Del Webb Reviews in Raleigh Durham Chapel Hill, NC

This was our first new build experience so we were very apprehensive on what to expect. We were pleasantly surprised on the responsiveness to our many questions. We love our new home!

Very satisfied with building experience. Kept up to date on progress and builder very responsive to concerns and questions. Home closed on time!

The construction process was almost flawless! Our project manager completed the project on time per the projected completion date! And I understand the project was on budget. Joey did a great job!

They build a solid house and are great to work with. We were very happy with the experience and are loving our new home.

Chris has been a delight to work with.

We needed to move quickly but we also wanted a new home in a Del Webb community. Our home was one of three "Quick Move-In" homes and it was available in less than two months. The trade-off was that we were too late in the build process to make any personal selections on things like fixtures or paint color. But our home did come with some upgraded features, such as a fireplace and screened lanai, and we were saved the headaches of having to pick them out!

The home purchase, construction, and closing process is all well planned and proven. The community is highly desirable, which does result in high market prices. We are pleased with our new home and would recommend Del Webb.

Home is of average quality. Heating system is poor as temperature is not consistent throughout house. Some rooms are very cold while others are quite warm. Lighting plot is awkward with light switches inconveniently placed. Wall boards are thin and window areas are cold. Pulte seems to cut corners wherever possible.

Del Web has taken all the worry and chaos out of the home building process and made it an enjoyable experience!

Our construction site manager in the Del Webb at Traditions site, Joesph “Joey” Simpson was OUTSTANDING. Throughout the construction process, he kept us informed and we continuously observed the quality taken in building our home.

If you’re looking for a truly custom home, pick a different builder. If you’re OK choosing from available builder floor plans and available builder design and decor options, then you’ll enjoy your experience. Just don’t ask to move a wall or choose a custom paint color they don’t offer. The answer is,”no.” And if you have any sense of modern style, be prepared to change out every light fixture In the house after closing. The builder options are very bland, even the upgraded ones. The sales team and the construction team are quite friendly and very responsive. But their hands are tied by corporate, when it comes to any nonstandard requests. The neighborhood and neighbors are great, and will make for a fun and comfortable retirement. ... More

This was the smoothest, most professional home buying process we have ever experienced. From foundation to move in our site manager was always available and willing to explain, answer questions and quickly address even the most minor of concerns. A job very, very well done.

Already sent to pulte group directly.

We are very pleased with our new house

Disappointed. Would not purchase if we had it to do over.

We have experienced problem after problem and Pulte ignores us and is unresponsive.

The experience of buying a new home in North Carolina has been positive the people that we were dealing with a very professional and are always there to answer our questions immediately a special shout out to Kirsten in the office who always answers my calls and emails immediately and to our building manager who oversaw the building of our home who is outstanding. Took care of every detail. We are so happy.

Anytime we needed some help before or after closing, we've gotten an immediate response. Everyone we've dealt with at Del Webb has been extremely helpful.

From the sales office to our experience during the building process our expectations from a company with such a good reputation as Del Webb were not met. The Del Webb name carries a lot of weight but our personal experience from the sales office to the construction process was fraught with disappointments and a lukewarm response to our issues. There seems to be a rush to sell home sites and to proceed with the development of the community but if you experience an issue that requires an individualized response, you may be out of luck. To summarize...buyer beware.

The builder team was very good.

It’s very discouraging to keep hearing that DelWebb can’t do something when we know very well you can you just won’t. Why not try to explain why some of the things you aren’t willing to do are being done the way they are. Would make such a difference in the whole experience when a new buyer feels they are listened to and their Thoughts and questions are respected and answered correctly. Very difficult when you talk to different people in the sales office and get a completely different response to the same question. The most outstanding thing here is the community of neighbors who go out of their way to help each other. I really love this house, it’s beautiful, I just wish repairs could be made more timely and some not needing to be made at all. Last comment, we are older and not wanting to have to take care of lawns and plants so why couldn’t we pick the ones we want. Some that have already been planted are going to grow much bigger than the area can support and it would be nice to have someone who knew what they were doing doing the landscaping. It really looks a bit like Stepford and that’s not necessary though I do understand people just can’t do what they want to do. Perhaps more communication with the HOA instead of all the rules might be helpful ... More

It was a pleasure working with Del Webb to build my new home. The cost quoted in the contract remained the same for the entire project - no cost over runs. I found Pulte builders to be very professional and they build us a quality product.

This was the first house we built. The construction manager - Chris P. was FANTASTIC and frankly saved it for us. We wound up having to settle for some stuff we did not want and did not get some things we had wanted.

We had a good experience. You need to be involved and check on your home often. Do your research and know what you want. Visit the models and meet some of your neighbors.

We are very pleased with the overall Del Webb experience, from sales, construction, closing and first 1.5 months of occupancy