Del Webb Reviews in Raleigh Durham Chapel Hill, NC

The process is taking much longer than i thought it would. The 5 hour drive between homes is hard on me so i have limited visiting the construction progress. Still waiting for fence and fireplace installation to be completed.

Building a home with any builder is stressful--done it a few times now and know many who have done so as well. Overall, we love the atmosphere of the community and clubhouse. There are things about the build that we wish would have been better, especially considering the price premium and fact that it is many residents' last homes of their lives. I believe a 4 out of 5 star rating is not Outstanding, but it is a great rating actually.

Del Webb builds a beautiful home. The community provides many opportunities for a diverse range of activities and interests.

Pay attention to options available.

The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be around often. ... More

Very responsive to issues, but unfortunately, there were many issues. I feel they used the cheapest materials they could find and this is includes appliances, fixtures, lights, etc....

For the most part everything has been good but we are still waiting for someone to get back to us regarding issues we are experiencing with our landscaping. It is very frustrating when no one returns your calls!

The house is new. So far it’s been a good day. It’s very small, but I think it will be worth it.

Overall a good experience. Being a brand new community, I feel like the “support services” are slowly catching up to the standard that Del Webb promotes in their website and materials (punch list items before and after closing, maintenance of community for existing homeowners as new homes are being built, etc.) Great experience with Sales team and our Construction Manager.

choose a better sales person than what we did

We entered this experience with eyes wide open. 18 years ago we built a house with a similar type builder. These are not custom builders. They offer a few options in a pkg. house. There are many in this community the same as ours. Since moving in we have improved on the quality of several items. The one area I'm most disappointed in is the paint quality is very poor. I'm hoping to tolerate it for a few years then improve on it. The house looks very nice from a visual perspective and seems to be pretty well built. Our construction supervisor was wonderful and kept us informed on progress. We wanted a smaller house in a 55+ active community and that is what we have. The house is comfortable and we are making it our home but it isn't a custom home. ... More

Overall the moving in process was very good. There have been certain areas which have needed to be fixed. This involved contacting the right people to resolve these issues.

Happy with our home, but always room for improvement.

For someone that has worked selling materials to custom builders for over 40 years my house was built as I expected

Won’t warranty a cracked shower/tub insert.

Salesforce was knowledgeable and helpful in the planning process. Construction Manager was experienced and attentive to our needs and details. For the most part the warranty personnel are responsive to our needs and concerns with one exception.

I feel like I have a reasonable quality home. Pulte is very responsive until closing. Then it’s a bit of a struggle. I feel there should be more choices than whirlpool corporation appliances. They have shownTo have some minor issues that I can see so it worries me about what I cant’t see.

The team worked me to complete the entire purchase (offer to move in) in less than six weeks. Everyone was very friendly and helpful. The home quality is excellent. the only ding is in value. The $470k for a 2 Bdrm/2 bath is well over current market value (even with the current home shortage), but we needed a new house fast, and this fit the need. Had a few post move-in items that needed attention, and that took a month+ so took of a couple stars for that. Overall, very positive experience.

Our lifestyle Director is vibrant. She keeps us busy in ways to get to know our neighbors.

Generally pleased except for dealing with pulte mortgage company.. inefficient & should learn how to listen to their customers..made us wait two days before closing for approval..excessive emails and phone calls

The quality of paint used is not good had to repaint interior before I moved in. Also Sheetrock was not prepared as should , had to have many areas repaired. More attention needs to be paid to detail. Cleaning leaves a lot to be desired. Chris was great to respond and was great to work with.

Take your time and make sure you choose the right options the first time

Overall we were pleased with the building experience. Our supervisor was excellent and on top of issues. The quality of the materials used was not the highest quality but then we knew some of that going in for a non-custom built home.

Some of Sod put down on lawn prior to close by Pulse contractor was DEAD. Other sod, especially in rear of home is WEED infested. This needs to be corrected. Watering and weed control has not rectified the problem

Construction manager was very responsive and worked with us closely on most issues. A few quality issues with appliances, plumbing and light fixtures occurred. I think Pulte is an excellent builder for framing and flooring, and have confidence they will address the issues appropriately.