Del Webb Reviews in Raleigh Durham Chapel Hill, NC

Our home was inspected prior to closing and the inspector found several issues with the structure and the plumbing. Some were fixed prior to closing and some were not. We find the finishing work to be very shoddy (paint drips everywhere both floors and hardware, molding not fitting, no molding on the top of the fireplace, very sloppy paint jobs). In addition the EZ Breeze was not installed properly and we had to get the president of the company out to fix things. The pantry door was installed incorrectly. Much of this could have been taken care of with proper project management. I have since sent a spreadsheet outlining the fixes required to our PM, and have not heard back. This is getting to be a dissatisfactory experience ... More

Pulte Homes did not want to accept VA financing and made it quite difficult to purchase using outside financing. They fired our lot supervisor and neglected to tell us for over 6 weeks. We love our neighborhood and our neighbors and sincerely hope that Pulte cleans up its act.

We had a good field manager but he had too many homes to oversee. As a result, there is much sloppy workmanship that needs to be repaired or replaced after closing.

THIS WAS A LONG TIME WAITING BUT Im VERY HAPPY W NEW HOME,THANKS

Working with construction boss who was able to answer questions as we moved toward competition.

Any concerns we had throughout the process, we knew we could call on Tim and he would be over in 5 minutes or less. My home is beautiful and I give Tim all the credit for making sure it was perfect! He is absolutely amazing to work with!

It all went smoothly with our new home

Buyer has no options on some issues. Painting color selection, failure to finish garage, process for buyer to review plan to ensure design meets expectations and buyer knows what they are getting. More through involvement by buyer at key stages. Seven foot garage doors and layout of drive way needs to change.

We would never purchase Pulte again. The finish work is Terrible. Lots of damage. The house was treated like garbage. We are living with permanent damage to floors and sinks, windows that are not straight, imoroperly mounted doors,, etc.

I feel like I have a reasonable quality home. Pulte is very responsive until closing. Then it’s a bit of a struggle. I feel there should be more choices than whirlpool corporation appliances. They have shownTo have some minor issues that I can see so it worries me about what I cant’t see.

Beautiful workmanship and quality materials. Friendly and helpful staff.

good experience would do again

Being a first time home builder I would have expected to have better responses to simple questions and service after we closed.

Do not rush you design selections

Everyone was so great to work with and the quality of the work was super. I love my house!!

They understood my issues and did everything they could to accommodate me

Overall it was a good experience for me

Robert was informative and responsive.

Tried to shorten material delays

This was a quality and great experience start to finish. The PM was very communicative and responsive to issues and questions. They met the schedule commitment despite and through supply issues which was vital since a move from Chicago area was dependent on it.

Getting the house done in the time they estimated

Several major mistakes in construction (framed wrong back side) all corrected but caused delays . Great construction manager. Luv the finished product . Paint and trim work was great. Responsive to any repair requests.

Well organized purchasing experience that began with sales and continued through selection of home features and construction.

Warranty issue not resolved after 4 weeks.

It’s a very nice community! With new homes there are always issues and I feel they should address some of them sooner than eleven months!