Del Webb Reviews

Buying process wss ok Definitely a lack of communication from the sales team once we signed and verbal commitments that were made were not honored. Workmanship is terrible. Wrong way (left v right) deadbolts on doors Same on toilet paper dispensers. Paint is peeling and/or is not fully covering the painted areas. Shower handle installed incorrectly. Damage to several of the door jambs on the inside of house that were not repaired or repainted. Chips in countertops. Many other issues to list. Very disappointed in the quality of workmanship and attention to detail.

Our experience with Del Webb from the sales center to the closing was seamless. We enjoyed working with Nikki & Garrett, both were very knowledgeable & professional.

Overall, we were pleased with the experience. The local team was great and provided strong support throughout the process. However, we did have concerns regarding the Pulte financing options and do not feel we were treated fairly in that area. As a result, we chose to secure financing externally. While the overall process was positive, there were still items identified during the final walk-through that were not fully completed by the time of closing. Addressing these items prior to closing would have improved the experience.

We are extremely happy with our buy from Del Web

We are not that happy with moving here. We haven't had that many problems but one neighbor has had a few problems and the other neighbor has had several. We have another problem that I'll correct myself or hire someone. One neighbor is thinking of moving and I heard that one neighbor is going to move. If I wasn't so old (over 81) I would consider moving.

What an extraordinary home buying experience! I discovered the Del Webb development two years before I found my perfect home, and was able to purchase. From my first visit drive through the area I was struck with the beauty of the homes, as well as the amount of well kept green space. The day I purchased was quite unique. Having looked daily at available homes, as well as the availability of building a house, I saw a house and lot on the Del Webb website. I literally couldn’t wait until the open house the next morning. Within minutes I knew this was the perfect house for me. in less than two hours, I was in the sales office putting down earnest money. From that point on the process with Pulte was seamless. The sales team and mortgage company facilitated a quick closing to accommodate the schedule of the buyers of my current home. The construction supervisor could not have been more helpful steering me through the process of buying a new build. I could not be happier all aspects of applying my dream home! ... More

I love my home, but with new construction right next to me my grass has been killed, my new refrigerator has not worked properly since day 1. I have several paint and other spots on my flooring. I couldn't register my appliances correctly because of incorrect paperwork left in the home. Issues pointed out on walk through were not all corrected and for the price of the home, everything should have been perfect.

My only real complaint is that the irrigation system was broken and running non stop for several days. I contacted the company who Del Webb subcontracted to install the irrigation system and they never returned my calls or emails. This went on for weeks. I ended up having to get a family member to fix the valve so it would stop running 24/7. My water bill was very very high. I would recommend Del Webb stop working with Performance Irrigation as they are completely useless once you close on your house. Everything else was good.

Everything from start to finish has been easy and amazing. I am very happy with my purchase with the entire team. Outstanding customer service. Outstanding product environment.

Pleased with experience overall. Pulte runs a very well integrated and assertive marketing machine. They pushed Pulte Mortgage aggressively. I ended up going with them due to most competitive rate, but there were aspects about working with them that were difficult. False sense of urgency for certain documents and info pre-closing, etc. Pulte also uses approved vendors such as window treatment companies etc who were overzealous in soliciting business. Home build process went very well. Construction was well managed and completion was prompt. All inspection issues were addressed well and promptly. Construction quality seems good. Price of home is quite high per square foot, but in Del Webb 55+ you are buying lifestyle vs just a home. There should be more opportunities for modifications and adjustments such as single sink with vanity desk, heated garage, heated tile floors, upgraded closet and pantry shelving. Sales agent at DW Kimblewick was very responsive, friendly, helpful. So was person at design center. ... More

From the moment I met my sales agent, Carolyn I was impressed by the knowledge and professionalism displayed in the sales process. Carolyn was caring and responsive. It only took a few hours to make up my mind that this community was for me. To top things off, Jason introduced me to my home with attention to detail. Jason is dedicated to making sure I am completely satisfied with my new home. He is an asset to the company. I could not be happier with my choice to live in my second California Del Webb home.

I’ve been here almost 2 months and I don’t have a driveway or landscaping. I don’t feel safe walking on the stones,

Ensure you understand what’s displayed is not reality. Paid a lot to get the outdoor kitchen on display. What I gat was not even close.

The supervisor (Cody), of our house building, was absolutely the best. Very attentive, got stuff done and house was finished 2 weeks early. No complaints on praise. Cody was on top of everything.

Great experience buying in del web

Been 2 months since we moved in. Buying experience has been excellent. Still some small issues to be addressed.

I felt like I had to find all the mistakes, flaws and problems instead of just trying to enjoy the experience of buying a new home. Even when I did the walk through I had to tape so many items that I couldn’t focus on what was being explained regarding my new home. Even as I write this items have not been completed.

While I really like my community, Pulte has not been a good steward in the entire process. The Pulte mortgage company was extremely misleading and insulting. The home buying process is a bit deceptive and they reel you in with lots of incentives which end up costing you more. My best advice is DO NOT CLOSE on your house until you really are sure everything is perfect because Pulte will deny any responsibility after you close. It will always be “not our problem!” I would not ever buy from Pulte again.

We are so happy in this community. The buying process was easy and straightforward and any issues we had were resolved quickly. Love our new home and friendly neighborhood.

Everyone is so helpful. Quick to respond to needs.

Totally pleased with the community. It is everything we had hoped it would be. Excellent value for the money. For an active 55 plus person, there is no better community with all of the planned amenities.

The entire experience from start to finish was easy and professional. Pulte was accomodating to us when we wanted certain adjustments to our plan that weren't normally allowed. Justin, our construction manager was awesome. Always available, always responsive. I have heard horror stories about Pulte houses and mistakes and problems so was prepared for the worst. There wasn't one thing wrong with our home.

Check over the home very carefully. Some mistakes are made in construction, no matter how hard people try to avoid them.

The base price of the home is far lower than your final price is going to be because of so many options available with better quality finishes that you will select to improve the quality of the unit you are buying. In addition to the options, there are more fees to pay for land or floor choice if a condo. You will also pay for garage space if it's a condo that add significantly to the cost. You may pay 30% or more of the base price.

I should start by saying that as business owners, we have bought and sold 18 houses over 50 years in multiple states. this is our 2nd Del Webb. The entire experience has been excellent. Even though there are a couple of maintenance issues that need addressing, Frank Brown, our warranty contact, is on top of everything and has gone above and beyond what would be expected of a warranty contact, to help us in getting to 100%. Possibly the best new home-buying experience and definitely the best new home warranty experience we have had, and this would include both full custom builders and major builders. I recommend and feel confidence one can buy/build here with confidence. Steve in New Braunfels, Tx. April 2026 ... More