Del Webb Reviews in Morris County, NJ
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Morris County Homeowners Have to Say About Del Webb.
Read all 115 verified reviews from homeowners that built a new home with Del Webb in the Morris County area. Morris County homeowners have rated Del Webb an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb in Morris County Area
View Homes
Customer Reviews
If title is not optional, do not say it is.
- Herbert B.
- Verified HomeBuyer
- February 12, 2023
- Florham Park, NJ
Great until we moved, less so since.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
From the first day, every person I dealt with at Pulte / Del Webb have been responsive and helpful!
- Anonymous
- Verified HomeBuyer
- February 07, 2023
- Florham Park, NJ
The professional, understanding, patient and beautiful work of all who work here here have been amazing- follow up also wonderful Thank you from me to you all! All of you made my entire move a happy experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed.
- Julie S.
- Verified HomeBuyer
- February 02, 2023
- Florham Park, NJ
I was very unhappy that I could distinctly hear the person above me after I was promised repeatedly that they were built in a way not to hear noise from anywhere.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Easy home buying process from start to finish
- Anonymous
- Verified HomeBuyer
- February 02, 2023
- Florham Park, NJ
Very easy home buying process. Construction timeline was accurate. High quality construction and responsive QC process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The builder was thorough in explaining the process and always returned my calls
- Giovannina C.
- Verified HomeBuyer
- January 19, 2023
- Florham Park, NJ
Tina, the realtor who sold me the unit was extremely helpful. Always returned my calls and answered all my questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very Responsive to Addressing Issues
- Anonymous
- Verified HomeBuyer
- January 19, 2023
- Florham Park, NJ
Great that the entire Pulte team has been very quick to address our issues...because we have had several. Repairs and replacements when neded have been great. On the downside, we found several things that we'd ordered (and paid for) that weren't installed prior to our walkthru...they've been addressed satisfactorily but I question how these were overlooked by the builder. In sum, despite these issues, we're very satisfied.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
I found him to be extremely informative and professional, willing to answer questions, as well as courteous and friendly.
- Angela N.
- Verified HomeBuyer
- January 19, 2023
- Florham Park, NJ
Every step of the way, all concerned made the buying of my new home a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A little disappointed
- Michael C.
- Verified HomeBuyer
- January 12, 2023
- Florham Park, NJ
Sales team was very efficient Construction team was friendly but inflexible Finishing details are substandard HVAC is difficult to manage Appliances are cheap and not what we ordered
Del Webb responded:
Hi Michael, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Defective HVAC
- Mary F.
- Verified HomeBuyer
- November 10, 2022
- Florham Park, NJ
I paid 1,000,000. for a brand new townhouse. I bought the model and therefore I am the first occupant. I expected that the home would be in mint condition.I have since found out that the HVAC system was improperly installed. My bedroom on the 1st floor is warm but the rest of the downstairs area is about 20 degrees cooler. I can just imagine what it will be like during the cold winter months. Despite numerous attempts to get this system corrected with the sub contractor and Pulte my requests have been ignored. I was told that my home was not under warranty as it was constructed 2 years ...
Del Webb responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Experience with the Builder company was by and large highly satisfying
- Anju B.
- Verified HomeBuyer
- October 14, 2022
- Florham Park, NJ
We should have been provided with the choice of upgrading some features of the house. Otherwise, the experience has been highly satisfying.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Project manager listened and empathetic to concerns.
- Anonymous
- Verified HomeBuyer
- October 13, 2022
- Florham Park, NJ
Quality of workmanship is poor. Quality of faucets, towel bars, toilets and sinks is poor. I recommend Hans Groehe and Toto manufacturers.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 3
Overall a very positive experience with the builder. Dean, Pulte's Project Manager was very responsive and assisted in correcting some minor details before anf after the closing.
- Dmitry D.
