Del Webb Reviews

The floor plan meets our needs, we got the customizations we wanted and the house was built on time and in great condition.

Most everyone that we worked with was excellent and very responsive. The process of selecting, designing, building and closing went very smoothly.

The project manager on our home as well as the salesperson were the most responsive, concerned, knowledgeable and courteous team we have every come across in building a new home (This is our 5th new construction home).

Excellent, responsive and very quick customer service. I was pleased all through the entire home build!!

Wonderful company to buy from --- great sales, service and design!

Quality build, impressed so far with their customer service as well. Issues immediately addressed.

Good experience, few problems.

The home is extremely well built, insulated and great insulating windows and patio doors.

We are happy with our Del Webb home and with the community My only two comments would be that they don't allow enough options for people willing to pay for them, and it would save them money to do so. They also wouldn't allow us to do some things until after closing that they later allowed people n our same village to do before closing, saving them a lot of hassle - and we are still trying to get it taken care of!

Realize that some of the responses have been slow due to Covid-19

This is the second Del Webb community that we have lived in and feel we will enjoy this one as much as the first.

Overall a very positive experience purchasing our new house in Dell Webb.

Brand new house while I thought there would be nothing to fix afterwards Pulte/Del Webb set our expectations well. The little things that needed to get fixed were all fixed promptly and expeditiously with attention to the COVID rules and keeping us and the folks doing the work safe. Profesional to a "T"

The folks we worked with from sales, design center and field managers were excellent. The only issue is with the landscaping. The sod is laid down poorly,..it’s not rolled, so the yard is uneven and lumpy. Also, the intersection at our street corner by our house Is not sodded at all, and has tall wild weeds growing. I can’t understand why, with all the Del Webb employees in the neighborhood, that this has not been taken care of.

The only issue we have currently is our laminate floors. Nevertheless, when we notified the warranty dept, they responded immediately for an appointment this week to discuss. Value is excellent especially given the size of the comes and fewer more "Up-grades" to hike the price. So many things are included in the basic price you have money left to "splurge" on a few of them! All of the people we have worked with since last September have my excellent rating for their trustworthiness from our salesperson to our field manager. Responsiveness to issues is a problem right now due to Covid-19 and workers are not allowed in your homes except for emergencies. We do have a few small ones which were on our "punch list" but didn't have time to get it taken care of before the shutdown. During the building process however, they were immediately responsive to any issues, questions or difficulties we had with any of the building issues. ... More

The sales team was helpful in offering alternatives in lot selections as well house upgrades. They were not afraid to provide insight on any questions we may have had. We had our house inspected prior to closing and nothing mechanical or structural was found. Cosmetically there were thing that we identified and are expecting to talk to the supervisor that takes care of after sale issues next week.

We moved to one of the Del Webb homes because we wanted to downsize. We sold our old home and with only about 30 days until we had to move out, we thought we would have to rent interim housing until we could close escrow on our Del Webb home. Betty in the Alma sales office assured me that we could close escrow in time to move straight to our new home. She was awesome along with all the other Del Webb people in the finance and escrow divisions. The escrow was seamless and quick. Betty and Gary, the construction superintendent, worked with me every step of the way to coordinate hookup of our utilities and delivery of our appliances. It was so helpful since I was trying to move out of my old home. We have been in our new home a little over a month and Betty and Gary continue to be available for any questions. We love the new house and the neighborhood. It's such a happy, beautiful place to live! ... More

We are very pleased with the entire process.

We were very pleased with the sales and design staff who were very attentive to our needs. I had submitted a review of our builder who met our expectations and beyond. Our only disappointment has been the lawn. We have had at least 20 bad squares and some low spots that retain the water when it rains and killing the grass. We are awaiting this to be addressed.

Take advantage of on site visits during the building process to see the development of your home!

We love our new home and are very pleased with the way it looks - inside and out. We will be glad to get all of the amenities open and begin to enjoy those as well.

We were impressed how we were kept updates throughout the building process. We purchased out of state and were not disappointed with the completed home. Truly was a “Celebration “!

The construction teams have been excellent and worked hard to assure all was done well. The community is well kept. I am very glad I bought here. The only negative experience was the buying process which was difficult because I couldn't get answers to my questions and I felt that I was begging to buy a house here.

Front door issues.

Project Manager Carl was extremely helpful, responsive and professional during the entire building process.