Del Webb Reviews in Morris County, NJ

Many lay-outs to choose from although there were no apartment models available for viewing when I purchased my apartment in Building 1.

Great that the entire Pulte team has been very quick to address our issues...because we have had several. Repairs and replacements when neded have been great. On the downside, we found several things that we'd ordered (and paid for) that weren't installed prior to our walkthru...they've been addressed satisfactorily but I question how these were overlooked by the builder. In sum, despite these issues, we're very satisfied.

Sabina , Joe and Ralph were very helpful. Whirlpool washer not very good. Refrigerator opening should be larger. Delayed closing presented problems for us but somewhat relieved by Pulte credit. Overall very good experience. Would definitely recommend.

My experience was very good, the builder Mike is exceptional was amazing on the walk-through knowledge and follow up. That being said my dishwasher didn’t work and I got me a new one there is no exhaust fan so the smoke detectors go off and there was some damage to the cabinet which was fixed.

The homes are well constructed.

very fair minded organization so far

We should have been provided with the choice of upgrading some features of the house. Otherwise, the experience has been highly satisfying.

Communication should be more forthcoming

Our townhouse is beautiful and we're very happy with it overall. Timeframes for delivery were never accurate and delays were extensive. While much of the work is of high quality, we did experience some issues that should have been caught before we moved in (for example a leaking pipe that caused damage to the hardwood floor and gas leak), however we've been very pleased by the responsiveness and follow through by the team. We also feel that the prices for upgraded items, such as appliances, are far beyond reasonable given the retail prices, and we assume that they are able to get discounts. Supply chain issues do not account for the amount of the markups. We're still happy that we bought the home. They're very good but could be even better. ... More

Minor issues with items not completed at closing

Everybody was very nice. Mike W. was so easy to work with, and explained everything well. I look forward to my 11 month visit, when we can remedy some issues inside. For instance, we cannot use a toilet paper holder because the two sides are too far apart. The storage closet off of the patio smells like gas.

Good builder walk throughs. Responsive to post move in issues

Great until we moved, less so since.

Design center was overwhelming. So many choices to be made. Finished home different in structure from the model. Never made aware of this fact. Fireplace very poor quality. Never told about storage area needing finishing off. Appliance not available because of Covid caused delay in moving in after closing.

there are design flaws. The door to the balcony should have been a sliding door. The central island in the kitchen is big relative to the size of the kitchen. The second bathroom should have had a sliding bathdoor option. The large closet in the back of master room has no air vent and is stuff when the doors are closrd.

THEY THEY GIVE YOU A QUALITY PRODUCT

Our overall experience was very good. Everyone we delt with was very professional. Still waiting on punch list items. We hope they will be done in a timely manner.

Overall good experience. Unfortunately we bought off floor plan. Design center could have been better educated about the unit.

Most of the upgrade options are worth the money.

We were really looking forward to our DW home and experience, unfortunately we moved in during the pandemic. DW/ Pulte did everything they could, with safety a top priority, but our pre-closing was without a representative and a lot of pre-closing items had not been attended too. I have confidence they will , but it is discouraging when you don't have a lawn or any landscaping for months, the clubhouse is rumored to have a significantly delay, and communications to get real answers is not happening. Keeping our fingers crossed it will come together, but I think more lines of communication need to be opened, and everyone else in the new development feels the same way. Only negative or comment for improvement would be in regards to the interior painting. Very poor quality job from the contractor and the material used. Literally if I try to wipe a mark off the wall, it wipes right to the primer. Should use a better quality paint, and more oversight on what the painting crews are doing ... More

I think that the models should show, in each room, the standard as well as the upgraded that are displayed. There should be a little more flexibility during the building process.

We’re enjoying our new home

Pretty good communications. Good intent to solve problems

I closed on July 19th shortly after moving in fobs not working to building security. The building foyer is not complete. With Del Webb’s reputation I expected a quick response to things broken or unfinished.

The management company is non responsive The windows are inferior The heating system doesn’t heat entire first floor $million for a maybe $five hundred thousand house Would not do again