Del Webb Reviews in Las Vegas, NV

My concerns would be with the houses, as offered before options, are not really quality homes. Quality as in 24 inch center roof trusses. 24 inches seem a bit far apart but that would be a way to save money on building a home. If you do not take an upgrade option in anything, you will get sub standard materials (sinks, carpet, fixtures, etc) in the home. If you pay more for options, the materials are a bit better. For the cost of the home, seems like just offering a better grade of materials would be better than sitting across the desk talking about upgrades that really should be standard in a home. A good example would be paver driveways and walkway. This should be a standard for homes since it seems no one takes the standard concrete driveway / walkway. Why are pavers an option when concrete driveways / walkways are somewhat discouraged? Carpet is another example of placing quality carpet in your home rather than sit across the desk and discuss optional upgrades. Almost seems like the folks offering upgrades get a bonus for you obtaining upgrades rather than have a comfortable home. Are the upgrades offered really increase the value of your home if and when you decide to sell? Some upgrades do help increase the value of your house but I am not sure about most of the upgrades having weight in determining the value of a re-sale. ... More

Overall great value and very excited to be part of the Del Web experience and enjoy all the activities that has to offer!

Every step was very simple. The initial interaction with the sales staff all the way through the mortgage process and to the closing was the easiest of the 5 homes we have ever bought. The process they have developed is the best we have ever seen from a home builder. We are estatic about our new home and look forward to many years here.

I have total confidence in Del Webb Company. Everyone at the company that I came in contact with was totally professional and went above and beyond to help me through this process as stress free as possible. It was a pleasure to work with them.

I love my Del Webb North Ranch home! Great community, beautiful club house, gym and pools. Lots of activities.

The sales person was great during the home buying experience. After the sale was complete, not so much. Homes have warranty coverage and a system to post requests. They go unanswered.

I could not be more pleased with the entire process. Buying a home is always stressful but everyone here at Del Webb Lake Las Vegas was extremely helpful and responsive.

Jeremy our sales representative was very professional and attentive. He made the buying experience easy.

From selection to contract to build to delivery just a class A customer experience. Sales agent Sean was always available to answer questions on the overall process while Paul was always making sure I knew how the build was progressing. Great teamwork as Pulte really understands how to deliver exceptional customer service.

We have had a good buying relationship with Del Webb/ Pulte from communication,buying,loan process. Follow up has also been quick on any items that needed to be addressed once we moved in. The community programs are well organized . We have only been in our current home for a few weeks hoping this positive relationship continues.

We purchased in November 2022 and closed in July 2023. With a bundle of incentives and a competitive 15-year interest rate, we feel we received significant value for our dollar. Add on the fact that we are living in Del Webb Lake Las Vegas, and it is positive all the way around.

From the questions in this review, I am not sure who specifically to review. We have dealt with a number of people. Most were responsive to our concerns. Were our concerns taken care of would be a better question. Our issue was with our walk-thru; we felt very rushed and were told some things that would be taken care of that were not. It was not a pleasant experience. Also I am not sure how to answer "Trustworthiness". Who specifically is the question referring too?

Not very happy with the response for some repairs

Tanya in the sales office and Brogan in customer service are awesome!

Our site manager Matt was a real help and pleasure to work with. Even after we were moved in he would contact us and ask if we needed any help or problems. He has been a real blessing. This is our 2nd Del Webb home now. We bought one 8 years ago that was 5 years old in Indio California Sun City Shadow Hills. We did an add to that home and saw the great construction when the back was torn down and square footage was added. These homes are built very well. So when we saw during a road trip to Colorado the Del Webb in Lake Las Vegas we were intrigued as to the new designs and the lovely location around the Lake. We are so happy we moved to this lively, friendly community and the cooler weather compared to Indio! A move is uncomfortable but having the help of the sales staff and your construction manager leading you and through your build made it so much easier than we expected having done a major remodel years before in our other home. My the way our Indio home sold in 2 days! Del Webb homes are great investments for us picky seniors! ... More

Working with the DW Sales and Pulte Mortgage teams was very good. My Pulte mortgage rep, Danielle, was FABULOUS!! She worked FOR MY BEST INTEREST ONLY . . . which was so very much appreciated. The workmanship of the house seem rushed as numerous issues were detected at final walk through. Also, most ALL of the plants in front landscape have died. . . was not please at all with the response and care from their vendor, Kokopeilli.

Our experience started with Candee she was great with assisting us with information about our Del Webb home and going over things with us in the process of getting us in our new home. Ron was also wonderful with working with us to make sure everything was in working order inside and outside and around the house. Overall working with them was great.

Look very closely at all aspects of the home--the little things. Check very carefully for insects. Paint issues, grout smears on tile, doors, drawers,and locks with keys. Don't assume everything works/is OK. The main gate is left open on the weekends. The other gate is never closed, and locked. So It's not really a gated comunity at this time like I assumed. Ergo, I had to purchase ADT--UGH!

WISTER IS A VERY VERY GOOD SALESPERSON HE IS SUPER FRIENDLY AND HELPFUL IN EVERY WAY UNTIL THE HOUSE IS SOLD I CAN HIGHLY RECOMMEND WISTER

The value for our house is great! The house was very dirty when we closed.

The home is very well built and the entire home buying experience has been great !

Our house is beautiful and appears to be well built with quality materials. Our concern has been apparent carelessness on little things. Paint smears on nearly all exterior window frames, areas of tile with no grout, areas where paint was missed, and outside lower walls mud streaked. The response to these concerns has been mixed at best and issues described have not been addressed as of yet.

My salesman Zac was there from start to finish. I switched choice of house from spec to new build and he was there. He sent many documents from the sale of my previous residence to those involving the new one which was a great help. The house is fine. It would be nice if the A/C filter was in a wall instead of a nine foot ceiling. Interiors and garages should come painted. Thank you.

First class professional work done.

Believe Del Web built a quality home.