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Del Webb Reviews in Raleigh Durham Chapel Hill, NC

What Raleigh Durham Chapel Hill Homeowners Have to Say About Del Webb.

Read all 395 verified reviews from homeowners that built a new home with Del Webb in the Raleigh Durham Chapel Hill area. Raleigh Durham Chapel Hill homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 4.1 out of 5 stars in Raleigh-Durham-Chapel Hill Area

395 Reviews in Raleigh-Durham-Chapel Hill Area

Ratings by Category

Overall 4.1

Quality 4

Trustworthiness 4.1

Value 4

Responsiveness 4

Del Webb in Raleigh-Durham-Chapel Hill Area

View Homes

Customer Reviews

True To Their Word

  • Anthony M.
  • Verified HomeBuyer
  • August 25, 2020
  • Wake Forest, NC

It was a pleasure working with Del Webb to build my new home. The cost quoted in the contract remained the same for the entire project - no cost over runs. I found Pulte builders to be very professional and they build us a quality product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb at Traditions Review

  • Daniel D.
  • Verified HomeBuyer
  • June 30, 2020
  • Wake Forest, NC

We are very pleased with the overall Del Webb experience, from sales, construction, closing and first 1.5 months of occupancy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience from sales to closing. Impressive process.

  • James G.
  • Verified HomeBuyer
  • September 18, 2019
  • Wake Forest, NC

Very quiet home. We are living with active construction all around us and we hardly hear anything outside. Well built home and the Construction Manager (Chris B.) was great to work with even after the closing. We had a couple of issues and he stayed engaged while those were resolved to our satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb made it easy in various ways from choosing extras, closing on the house purchase, obtaining a mortgage and insurance. Thanks.

  • Charles R.
  • Verified HomeBuyer
  • May 29, 2019
  • Durham, NC

See above

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Model home

  • Kevin S.
  • Verified HomeBuyer
  • April 09, 2019
  • Durham, NC

I Purchased a model home and was very pleased with the whole process. Sales office did great in working out pricing and the short list of repair items before I moved in. They were done in a timely fashion and I’m really enjoying it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - better quality of surround in the shower a d the soaking tub

  • Katharine D.
  • Verified HomeBuyer
  • March 27, 2019
  • Wake Forest, NC

better quality of surround in the shower a d the soaking tub is poor quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New Home Experience

  • Diane F.
  • Verified HomeBuyer
  • October 09, 2025
  • Fuquay Varina, NC

Sales people were very accommodating and the entire transaction went smoothly. The construction superintendent took care of any issue immediately. Overall everything went well.

Del Webb responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that our sales team and construction superintendent made the process smooth and addressed any issues promptly! We’re so glad you’re enjoying your new home! ^KH delwebb

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Quality home building

  • Jamie H.
  • Verified HomeBuyer
  • October 09, 2025
  • Clayton, NC

DJ walked us through the process at the beginning and then continued with updates during the different phases. Excellent communication, thanks. The home was delivered as promised, and we found it to our complete satisfaction. THANKS AGAIN. This is our third Pulte home, and quite possibly the best.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that DJ and the team provided excellent communication throughout the process and that your home was delivered to your satisfaction! It’s wonderful to know this is your third Pulte Home and possibly the best, congratulations, and thank you for trusting us again! ^KH ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great new lifestyle

  • Lisa S.
  • Verified HomeBuyer
  • October 09, 2025
  • Clayton, NC

The building process was the easiest one we’ve been thru. Damien made everything go so easy, kept us informed along the whole process and done on time. Always responsive and professional.

Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that you had such a smooth and seamless homebuilding experience! It’s great to know that Damien kept you well-informed along the way and was responsive to your questions and concerns. We truly appreciate your kind words, enjoy your new home! ^KH ...

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Carolina Gardens Del Webb Community

  • Edward W.
  • Verified HomeBuyer
  • September 27, 2025
  • Fuquay Varina, NC

Construction manager was great. Responsiveness to problems/issues that needed immediate attention was mixed based on the Del Webb personnel/management involved, but overall items have been addressed when needed. HOA rules are a bit in the heavy side and would personally prefer them to be toned down. Yes, I would buy from them again.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience with your construction manager and any concerns you may have had were resolved promptly! We appreciate your insights into the HOA rules and will be sharing your feedback with our team. Congratulations on your new home, enjoy! ^KH ...

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Home

  • Scott W.
  • Verified HomeBuyer
  • September 18, 2025
  • Clayton, NC

Our homebuilding experience was positive. We love our new home.

