Del Webb Reviews in Las Vegas, NV

Everyone we worked with was helpful.

The area is nice, quiet, and full of active people. No traffic or income taxes, unlike CA. Lower cost of living, lower gas and utility prices, and there's plenty to do if you want.

We had a great experience with Pulte. Their mortgage people, Robin, Chris, and Theresa were exceptional. Their service department with Scott is great. He is very knowledgeable and wants to help resolve any issues. They are lucky to have him.

Please with all members of the staff, very professional and polite, very responsive to our needs

No system in place to advise new owners of contraction Schelds within ear radar of alarming noise and the early time! I understand that lots must be built on, but lack of communication is stressful for me looking forwarded to moving into a relaxing, retirement area as advertised.

From the first contact of the sales staff all of the way to the construction walk through, everyone was very friendly, courteous and professional. Our buying experience could not have gone smoother.

It's extremely disappointing when trades (contractors) don't care about quality. Slap it up, poor results and deal with it after the fact. Large disconnect with the sales department, design center and construction.... No one takes responsibility, they all pass the buck. It doesn't matter if its a 5 million dollar home or a million dollar home, its all very poor!

Homes are not high quality and there are many areas where a higher quality product should have been used for the price you pay for the house.Quality of work ie painting and attention to details need improvement to say the least.

Sales rep Design Center and title company all of the people I dealt with Amy in the sales Patti at the Design Center, Kristen at the title and Alex the project manager the whole team treated us with so much kindness and were there to answer any concerns we had or didn’t understand to help us build our dream house

Easy process from selecting options to closing. Satisfied so far with build quality.

The upgrades are overpriced, poor selection and manipulate buyers to spend unnecessary money to maximize your companies profits.

The entire experience was great, from Paul to Dexter to Daryl, everything was good and transparent. The quality of the home is very good and checks/processes/follow-ups are excellent!

Buying a home is never an easy thing. But the whole team here at Dell Webb has made it a little easier. Granted it’s not a custom home and many of the things I want will be added or changed over the years, and we always feel we overpaid for things, but in the end, Dell Webb has come through and delivered as promised and I’m in a wonderful home with a great support team that I know will be there for me over the coming years. I love the location and the sun city lifestyle and Dell Webb made that happen. Thanks Dell Webb..

We had a lot of concerns during build and Matt was the best at taking care of them.

As a new resident of Sun City Mesquite I'm enjoying a wonderful retirement lifestyle. My home reflects the quality of expert design and superior construction. It's perfection is evident in the brands of materials and workmanship. Having owned a Pulte home previously in Las Vegas for over 20 years, I'm looking forward to a new milestone of equal pleasure living in this home as well.

did a great job very happy

There is no such thing as a pleasant home buying experience, however Pulte did their best to minimize stress and delays, and delivered the house on the date they promised. In general the house was relatively defect-free. There were a couple of things that needed attention and they responded quickly. This is the second Pulte house I have owned, and if there is nor major complaint, it would be the fact that they refuse to use gloss paint in the kitchen and bathrooms. Instead the use the absolute cheapest, bottom-of-the-barrel chalky flat white that stains or chips if you look at it the wrong way. ... More

The purchase experience as a whole went very well.

Our Project Manager was always updating us during the build. Afterwards, he was very responsive and helpful in resolving any issues. Overall, we are very satisfied with our new home.

The PULTE team, from Sales, Mortgage, Title, Escrow, Builder support was exceptional.

We had a terrible experience and would never recommend Pulte homes to anyone. We were excited about the Model homes and our Salesperson, Zac, but after we signed our contract everything deteriorated. Pulte sent numerous emails regarding your 10-step process but our original Super, Brogan, said (and I quote) "I don't pay attention to those emails" which meant we were never given the opportunity to walk our home prior to drywall; this was an enormous problem given Ron works for the government and needed to confirm some of the electrical wiring in the walls. We also contacted Brogan's Supervisor who was unwilling to do anything to help us with the drywall issue. Brogan was replaced with Dexter--Dexter was responsive in the very beginning but again, as the emails came to us from Pulte with the next steps Dexter was not responsive at all and NEVER returned any of our phone calls over a 2 month period of time. We resorted to reaching out to our Salesperson Zac who ALWAYS came through for us. Our walkthrough was a joke--we've never seen so much blue tape in our lives--and again Dexter was unresponsive to our phone calls, although he would respond to our texts now and again after 2 or 3 days (where's the customer service)? The design for the Low Threshold Walk-in Showers we spent $12,000+ per shower (x2) on was changed shortly after we purchased the home but no one bothered to tell us or give us an opportunity to select a different shower, so now we're stuck with two Showers that have a 1" drop from the Bathroom floor to Shower pan which is a problem for my 85 year old Mother to navigate. The tile surrounds in the two Showers could not have been installed by professional tile setters--my 8 year old cousin could have done a better job. Finally, we spent $15,000+ on Kitchen/Bathroom Cabinets which were AND STILL ARE a mess--a piece of the crown is a different color than the rest, there are chips everywhere, the rollout trays were only partially installed and slanted so you couldn't roll them out, and numerous other issues; needless to say, we closed February 8 and we are STILL WAITING FOR THE CABINET REPLACEMENTS!!! We have a 4-page "30 day Warranty Service" list that is almost complete thanks to Daryl in Customer Service. Thanks to our Salesperson Zac (again) he hooked us up with Daryl in Customer Service who has gone above and beyond to fix all of the issues in our home. He's been on top of the Trades and checks in often providing follow up and support. Now I ask you, after reading this Review would you buy a home from Pulte? ... More

Blue responded to all my question and concerns immediately. My issues were with Paul in sales. Once I signed the purchase agreement and paid my downpayment he ghosted me. He misinformed me on several options and I am still waiting for a refund on a grab bar that was nor installed as it could not be installed where Paul said it could be. I have reached out to him twice now on what the status of that refund is and as usual have not heard a word back. I reached out to the head of sales here at sun city, Mesquite a couple of days ago and have not heard back form him yet as well.

I love living at Del Webb at Lake Las Vegas. I love my new home. My entire experience was flawless! Jeremy was an excellent sales representative who guided me through the entire process. Edwin, my construction manager, was always responsive and available to answer questions. Sally, my loan agent, was amazing and helped keep me on track in order close on time with my loan. I would highly recommend working with Pulte and living at Del Webb!

Great design & quality throughout! Darren made the sales process smooth & easy- escrow was professional. I did a home inspection prior to closing escrow- only minor items were pointed out in the report. From the start, Alejandro quickly addressed these items and all were resolved professionally! The clubhouse is brand new & beautiful- anyone I bring along for a visit is blown away and amazed! Lake Las Vegas area and the Del Webb community is my new home and I love it- no regrets!

Very well designed community. We traveled around the country looking for a real nice retirement community and found Sun City in Mesquite by Dell Webb. Awesome! Affordable, Luxurious, Well Planned, Beautiful.