Del Webb Reviews

I had a very good experience with the purchase of my home at Del Webb. What made it exceptional, was my project manager who oversaw the whole process from beginning to end and beyond! Thank you, Bobby for all you have done!

Construction manager was professional and responsive.

Obviously, building a new house can be a complex undertaking, with a lot of different people providing work through the process. It really can never be a perfect completion the first time. We are all human and there are mistakes that happen or quality issues that need addressed. I've always believed you can tell a real companies worth on how they react to fixing problems that are perceived issues. I can tell you this, Pulte has excelled in correcting any such issues with professionalism, timeliness and real concern on making it all perfect. Jeff H, Scott Y and Jake H thank you for making this whole process easier and instilling the confidence we made the right choice in selecting Pulte as our home builder. ... More

Everything went very well. Construction manager has not followed through on one thing. Still waiting to see if he does Chelsea are. warranty supervisor is awesome. We’ve had some issues and she has gotten them taken care of very promptly and always calls back to make sure everything was charged satisfaction.

Thanks to the knowledge, experience & partnership of my sales agent - Janet & my incredible builder - Glenn my new home is amazing & will be enjoyed for many years to come!

All the people we have worked with have been helpful and responsive. We love the home, the layout, and the location. Coming from out of state and having had several custom homes built over the last 30 years, some of the building processes are strange and seem cheap. Especially in comparison to the rest of the home and the price….ie, the baseboards are 1/2 the size they should be because they are put in before the flooring. We’ve never seen this and it looks very cheap…especially next to the upgraded flooring and the lovely, 8’ interior doors. Also the bathrooms are very basic, which is disappointing and all the granite seems outdated…it’s similar to granite we had in a home built in 2012. We’ve replaced the baseboards and over time we’ll upgrade the bathrooms and granite. Understanding this is a spec home, it’s still strange the areas that were upgraded and the ones that were not. Again, overall we are happy with the home itself and especially with the buying process and the people we’ve worked with. Thank you! ... More

The sales agreement is absolutely terrible--ridiculously one-sided. We initially decided against Del Webb because of the Agreement. But after finally deciding to go forward based on what we learned from a few residents, and the buying and building experience was absolutely first rate. These people do what they say they're going to do, faster than they say they're going to do it, at the agreed to cost. They have strict boundaries regarding options and upgrades, but as long as you stay within those boundaries, everyone is very easy to work with and not entirely inflexible. We've build several custom-build homes, and this is our first experience with a production builder. I was ready for us to be disappointed, especially with responses t post-close warranty issues. But we have no complaints whatsoever, and I'd feel comfortable recommending De Webb Nexton to anyone. ... More

We are enjoying our new home.

Everyone did a great job. Some details need to be corrected.

Better than expected in regards to timeliness, quality, and responsiveness

I did but my home from Germany and everything worked out fine. Love this house.

Our home is well built and the builder stayed on and ahead of schedules to finish our home. We are pleased with it. Only “quam” I have with the buying experience is the “nickel and diming” when picking out options. For example, Shouldn’t need to pay extra for having a light in a room, especially for the price we pay for these homes.

Todd and Maureen were excellent at their jobs and efforts to tie up the sale and choosing the finishing touches of our new home

Clint always responded in a timely manner.

Fantastic home buying experience and the white glove service is topnotch!

Pulte made the entire process seamless. Used their mortgage co and title co and as advertised they coordinated behind the scenes. Overall pleased with build quality and responsiveness to questions throughout building process. Weekly progress updates were also quite welcome.

Our builder James was great.

Quality built home with many great conveniences. Construction manager made certain that all issues were properly resolved.

Great experience! My salesperson John is amazing

The whole process of designing and decision making process down to the grout.

Overhead porch light dropped down with wires showing; Garage door frame not flush against door area; bathtub takes hours to drain; only very hot water from shower - no cold or warm: only cool and warm water from other shower. The first two items were promptly fixed after reported; bathroom items not responded to had to report again. They should be fixed soon. No timeline given yet.

Del Webb functioned like a well-oiled machine. While the closing was very easy... let's just say they needed a little more oil in that functional area. They did not get closing numbers to us in a timely manner as promised.

The transaction from day of offer to the day of closing was very smooth. It was convenient to work with Pulte mortgage and Pulte recommended Insurance Co. I felt like there was always a person leading the team and helping me every step of the way to make the closing happen with no problems.

My experience with Del Webb Stone Creek was very good. Rob, my construction manager was very good. He kept me informed during the building process by taking frequent pictures and sending e-mails. He always answered my phone calls in a timely manner. I am very pleased with my new home.

Very attentive and cooperative. Had a great experience.