Del Webb Reviews in Raleigh Durham Chapel Hill, NC

Daniel was excellent. He was very knowledgeable, very professional , always helpful , accommodating and available. Great to work with. I recommend him highly.

Our construction manager Thomas was fantastic. I would build with him again in a heartbeat

Our home came out of the ground slow, but quickly became a nice quality house.

I had an excellent experience with Pulte and Del Web. My home was very well built and they always kept me up to date with the progress.

Overall our home is wonderful! We have issues that we wished we would have caught at our walk-through. Might I suggest a 2 part walkthrough! 1st day catch as much as you can and 2nd day walk through with fresh eyes. Too many things missed if you are hurrying to close! We Understand you have a year to fix things but when you buy a beautiful new home….it’s hard to wait to make things right!

My overall experience was really wonderful with all who I worked with.

Tom was a pleasure to deal with. He always kept us up to speed. The quality of the home is very good the fit and finish of all components is great.

All steps are down to a science.

The house was already built so could not get options i would have liked . House should have hose bib in rear standard . The kitchen , master bath , laundry and greatroom very nicey done .

Ask a lot of questions, email everything so you have documentation. Get to site often to verify being done to the specs of your home.

At our first walk thru we encountered a myriad of problems stemming from unfinished and faulty work. Poor cleanliness made it difficult to evaluate cabinets and flooring. There were just too many problems to keep track of. We closed over 6 weeks ago und we still have open issues from the final walk thru punch list.

We hired an independent home inspector who asked the builder when the house would be 100% complete so he could do the pre-closing inspection, When he arrived, multiple trades were working in the house so he couldn't complete his inspection, When we came for our closing day inspection, the house had not been cleaned, so we couldn't see everything. The builder was responsive to our findings afterward, but we shouldn't have closed before the inspection was complete,

Overall our experience was good. We were not initially impressed with the sales team in the beginning. I believe this was due to more potential buyers walking through the door than agents to service them. Once we were in the contract process, things improved. Everyone we dealt with at DelWeb were great, especially the design consultant and especially our Construction manager who was fantastic. After closing we had some additional issues pop up that we didn’t pick up on during the pre closing inspection. Those issues were immediately addressed. Same was true with some warranty issues which were addressed with no hassle. I would recommend a DelWeb community based on my experience. ... More

The sales manager and construction manager are very responsive and taking the action on it once the issue has been reported.

When you move into a 55+ community, you are not only buying a lovely updated home, but you are also buying the lifestyle of activities, maintenance-free lawncare, and a built-in group of friends. That being said, you will encounter issues with your home, as you would with any new construction. This is not a custom home that you can tweak and modify. These are homes that are built quickly and to standard specifications. I have found through experience with Pulte/Del Webb that they are reasonably responsive and will take care of the majority of issues within a good timeframe.

Daniel was wonderful as a project manager. He always returned our emails promptly. We love our new home.

The sales staff is great but the construction manager was incompetent. We identified several issues to him that did not get corrected until after several promptings, including electrical circuits inoperable, garage paint incomplete and the incorrect amount of attic insulation. This was the dirtiest home I have ever moved in to.

Overall the moving in process was very good. There have been certain areas which have needed to be fixed. This involved contacting the right people to resolve these issues.

We were very hesitant to make this move but so far we are very happy. Hoping the amenities center is completed soon as that will be a large part of the reason we bought in this community.

We had a good experience considering this was our first home built from a company as large as Dell Webb. We received weekly pictures of the progress from Vicky, and it was nice since we were from MI. Our construction manager Tom was good about communicating with us, as we understood how many homes he was managing. He was very knowledgeable and kept us in the loop on the progress. We feel that once we closed, the communication slowed, and getting assistance was hard. Our fireplace was not working and we ended up just calling ourselves and got things taken care of. The construction was good, however it seemed sloppy. The home was filthy when we moved in, and we had bent screens, scratched glass, and uneven tiles in our guest bathroom. We’re still receiving past due notices from Spectrum regarding our cable, and have tried addressing this on numerous occasions. Aside from those few issues, we feel we had a good experience and are very happy to be a part of this beautiful community! Love seeing the progress on the clubhouse too. ... More

We are very happy with our new home. Quality workmanship and great floor plan . Our construction :manager has done an excellent job, following through after closing to address whatever issues might still need to be resolved. Our new home was worth the wait.

House completed well within the window that was promised.

Easy process from start to finish. I feel I got a quality build and I love my new home. Our Construction Manager Tom Johnson was responsive and thorough and I couldn’t have been happier.

Easy process to build the house, the building manager was very detailed.

The house was built to our expectations and our head of building is great! We have had a few issues with the house after we moved in. The outside faucets leaked, the electrical in the garage keeps blowing the gfi outlet and our roof leaks. So far the roofers have come out and sprayed water on the roof. It didn’t leak where they sprayed so they said there was nothing they could do and left. That is why the rating is not a 5 across the board.