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Del Webb Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Del Webb.

Read all 366 verified reviews from homeowners that built a new home with Del Webb in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Raleigh-Durham-Chapel Hill Area

366 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Value 3.9

Responsiveness 3.9

Del Webb in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

If builders are the building manager and construction crew: they all did a great job, responded to our concerns quickly and with quality

  • Michael W.
  • Verified HomeBuyer
  • March 05, 2025
  • Clayton, NC

Our building manager Gerardo, did a great job. As a carpenter for at least 32 years, he made me feel confident that he would do what ever it takes to finish our home with pride and quality workmanship.

Del Webb responded:
Thank you so much for taking the time to share your wonderful experience with Gerardo. We are thrilled to hear that their expertise and professionalism made your home-building process smooth and enjoyable! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Damian

  • Paul E.
  • Verified HomeBuyer
  • March 05, 2025
  • Clayton, NC

Our construction manager Damian was easy to work with and did a fantastic job on managing this build, he kept us informed during the entire process.

Del Webb responded:
Thank you for taking the time to provide feedback! We are thrilled to hear that Damian made the homebuilding process easy and kept you informed along the way. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building manager

  • Christina J.
  • Verified HomeBuyer
  • March 05, 2025
  • Clayton, NC

David my building manager was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carolina Overlook - a great place to be in NC

  • Jeffrey H.
  • Verified HomeBuyer
  • February 20, 2025
  • Clayton, NC

Our journey began with a visit to Clayton Overlook in Spring 2024, when our house in MD was not yet on the market. We signed a contract in late April, placed our home on the market in June (closed the sales in August) and relocated to temporary quarters in the NC in September. Our new home was ready in December. During the sales process, we selected our model and our salesperson worked with us as we selected options to modify the model home to our liking. The design process was very thorough and the builder provides a well organized set of finish options that allowed us to truly make our home ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Spacious Home at Carolina Gardens.

  • Marie U.
  • Verified HomeBuyer
  • January 02, 2025
  • Fuquay Varina, NC

My new home was built with all the bells and whistles I wanted. It's cozy and modern. The Pulte Project Manager was always prompt with his answers. I could not ask for a better place to live.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience so far...

  • Jeffrey S.
  • Verified HomeBuyer
  • January 02, 2025
  • Clayton, NC

We have only been in our home 30 days so I can't really rate the post-closing responsiveness to issues, but I can say that I monitored my construction from breaking ground to closing and the house was well made, my project manager was very responsive during the pre-closing phase, and I suspect my post-closing experience will be similar. The bottom line is that I would recommend to others that they get a great home in a great community, and Clayton is a great and upcoming part of the Triangle area.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Del Webb staff made this an overall easy process!

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2024
  • Fuquay Varina, NC

The entire home buying process with Del Webb/Pulte was extremely well organized. We knew what to expect at each step in the process and found that everyone on the Del Webb team was friendly, helpful and easy to work with. In particular, we want to give a big shoutout to both our sales representative, Jim, as well as our project manager, Tim. In particular, our project manager was absolutely OUTSTANDING. Tim went above and beyond to ensure that we received a quality-built home. His attention to detail at every step in the building process and regular communication with us throughout the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Was great!

  • Karen H.
  • Verified HomeBuyer
  • December 08, 2024
  • Fuquay Varina, NC

Thomas was our building manager and he was wonderful! He stayed on top of the workers to make sure everything was done correctly. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

STU

  • Stuart G.
  • Verified HomeBuyer
  • November 30, 2024
  • Clayton, NC

VERY PLEASED WITH THE WORKMENSHIP

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The folks in the sales office were great to work with and our construction manager was the best!

  • Mayuri C.
  • Verified HomeBuyer
  • November 07, 2024
  • Clayton, NC

Our experience with purchasing a home at Del Webb at Carolina Overlook was great. They were super accommodating to make the accessibility changes we needed and we were kept updated regularly. Liz and Jill in the sales office were terrific and our construction manager DJ could not have been better. He really went above and beyond.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional and extremely knowledgeable

  • Cecelia G.
  • Verified HomeBuyer
  • November 02, 2024
  • Fuquay Varina, NC

I highly recommend Evan to anyone who is looking for an easy building experience., He walks you through the process with clarity and confidence. A wonderful experience with a person who is knowledgeable and transparent with the whole process. He clearly wants your confidence and making the process as easy as possible.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience

  • Michelle M.
  • Verified HomeBuyer
  • September 29, 2024
  • Clayton, NC

I love my home! And I would do it all over again. The people here in the neighborhood are great. I've met a lot of good friends already. I can't wait for the amenity center to be done.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tim was great! He explained everything that was going on and he finished ahead of schedule.

