Del Webb Reviews

The finishing touches and the products used are of high quality.

Great design & quality throughout! Darren made the sales process smooth & easy- escrow was professional. I did a home inspection prior to closing escrow- only minor items were pointed out in the report. From the start, Alejandro quickly addressed these items and all were resolved professionally! The clubhouse is brand new & beautiful- anyone I bring along for a visit is blown away and amazed! Lake Las Vegas area and the Del Webb community is my new home and I love it- no regrets!

The complete build estimate was very accurate. We moved in on our expected closing date to find everything functioning as it should and the house was very clean. We were very glad to see that the house stood the test of a major wind and rainstorm, with no issues. So far, great!

The Entire team here at Del Webb Fulshear have all been amazing from the minute we met. Steve guided us through the sales process, models, and the extra's that were available, and Kerry made us feel so welcomed every time we popped in the office. When we purchased the property and Renown model our contact was Alvaro. Al went above and beyond, gave 100% with keeping us posted with daily or weekly updates, made time for us to meet at our availability anytime we were in town. He worked with us to ensure that the project remained on time, and any repairs were attended to immediatly, we were very blessed to have such an amazing project manager. The design center had such beautiful designs and fixtures to choose from. Everyone on site is amazed at the kitchen choice's we made and Lauren at the design center was plesant and supportive of our choices. The experience was exciting and fun. Elena promply scheduled and coordinated issues after settlement. she personally came over the observe the quality of the repair, she is so plesent and easy to work with. The entire staff comminity here at Del Webb is apprecited by us, including Danielle and the ladies at the Village Center, We are enyoying our fun events there, and looking forward to going to the gym, pool, events and meeting our new retirement friends. Thanks, Gabe and Loretta F. ... More

Elaine, David, Sarah, Cashmere, and Traci are my dream team. From start to finish they were there guiding me through the home purchase/building process. Home buying isn’t new to me; I’ve purchased nearly 20 homes over the years. But this time was so different. These people worked the processes and made it appear seamless. The handoffs were smooth and timely. That’s not to say there wasn’t a snafu; because my situation created a big one. Never the less, these players worked together and behind the scenes to assist me. We were able to pivot to a very acceptable alternative. I was/am extremely satisfied and I hope Del Webb is too. Elaine was right there from the get go with options and guidance and expertise. David was just awesome guiding me through the process and building trust and confidence in Pulte construction. Then finally orienting me to my new home and providing updates; then stepping in to me to my “now” home. Sarah and Cashmere were always checking in and expediting paperwork with reminders. Traci was the best closer ever. It was actually very enjoyable AND educational. I will be building my dream home. And I want the Pulte dream team along: Elaine, David, Sarah, Cashmere , and Traci. These people are your most accomplished ambassadors. Value their experience and expertise. Pulte had streamlined processes and good people. From my perspective they have empowered these folks to make decisions and represent the customers needs. If you haven’t done so, you should go for the Baldrige award. Yes, they were that good! ... More

Our entire experience from start to finish was perfect. From the salesperson, Maria, making our initial buying experience a stress free experience and for our construction manager, Keenan, filling us in and getting us into our new home on time as promised. AWESOME EXPERIENCE!

From Contract to closing our home building experience was excellent. Mark was alway professional, knowledgeable, welcoming & his confidence in this neighborhood is evident. He had earlier sold a home to our son & daughter n law in the Del Web Trinity Falls neighborhood. That was a great testament to both Mark & Pulte. We put a lot of effort into preparing for the design center meetings. The experience with Michelle more than met our expectations. She was especially interested in understanding our style & what we wanted to achieve in decorating our home. She really got it & wasted no time in showing us choices that were spot on! Our next team member is Kristen. She is brilliant, truly brilliant. She knows her job from foundation through all the final details. She is a good communicator, which was important to us as we were in Arizona during all the construction. Kristen was so valuable to us & it was wonderful to be able to trust & have the confidence we soon knew we could have in her. We love our charming home & know Kristen saw to each & every detail being right for us. Thank you from our hearts Kristen. Recently Samantha came to check our trees, landscaping & sprinkler. She talked to us about our warranties and was professional, & detailed. We believe Pulte is a good company, built with teams like ours. We are so happy with our new home & the beautiful neighborhood surrounding us. Carolyne & Ralph ... More

