Del Webb Reviews

It was a pleasure to work with our construction coordinator. He did an outstanding job keeping us informed as well as making we understood the construction process.

Pulte's team is helpful, responsive, collaborative... The vendors that they have on site are hit or miss. You sometimes get a great team who are experienced and thorough, and other times you get workers who miss the mark. The vendors' quality control is hit or miss, they aren't always concerned with excellence, but rather, get the job done. Regardless, Pulte's team hears your concerns and does all they can to make you happy in the end. I feel that the Pulte team addresses issues that you bring to their attention and pulls in the vendors to ensure that you get a quality home in the end. The building process was stressful. Hire your own independent inspector and make sure that you inspect pre-dry wall and pre-closing. Have an independent realtor who is familiar with new home construction. We learned so much through our realtor and felt as though she protected our best interests by helping us to be informed buyers. We couldn't have done it without the help of Jay from 2020 Inspection and our realtor, Heather from Corcoran Connect. They are superstars in their field. ... More

Purchasing our new home was a very smooth process. From the picking of materials to the construction phase, to the closing.

I backed out of a home, build and switched to a spec home that needed to close on with an attend a timeframe. The team did incredible job finishing up the house as quickly as possible to meet my deadline. I purchased the only home available to meet my immediate needs. I do not have a full experience to share about the building process and sales process.

Everyone involved in the entire process of buying the home were very helpful

Great response time, love the neighborhood

The Ocala area offers excellent value. Del Webb offers abundant amenities. Pulte builds a quality home. We have had some issues with warrantee responsiveness as the subs are maxed out with new construction that repairs get the back burner.

Pulte customer service is 110%!!! Pulte sub contractors and quality of workmanship is 75%. I feel like they hire the cheapest subcontractors which include people who have zero experience and no supervision so therefore some things are built extremely well and others are not. Have already had issues with our AC, hot water and major issues with landscape company that pulte hired. Overall I like the home itself and amazing customer service thru the buying process but Pultes above average reputation is no where near what it was 30 years ago. I'm disappointed by that because I went with a "name brand" builder and paid $100k more for a Pulte home over other cheaper options in the same area. ... More

My wife and I really enjoyed buying our vacation home in Del Webb Nexton. We had a great team who took really good care of us and helped us have a great overall experience. I would highly recommend the builder and this wonderful community.

Please with all members of the staff, very professional and polite, very responsive to our needs

Excellent overall experience with sales office and construction supervisor.

Everything was done with professionalism and understanding. All questions or concerns were handled in a timely manner. Always kept in the loop as the process proceeded.

The process was quick and easy, we were informed on the status of the build during the entire process. I would buy again, no regrets.

The quality of a Pulte home is higher than other Florida homebuilders. Even though my home wasn't "perfect" on move-in, the quick responsiveness of both my construction manager, Ben, and the warranty representative, Jodi, has been amazing. I'm loving it here at Del Webb!

Austin was absolutely the best construction manager! We were very impressed with his skills, attention to detail and responsiveness to our questions. He made the home building process feel safe and secure. We are really loving our new home!!!

Easy process from selecting options to closing. Satisfied so far with build quality.

First rate company, quality and service has been excellent.

Good experience! Keenan was great.

Our sales associate Nate was really easy to work with "long distance" and helped us in many areas that were not his department... Ryan, our construction superintendent was so easy to work with, informing us, sending us information and pictures to keep us apprised and on schedule!

Our experience was very good. Closing process was explained very well and completed with no issues. Project Superintendent deserves an 11 on a scale of 10 as highest score.

Buying a home is never an easy thing. But the whole team here at Dell Webb has made it a little easier. Granted it’s not a custom home and many of the things I want will be added or changed over the years, and we always feel we overpaid for things, but in the end, Dell Webb has come through and delivered as promised and I’m in a wonderful home with a great support team that I know will be there for me over the coming years. I love the location and the sun city lifestyle and Dell Webb made that happen. Thanks Dell Webb..

The home is great. Construction representatives were really responsive to our requests. We love the area. I would give everything 5 stars except Pulte Mortgage made the closing extremely stressful - they left everything to the last minute and did not communicate their requirements clearly which lead to massive confusion.

Both Elaine (sales) and David (the construction manager of our home) were excellent - knowledgeable, responsive, respectful of our concerns, and both followed up with us to ensure we were happy with the information provided or issue resolved. In hind site I wish we had asked questions about grading, elevation, water flows, and when the home was actually built - the answers may have influenced which home we actually bought, not whether or not we bought.

The sales staff and construction manager were extremely responsive and kept us informed during the entire process. You should know that once you sign the papers is is impossible to make changes (i.e. no ECOs). Workmanship was good, but we caught a few glitches that were immediately addressed by our construction manager. Overall, the process and the resulting house was great.

Door bell has never worked. Door to bathroom doesn’t close. They were supposed to come yesterday to fix it but didn’t show