- Verified HomeBuyer
- October 12, 2022
- Florham Park, NJ
Overall a very positive experience beginning with the sales team to the builder. Some minor details that have to be addressed are handled promptly by the service team. Love our new home and the community!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Everyone is are nice and polite thank you.
- Dwana M.
- Verified HomeBuyer
- October 12, 2022
- Florham Park, NJ
I am brand new home owner , my experience is excited and excellent thank you.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - We especially appreciated the multiple walk-throughs.
- Frank P.
- Verified HomeBuyer
- September 06, 2022
- Florham Park, NJ
We especially appreciated the multiple walk-throughs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - I closed on July 19th shortly after moving in fobs not working
- Barbara Z.
- Verified HomeBuyer
- September 06, 2022
- Florham Park, NJ
I closed on July 19th shortly after moving in fobs not working to building security. The building foyer is not complete. With Del Webb’s reputation I expected a quick response to things broken or unfinished.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
After a month living here my rate has changed drastically as we noticed LOT OF defects not detected on day 1
- Valeria S.
- Verified HomeBuyer
- August 30, 2022
- Florham Park, NJ
The sales lady in the beginning was not that helpful and gave me NOTHING of information, fortunately she was replaced, Day one (final walk-in) with the emotion we did not see lot of defects in both the apartment as well as in the building: horrible painting finishing (my husband had to repaint), wood floors with holes, wood window cases with crashes, kitchen counter damaged, building doors not working, Garage doors randomly working, Garage extremely durty. I hope this helps
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Del Webb - The person I worked with at Del Webb was very helpful and informative.
- Phyllis W.
- Verified HomeBuyer
- August 09, 2022
- Florham Park, NJ
The person I worked with at Del Webb was very helpful and informative. He answered all of your questions. He was very knowledgeable about everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - BEAUTIFUL CONDO WITH FINE QUALITY WORKMANSHIP IN ACCORD WITH
- Anonymous
- Verified HomeBuyer
- August 05, 2022
- Florham Park, NJ
BEAUTIFUL CONDO WITH FINE QUALITY WORKMANSHIP IN ACCORD WITH PREMIUM CONDO PURCHASE PRICE. EXTREMELY HAPPY WITH DEL WEBB COMMUNITY AND SURROUNDING ENVIRONMENT. USED MY PREVIOUS KNOWLEDGE OF COMMUNITY AS A PURCHASING CONSIDERATION ALONG WITH VIEWING CONDO MODELS.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - We're happy to be living here!
- Mark R.
- Verified HomeBuyer
- August 04, 2022
- Florham Park, NJ
We're happy to be living here!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All interactions with construction manager Mike were professional and positive. I
- Thomas F.
- Verified HomeBuyer
- July 27, 2022
- Florham Park, NJ
Condo buying experience was simple. I was shown a few models and selected one. I gave a 10% deposit and a few weeks later chose various options and upgrades at the design center. A very painless process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Del Webb - I have issues with the workmanship of my new residence and everyone
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Florham Park, NJ
I have issues with the workmanship of my new residence and everyone is involved with new buildings and I don’t know how to resolve mine. I don’t expect to wait for the first year review!
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
New owner
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Florham Park, NJ
Sabina , Joe and Ralph were very helpful. Whirlpool washer not very good. Refrigerator opening should be larger. Delayed closing presented problems for us but somewhat relieved by Pulte credit. Overall very good experience. Would definitely recommend.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Everyone had been very responsive especially Brian our project manager
- Marcia L.
- Verified HomeBuyer
- July 27, 2022
- Florham Park, NJ
It has been a very positive experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Del Webb - Quality control lacking greatly.
- Barry F.
- Verified HomeBuyer
- July 27, 2022
- Florham Park, NJ
Quality control lacking greatly. Truthfulness of sales office truly lacking.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Eileen
- Eileen H.
- Verified HomeBuyer
- July 12, 2022
- Florham Park, NJ
We’re enjoying our new home
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.