Del Webb Reviews

The project construction manager and the sales representative, Spencer and Meshia were great! They kept us informed and were very responsive when we had a question or concern..

Professional, quick responses to our needs and questions. Helpful with the step by step process. The floor plans are well designed and options to upgrade are the best. We looked at all the completion and DelWebb/Pulte is the best!

Everything was great. Del Webb has been a great company to work with so far.Thank you for a beautiful home.

The process to decide to build with Del web/Pulte was a pleasant experience.

It’s a house built by humans. Problems and issues always come up; stay on top of your project and have good conversations with your field manager and the final house will be beautiful. We are happy with the house, location and nothing beats the amenities.

Every one knowledgeable and responsive. Home delivered on time. Home buying process very smooth, which was great since we were moving 500 miles.

We love our new home and the life style at Sun City Hilton. So appreciated the care given to us during the important process of building our forever home by our construction manager, Lance. We highly recommend this to anyone we know interested in a similar retirement experience. Looking forward to enjoying these years with our new friends in this beautiful environment.

I had good experiences with my sales associate, and also the Pulte Project Manager.

Our experience started off great with Tanya, our sales person. She helped us get the lot we wanted and kept us informed throughout the building process. We loved the weekly updates with pictures that she sent. Our Project Manager, Dexter was awesome! He responded quickly to any calls and remedied issues immediately. In fact, due to his oversight, there weren’t many issues at all.

Even though we lived out of state, we were kept informed on the progress of our home and the anticipated completion date. Our questions for Colleen and Jim were answered promptly. The process went smoothly from beginning to end.

Our sales agent, was wonderful explained everything to us made the pie experience great

Sometimes we wondered if we were crazy building a new home the same year we were retiring? Were we too old for this kind of project? The answer is NO because we had a great team of people who walked us through each step. Our salesperson was very clear about everything. A scary part for us was deciding on all the interior choices that had to be made. The designer actually made that process easy and fun and it took only a few hours. We were surprised that it all happened smoothly and all we had to do was give our input and sit back and wait!

This is a beautiful new community. The builder did a great job on our home. We had lots of options to choose from to make it our own. The job was done in a timely manner & we are now settled in and ready to meet new friends and enjoy this special community

Be prepared to wait longer than anticipated for the construction to be completed. But the long wait pays off, once settled in a well constructed building with good materials. Only two suggestions for the design of the “Mystic”! 1) The door swinging open to the separate water closet in the master bathroom takes up all the limited space in that room, leaving no wall left for placing a simple cabinet! Instead a pocket door would help opening up the room. 2) Add 2 (3) feet depth to the MBR closet (extending towards the garage). Although we cherish the 3 car garage, I believe there is still plenty of room left to fit 3 cars in the remaining area. ... More

David was great but after living here for a while you see a lot of poor work

Issues are not easy to solve as the construction manager doesn’t transmit issues not solved to customer service After closing customer service is polite but not work in a timely manner But the house is great and perfect for our needs

Like our new home. Some finishes are requiring more attention

We love the house. BUT, I think Pulte cheaps out on some things such as paying separately for cabinet hardware, painting the garage, 2nd coach light on garage, etc. Just add a couple thousand dollars to the price. This is the third house we’ve built and never experienced this. It leaves a bad taste.

Our experience with this process was smooth and efficient. The build finished sooner than expected. There have been minor finish items that need attention. Though I'm confident these items will be resolved, it's taking longer than expected. Overall, the quality is excellent, but attention to some of the details is missing. I would absolutely and have recommended Pulte homes to family and friends.

The builder, Pulte has a great customer communication system in place. The project manager was very prompt and informative on the process of building my home. Everything was done as expected and on time. The community amenities are just now being built and I believe that they will be fantastic and will be beautiful when all the landscaping and walking paths and ponds are finished. Good time to get your home in this community.

Customer care very responsive

We have had a honest and trustworthy experience from beginning to end.

Sales experience was great. I’ve worked with Pulte in my previous life as a realtor in California and one thing I have noticed is the quality of sub contractors in Indiana doesn’t match what I was use to in California.

John did a great job helping us select our lot and floor plan. He answered our questions quickly and made sure we had all our contact names and phone numbers. James our project manager was outstanding. He gave us weekly updates with photographs as well as any upcoming inspections. The finished product was just as we expected. Karen

They do believe in the motto, “Service after the sale.”