Del Webb Reviews

Customer care very responsive

The home building experience was really easy. The only thing we didn't like was that the premium Del Webb charged to make a change was cost prohibitive. Everyone we dealt with though was wonderful.

The best help we received was from Brenan our construction manager and especially Andrea our sales associate! She has been great! and always helpful! I would rate her continuing support as a A+++

Project manager was exceptional. Was living far away after purchase and was given a weekly update with pictures which made me feel like a part of the process.

We have had a honest and trustworthy experience from beginning to end.

Sales experience was great. I’ve worked with Pulte in my previous life as a realtor in California and one thing I have noticed is the quality of sub contractors in Indiana doesn’t match what I was use to in California.

John did a great job helping us select our lot and floor plan. He answered our questions quickly and made sure we had all our contact names and phone numbers. James our project manager was outstanding. He gave us weekly updates with photographs as well as any upcoming inspections. The finished product was just as we expected. Karen

Both Mike and Andrew have gone the extra mile in making sure our new home was as complete and comfortable as possible for us upon move in, and beyond move in- we appreciate their time and attention spent getting it right for us!

They do believe in the motto, “Service after the sale.”

Pulte/Del Webb people always very nice, very helpful and very responsive. The price we paid for our home is just the sign of the times….the Northern VA/DC /MD area is and always has been pricey when it comes to buying a home. We are enjoying our home.

Easy process, straight forward. We love our home.

So far my wife and l are enjoying our condominium. We have been happy with all the community events. The vehicles on the other side of Lyman street are a Real eye sore. They need to be relocated elsewhere.

The sales experience was great. Construction people were responsive to questions and issues during the process. And, any construction people we have dealt with have been helpful and nice. The quality of work and items that were acceptable for closing were not great. Poor workmanship on items why no one would think we’d notice. I have to ask….is the goal to turn over a quality home, or turn over a home auickly with major obvious items to be corrected with Warranty work. As I said, there is no issue with the people or the responsiveness. It just seems like if things were done correctly and with pride first, there would be no need for the post closing fixes. Seems like that would make customers happier and keep your recall costs down…..just saying. We are previous Pulte Del Webb buyers from Reno and had hoped the completed home experience would have been better…but, not. If you are really interested, I would be happy to discuss details with you for future improvements. We plan on totally enjoying our home and new location once all the issues are fixed. Thank you. ... More

Although there were some minor construction issues we had a great experience with Pulte. Customer service is wonderful. Would and have recommended Pulte homes to others.

Great construction mgr. warranty work a little slow

Transparency, Transparency, Transparency. DelWebb included us in every stage of the construction and wanted us to see the workmanship and materials used. They explained the hows, the whys and our construction manager David answered every question without hesitation or delay. I referred two family members to DelWebb and they purchased as well. Our salesman Bill is a tremendous asset to the company. Very knowledgeable and always willing to help.

We had an awesome construction/project supervisor. Our issues were dealt with in a timely manner. The construction went as planned. We are very happy with our new home.

From the very beginning (meeting my sales manager at the office) to meeting the construction foreman and the construction manager of my specific unit, everything went supremely well. I could not have asked for a better team. The mortgage experience with Pulte also went exceptionally smooth (other than the rate increase created by the late summer wave of inflation).

Good experience, people are wonderful

The professional, understanding, patient and beautiful work of all who work here here have been amazing- follow up also wonderful Thank you from me to you all! All of you made my entire move a happy experience.

Our experience going through Pulte was very satisfying. From the design team to the construction managing team to the sales team, everyone was a pleasure to work with. We are now enjoying our beautiful home. I would highly recommend Pulte build your dream retirement home.

My process from start to finish was excellent. My salesman Darren and construction manager Steve were fantastic to deal with. Both answered and handled all of my questions, and I must admit I asked many. The house is beautiful and very well done. I couldn't be happier. Thank You

Overall a very good experience - they keep you updated with construction progress and gave a very informed and detailed meeting on exactly how the building is constructed. Always available to answer questions and the pre buy walk through was very thorough.

Our overall experience in purchasing the home was very positive. We enjoy the community, our neighbors, and amenities at.the Prairie Clubhouse. In addition to learning about the DelWebb community it is important for potential buyers to know how the community fits into future city development.

Lead contractor very informative about all aspects of construction and answered all our questions. Excellent follow up and addressing our punch list items. Overall, very good experience.