Del Webb Reviews in Morris County, NJ

The Forman on this job does and excellent job. Pulte should be very glad that they have someone like Mike as he goes the extra mile for everyone.

Repairs are done fast.

Most of the upgrade options are worth the money.

Price paid exceeds home assessment.

Good builder walk throughs. Responsive to post move in issues

I am in the middle of legal issues regarding the purchase of my new home. Very very disappointed in Del Webb/Pulte in rectifying issues.

Although my customer service rep is trying the best he can, bottom line is the AC unit does not cool our home. I've gotten nowhere. My condenser is 3 tons for a 2 story Martin Ray while neighbors have a 3.5 ton for a smaller home. Nobody can tell me why this is, but I'm guessing that's part of the issue. I'm very disappointed in Pulte for allowing this to happen. I would not recommend buying a home from Pulte.

We had a leak in the roof after 2 months. And as I said in previous reviews the quality of the doors, windows, bathroom fixtures and other items that are given with no choice of upgrades are low quality. If we had paid for a $200 k house they may have been acceptable. But this house was $800k and Pulte saved money at every turn resulting in an inferior product.

Everyone I dealt with made the process very easy......from the sales associate, designer center associate, construction manager, warranty manager! Very professional & courteous.

We were really looking forward to our DW home and experience, unfortunately we moved in during the pandemic. DW/ Pulte did everything they could, with safety a top priority, but our pre-closing was without a representative and a lot of pre-closing items had not been attended too. I have confidence they will , but it is discouraging when you don't have a lawn or any landscaping for months, the clubhouse is rumored to have a significantly delay, and communications to get real answers is not happening. Keeping our fingers crossed it will come together, but I think more lines of communication need to be opened, and everyone else in the new development feels the same way. Only negative or comment for improvement would be in regards to the interior painting. Very poor quality job from the contractor and the material used. Literally if I try to wipe a mark off the wall, it wipes right to the primer. Should use a better quality paint, and more oversight on what the painting crews are doing ... More

Very disappointed in the quality of the home and the communication from Del Webb. Issues identified prior to move-in have not been resolved 3 months later, no plantings or sod around home, numerous issues with shoddy workmanship including paint on carpets, counter top that's cut wrong, scratches in cabinets, etc. and so far a clubhouse delay by 4 months

The entire home buying experience was conducted with honesty and professionalism on the part of the Del Webb sales people to the individual that walks you through your finished home. Never once did anyone promise anything they could not deliver.

I think that the models should show, in each room, the standard as well as the upgraded that are displayed. There should be a little more flexibility during the building process.

We were very pleased with the entire purchase procedure. The sales group went over all the details of building our home, i.e. floor plan and cost of any additions. The people in the Design Center were extremely helpful. Our builder was always very responsive to our questions.

Most materials are the lowest cost in the market place