Del Webb responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a positive homebuilding experience with our team! It's wonderful to know that you are loving your new home! ^KH delwebb

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Did not deal with builder except for delay in closing.

  • Kenneth S.
  • Verified HomeBuyer
  • September 03, 2025
  • Fuquay Varina, NC

Process went well especially dealing with mortgage reps!

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the process went smoothly and that our mortgage team provided a great experience! Congratulations on your new home! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Homes should have more more insulation as standard building practice.

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2025
  • Clayton, NC

Office/sales staff are outstanding.

Del Webb responded:
Thank you for the wonderful review and shouting out our amazing team! We are so glad that you had a positive experience. We truly appreciate your kind words. ^KH delwebb

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Damian continues to be very responsive

  • Bryan H.
  • Verified HomeBuyer
  • December 25, 2024
  • Clayton, NC

Better than expected in regards to timeliness, quality, and responsiveness

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Home finished in a timely manner

  • Anonymous
  • Verified HomeBuyer
  • December 25, 2024
  • Fuquay Varina, NC

Our home is well built and the builder stayed on and ahead of schedules to finish our home. We are pleased with it. Only “quam” I have with the buying experience is the “nickel and diming” when picking out options. For example, Shouldn’t need to pay extra for having a light in a room, especially for the price we pay for these homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Love the house and neighborhood

  • John C.
  • Verified HomeBuyer
  • November 30, 2024
  • Clayton, NC

Quality built home with many great conveniences. Construction manager made certain that all issues were properly resolved.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Retired CFO

  • Mark K.
  • Verified HomeBuyer
  • November 30, 2024
  • Clayton, NC

Richard was very knowledgeable about Dell Webb, the Carolina Overlook Community, and the types of homes offered. He answered all my questions and as a result I felt very comfortable about my decision to buy a home in this community.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We LOVE our new home!

  • Lawrence K.
  • Verified HomeBuyer
  • November 30, 2024
  • Clayton, NC

The first time we visited Del Webb's Carolina Overlook, we knew we wanted to live here. From our first meeting with our sales rep, Richard, to our last walk-through with our construction manager, Zach, everyone at Carolina Overlook worked diligently and promptly to make our home building experience a pleasure. The quality of the materials and construction work are first class. There is a wide range of home sizes and styles. Each home model has a large number of architectural options that allow you to customize your layout to suit your personal needs. Liz helped us with getting oriented ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Long Distance Move

  • Daniel P.
  • Verified HomeBuyer
  • November 01, 2024
  • Clayton, NC

My wife and I relocated to North Carolina from New England. On a recommendation, we were told about Del Web and the Overlook community. After our first visit, we decided that this was the lifestyle we were searching for and looked no further.. The entire process from start to finish was enjoyable. Now, we constantly ask ourselves why we waited so long to make this life changing move.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

New Del Webb Home

  • James B.
  • Verified HomeBuyer
  • October 03, 2024
  • Clayton, NC

We are very happy with our new home so far.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

GS

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2024
  • Clayton, NC

Had to do some work in house to make it better. My biggest complaint is there is limited storage in my home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Beautiful home wonderful support in the building process

  • Dawn S.
  • Verified HomeBuyer
  • September 06, 2024
  • Fuquay Varina, NC

Thomas did a wonderful job guiding me through the building of my new home! He listened to my concerns & went above & beyond to make sure everything was perfect!!!!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Del Webb Building Experience Summary

  • Philip G.
  • Verified HomeBuyer
  • July 06, 2024
  • Fuquay Varina, NC

The process is straight forward but the selection of interior finish requires at least two visits. The consultant was pleasant and helpful, but we felt rushed, The sales experience went smoothly but discussions were open for interpretation. The site project manager was awesome. He did everything he could to address issues.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

sales people / construction manager are great

  • Douglas M.
  • Verified HomeBuyer
  • July 05, 2024
  • Fuquay Varina, NC

the workmanship is a bit shoddy. Paint on the carpet, doors that aren't hung correctly, weather-stripping falling off, paint blistering under front door sill, cabinet doors out of adjustment and not being able to get adjusted properly, drawers delaminating, etc. I understand these are track built homes but there should be more pride taken in the finished product.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

Construction Manager

  • Sheryl M.
  • Verified HomeBuyer
  • June 20, 2024
  • Clayton, NC

I was extremely impressed with my Construction Manager, Tomas. He was very professional, trustworthy, responsive, and thorough while going through the Pre-Drywall and Final Inspection.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5