Del Webb Reviews in Raleigh Durham Chapel Hill, NC

We never had contact with agent after sales contract was signed. Never received welcome packet till after finding out there was one. Never told that PO Box should not be included in mailing address. USPS was as confused as we were! Took weeks to receive mail. Building manager addressed our initial concerns but after two weeks will not answer our texts.

VERY PLEASED WITH THE WORKMENSHIP

The experience was positive overall. We are happy to be part of this new community.

Ok experience overall, however attention to detail in the home is lacking. Many paint issues along with Pultes unreasonable position on replacing dead plants and trees in first year dampens experience. In addition I have watched the trades on the 2 adjacent homes. Quite frankly the trades are not watched closely and are pretty careless when it comes to completed homes and property. Our Pulte Construction manager was excellent and responsive, however the one responsible for the homes next to us seems to be hardly ever around. I suspect they are short staffed to properly supervise their Subcontractors. ... More

Our experience with purchasing a home at Del Webb at Carolina Overlook was great. They were super accommodating to make the accessibility changes we needed and we were kept updated regularly. Liz and Jill in the sales office were terrific and our construction manager DJ could not have been better. He really went above and beyond.

I highly recommend Evan to anyone who is looking for an easy building experience., He walks you through the process with clarity and confidence. A wonderful experience with a person who is knowledgeable and transparent with the whole process. He clearly wants your confidence and making the process as easy as possible.

My wife and I relocated to North Carolina from New England. On a recommendation, we were told about Del Web and the Overlook community. After our first visit, we decided that this was the lifestyle we were searching for and looked no further.. The entire process from start to finish was enjoyable. Now, we constantly ask ourselves why we waited so long to make this life changing move.

Um, you are looking for trouble with one of these homes. First (and still not fixed) are electrical wiring problems. Then there was the sewage backup in the master bath. Other little just plane careless things. Brandon is trying his best to resolve but.. nuf said. AI love my neighbors but not fond of Dell Web. Please feel free to call.

The trades are very sloppy, and the Construction Manager missed a lot. We had several issues including light switches not connected to exhaust fan (how did that slip by the code inspectors), missing gutters, NG drop was too short and would not turn on, water under kitchen sink sometime during the build and left the cupboard flooring bubbled, hot water connected to the cold water connection which was labeled "Cold", Quartz in bathroom that was stained and had to be replaced, etc. I could go on and on but will leave it at that. As mentioned, the Warranty Manager, Brandon, is a lifesaver.

We are very happy with our new home so far.

I love my home! And I would do it all over again. The people here in the neighborhood are great. I've met a lot of good friends already. I can't wait for the amenity center to be done.

In my opinion the fees charged for many of the options were excessive.

Had to do some work in house to make it better. My biggest complaint is there is limited storage in my home.

For the most part everything has been good but we are still waiting for someone to get back to us regarding issues we are experiencing with our landscaping. It is very frustrating when no one returns your calls!

Nice neighborhood basically nice home, but don’t miss anything on your final walkthrough which is only about an hour. Everything you missed is a challenge. Most of the things we miss should have been corrected by the construction manager who’s job is to ensure quality control.

Buying this home was very easy. They build these homes very quickly. I have a lot of construction around me, so I see how fast they go up. I love my new home.

Thomas did a wonderful job guiding me through the building of my new home! He listened to my concerns & went above & beyond to make sure everything was perfect!!!!

Austin is very knowledgeable and patient. Answered all my questions in a timely manner and helped me to understand builders code. He made being a first time new home builder a very enjoyable experience even though it still was stressful at times. Keep up the good work with people like Austin!

our experience with Del Webb was one of ease from the buying to walking our house with the construction manager. I would highly recommend Del Webb community to anyone of our know. We can’t wait until the clubhouse is done in Clayton, North Carolina.

Love home plan but very disappointed in workmanship and lack of correcting what Pulte considers “cosmetic” issues after closing.

We had a very good experience with our construction manager. He made a great effort to correct or explain questions. Would be glad to work with him again

Good quality home. Pulte personnel very responsive.

Austin was phenomenal in every way with attention to detail and making sure everything was done correctly! He is an asset as an Employee and should be commended for it.

Not pleased with the overall experience. Already have dealt with several major problems, including a water leak behind a wall which flooded my guest bedroom. Repairs required included cutting a large hole in a wall and having multiple drying machines running loudly for three days. We have a pocket door into the bathroom which was installed incorrectly, and has required four visits from contractors requiring complete removal of the door frame, and resulting in multiple repairs to walls, ceramic tiles, and carpet. It is still not complete after three months and still is not working correctly. We have carpet between the master bedroom and hallway that is delaminating and no longer fits in the transition between the floors, possibly requiring complete replacement of the bedroom carpet. We have a pantry with crooked walls and flooring, likely due to a very poor repair after a water leak from the dishwasher during the initial construction. Multiple places throughout the house have floor molding that has not been prepared correctly for painting. Master bathroom shower pan (ceramic tile) has very poor grout coloring, and looks like it has been there for years. In all, the house did not appear to have been built by professional tradesmen. ... More

WE are very disappointed in the quality of workmanship on our new home. We have been in the home about 6 weeks. Since then we have had electrical wiring issues that could have caused a firel Additional wiring issues have been found while making changes to make the home ours. We were awakened at 6:10 am from sleep when one of the blinds in the master bedroom fell. A review of all the blinds in the home revealed that none of the blinds were installed properly and could have fallen at any time. The master shower pan has a chip in the corner. we discovered a broken spacer in the grout in the master bath floor. The drain in the upstairs tub is stained. There is paint on many of the faceplate covers for swithches and outlets. It is clear that the faceplates were not removed before painting. Water flow from both hose bibs are low. A high quality impulse springker cannot be used because there is inadequate flow to make the sprinkler move. (I would note that a home in back of my home uses an impulse sprinkler and gets great coverage and no problems.) These problems are so subtle as to not be observable during the pre close walk through. ... More