect the work of other subs.There is also a lot of down time-it could be lack of qualified workers,lack of training,poor supervision.Safety training seems to be a problem too.PPE,proper loading/securing loads,garbage blowing all over the development.Piles of debries,lack of dust control during construction and poor clean up of ongoing jobsites. ... More

Great community with many activities, very reasonable HOA fees.

Site manager should stay involved for at least 60 day after move in. Developer in too much of a hurry to pass you on the the warranty division adding communications issues along the way

From picking our lot to moving in the staff at all stages of the process were helpful and went to extremes to make sure we understood each step. Picking our options was a great experience and a bit exhausting as so much to choose from, but the staff made sure we were comfortable with each choice. We recommend the choice of a Del Webb community.

The whole process was very well organizef

Very pleased. This is our second experience building Dell Webb home in Sun City, Mesquite, Nevada. Our first home, built six years ago, was also a good experience. Our family has grown with grandchildren so we wanted to build a slightly larger home. the building process was very good. Ron, our construction Manager was excellent. The Pulte Vegas design center person, Allyssa, we worked with was very good!!! We do wish there was a lot more selection in the products at the design center, particularly in flooring. As seniors, we do not want hard tile and , with dust allergies do NOT want carpeting. We felt the cost of hardwood floors was very expensive and not a great floor for the dry desert —and, the vinyl options limited and much too costly—-much more affordable to do on our own. Nevertheless, we really enjoyed the designer we worked with.( Frankly, much more so than our previous designer seven years ago.) The landscapers, have so far been very good. Our house was done exactly on the time they said it would be! Overall,, highly recommended. I hope everyone has as good of an experience as we did. ... More

Once the building of the home started we had to keep tabs on the process. Certain contractors were exceptional while others were terrible. Pulte stands by their product though so those items that needed correcting are being handled. Still, overall quality could be better of the construction.

All aspects were well done by all parties. Many Thanks!

Except for a couple notification issues regarding changes to site plan and walk through, Dexter was awesome and kept us informed of work being done, and he provided great recommendations.

Too many names to mention. Not a single bad experience

We pleased with all the facilities available in the community!

Starting with Pulte mortgage it was an aggravating, frustrating and wish we had done it different experience. The contractors hired to do the work have no pride in their work and there is no accountability or follow through when they don’t do good job. We feel like any old way is good enough. The house is out of square, walls are not plumb, one garage wall is longer than the other…..Along the same contractor issues we have had to constantly clean up trash from the new build next door. Trash includes water bottles, beer bottles, food wrappers, styrofoam, plastic bags from insulation, nails, Sheetrock, assorted wood pieces and energy drink cans. We have complained more than once about trash. The Pulte employees who are in this area every day allow this to continue happening. Some of the larger items of trash sat on the ground for almost 2 weeks and was ignored until we had to complain before it was cleaned up. We like our house but don’t feel it is the quality crafted home Pulte would like you to believe. ... More

Content in title says it all! We are very pleased with our new home!!

This is our sixth house, three new, and they have proved their building and knowledge to us. Everything that needed to be fixed was taken care of in a very timely manner. Must say that this is the best built and quality all around that we have bought. Would recommend very highly.

We bought a winter home in Mesquite. The buying process was very easy, the visit to the design center was enjoyable and thorough. Zac was awesome as our sales rep and after-purchase go-to guy. He’s been very helpful since we live far away. I’ve been very pleased with Daryl, who is the service manager. We’ve had a couple of minor issues with the house and Daryl has been on top of things, no delays. Overall, the experience has been great!

Overall the experience was about what one would expect from a large builder, everything was dialed in, Not a lot of flexibility but in the end the home is comfortable and the workmanship is good with a lot of quality checks along the way, a pretty standard home. Although the two loan originators were professional and helpful… the actual loan process, especially the underwriting was the absolute worst loan experience I’ve ever had, the underwriting department demanded that I violate a court ordered confidentiality agreement with regards to a large deposit (I refused). They basically added insult to injury. Absolutely would not recommend or use Pulte Mortgage again. We did a conventional loan with a large down payment, cash for closing and beyond in the bank, very little debt (auto loan) and income that exceeds the national median income many times over. It was an absolute joke. ... More