We worked with very good people thru out the purchase of our new home. We had many questions involving the purchase and construction of the home. Everyone got back to us quickly with the answers. We love the house, solid construction, nicely finished.

Had a great homebuying experience with all the Pulte professionals: sales agent, Pulte Mortgage, field manager, PGP Title, and Post Closing warranty inquiries.

Definitely a very easy process to get from start to finish on my house.

From our initial exploratory visit, through our "Discovery Stay, sales/construction selections, design selections, the entire construction process and eventual close process we experienced professional, knowledgeable, patient, polite, helpful and friendly Pulte/Sun City employees. We hadn't bought a new home in 27 years so we really needed a lot of patience during the process! There were a few minor construction issues but they were resolved professionally, cheerfully and quickly. Jarrod our sales rep and Jerry,our construction manager were fantastic! We couldn't be happier with our location, lot, type of house and quality of the construction. ... More

Both are construction manager David and Customer Service Katlin were excellent in communicating with us and scheduling correction of minor construction issues (touch up paint, minor roof issues, cabinet details etc)

Alejandro our Construction Manager was a real pro! Provided timely communication, was very friendly and explained all aspects of the home. His attention to detail made us feel confident that our home was well built and we'll be unlikely to experience any problems. I'd happily build my next 3 homes with Alex. He's a credit to your company! We've heard horror stories from friends who built in other 55+ communities. Our build experience was EPIC!

Al, the construction manager was fantastic-kept us informed on all items and was very detail oriented on the construction. Steve, the sales representative was very knowledgeable on any item we asked of him.

On the recommendation of a friend, engaged a third party Home Inspector. That turned out to be good. I talked to a few others, who didn't do that, who had many complaints about imperfections. Pulte could improved their quality assurance. Still there is one issue with the garage door; while closing, the door goes back up, but second time it closes. couldn't find any obstructions. Warranty department says this is not a warranty issue. Found one broken electricity box behind the Lanai ceiling light; wires with caps left in the ceiling. Could cause an electrical spark. SHortage of skilled workers may be an issue in both cases ... More

The Field Manager, Zachary, was always quick to respond to my emails and to be helpful and fully explained and/or addressed questions or issues. He was very pleasant and knowledgeable when we'd meet (I'd come from another state, all scheduled appts. were solidly made and I always had confidence in booking my flights); I fully believed he would manage everything with 100% caring and attention to detail. He had also gone above and beyond in offering information to me about some things that DelWebb wouldn't have been able to do for me; that was an unexpected, pleasant surprise. My experience really was top notch! Thank you, Zachary! ... More

It was a truly great experience. Everyone was very professional and prompt with all of my numerous questions!

Craig did a great job of keeping me informed with weekly updates as construction progressed, including pictures. He was quick to respond to my questions and concerns.

Total experience was very pleasant from Sales, Design, Construction, Customer Service.

Quality throughout and a great support team.

We had the best home buying experience ever, from the reception from Liz at the front office, to Deandre in Sales and the awesome Tomas as our Construction Manager. It doesn't get better than this.

Excellent communication from sales representative, and main contractor. Design Center consultant very helpful and patient. A pleasant experience from start to finish.

Smooth easy process. Our option selection process went smoothly and the building schedule was pretty close to what we expected. Our construction manager Alexis swiftly took care of any issues before and after moving in.

Excellent experience from start to finish. Communication throughout the process was great. Highly recommended for a 55+ community.

Everything has been smooth and has surpassed expectations.