  • Linda L.
  • Verified HomeBuyer
  • September 07, 2024
  • Fuquay Varina, NC

Buying this home was very easy. They build these homes very quickly. I have a lot of construction around me, so I see how fast they go up. I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Austin - construction manager

  • Rosemarie R.
  • Verified HomeBuyer
  • August 14, 2024
  • Fuquay Varina, NC

Austin is very knowledgeable and patient. Answered all my questions in a timely manner and helped me to understand builders code. He made being a first time new home builder a very enjoyable experience even though it still was stressful at times. Keep up the good work with people like Austin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

So happy to find our home

  • Rebekah P.
  • Verified HomeBuyer
  • August 06, 2024
  • Clayton, NC

our experience with Del Webb was one of ease from the buying to walking our house with the construction manager. I would highly recommend Del Webb community to anyone of our know. We can’t wait until the clubhouse is done in Clayton, North Carolina.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb Carolina Gardens

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Fuquay Varina, NC

Good quality home. Pulte personnel very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Construction Manager

  • Helen L.
  • Verified HomeBuyer
  • August 03, 2024
  • Fuquay Varina, NC

Austin was phenomenal in every way with attention to detail and making sure everything was done correctly! He is an asset as an Employee and should be commended for it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great END to END process!

  • Jany L.
  • Verified HomeBuyer
  • July 15, 2024
  • Fuquay Varina, NC

The entire process to buy our new Del Webb home in Carolina Gardens Fuquay-Varina, NC was seamless. The interface with Pulte with construction, financing and insurance was very well coordinated. The quality of the workmanship of our new home is outstanding.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our new house

  • Kenneth P.
  • Verified HomeBuyer
  • July 15, 2024
  • Clayton, NC

This is the first time we have built a house. The sales person listened to our needs and gave us spot on recommendations. Our project manager kept us informed all along the way. The house was finished when they said it would be. Our "blue tape" walk thru was so helpful and informative. The closing went smoothly and we are happily in our house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Austin was always available

  • Jacqueline K.
  • Verified HomeBuyer
  • July 05, 2024
  • Fuquay Varina, NC

From the beginning contacts in the Sales Office until the completion of the home we were always informed of the progress of finances, building design options that were communicated in a polite and responsive way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb

  • Ronald B.
  • Verified HomeBuyer
  • June 01, 2024
  • Fuquay Varina, NC

Vicky the Realtor was awesome throughout the buying process. Thomas the “builder” was terrific from the initial meeting to the final walk-thru.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My new Home

  • Ronald B.
  • Verified HomeBuyer
  • May 02, 2024
  • Fuquay Varina, NC

I had a wonderful experience from day one. Vicky in sales was amazing, Jimmy with finance was also amazing and answered my questions. Vicky helped me pick out the home I wanted. Hillary in design was very experienced and helped me get the options I wanted. Austin my CM was outstanding and guided me through the construction process and made sure I understood and was happy with the process. I am very satisfied with my new home and the Del Webb community at Carolina Gardens.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

LOVE our New Home!

  • Mary Ellen T.
  • Verified HomeBuyer
  • April 15, 2024
  • Clayton, NC

From the sales process with Diandra, then design with Karen, to construction with Joey, it was a great experience. Each one of them walked us through the process and offered offered valuable opinions that enabled us to have what we feel is our perfect home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lovin’ the 55+ Life

  • Stephen J.
  • Verified HomeBuyer
  • April 10, 2024
  • Clayton, NC

We’re very happy here. From Liz’s greeting to Richard starting the home buying process to Karen working with us on the Interior Decorating to Tomas doing a great job from the construction process, it was fantastic!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My Field Mgr. is a credit to his company

  • Donna W.
  • Verified HomeBuyer
  • April 03, 2024
  • Clayton, NC

The Field Manager, Zachary, was always quick to respond to my emails and to be helpful and fully explained and/or addressed questions or issues. He was very pleasant and knowledgeable when we'd meet (I'd come from another state, all scheduled appts. were solidly made and I always had confidence in booking my flights); I fully believed he would manage everything with 100% caring and attention to detail. He had also gone above and beyond in offering information to me about some things that DelWebb wouldn't have been able to do for me; that was an unexpected, pleasant surprise. My experience ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5