Del Webb Reviews

It is a 55+ community. The lot looked flat but we ended up with a lot of steps in both entrances to the front of the house. I feel like should be avoided in a 55+ community.

great feedback while been built lack of response to warranty issues

The project mgr was very helpful and knowledgeable

We were pleased to receive weekly updates from our Salesperson, Ken and our Building Supervisor, Andrew while our home was being built. (We were out of state.) The staff at the Title Company and the Design Center were great, providing us with all necessary documents and updates. Mortgage Company also made long-distance qualifying as easy as possible, although scanning documents was sometimes challenging.

The Del Webb team was wonderful from beginning to end with always keeping me updated with information on each stage while my home was being built, which gave me confidence that I would close on schedule.

First of all, Del Webb is the Community. Pulte is the builder. Our experience with the Del Webb sales office was great, our rep was Bruce. Very nice guy and super helpful through the buying process as well as follow up visits. As far as the home, I am very happy with the way the house turned out. Covid-19 affected the length of construction time but in the end, the home was completed a day early. We had two construction superintendents, one for the early construction and one for the later through completion. Both were great to work with. This was my third new construction and it went great. Attention to detail through out the house was followed all along so at the final walk through, there was very little to have corrected. The only part of the process that could have been better was at the Design Center where one picks out everything. We felt rushed and the center itself could have been better. As an example, the table where one lays out everything, like tile, carpet, flooring ect was on a table top of granite that had multiple colors and made it difficult to really visualize how things would look. The table top was very distracting ... More

As my husband and I cannot be at our new house yet, the builder has been more than willing to work with my mother (who lives in the area) to see all of the flaws and concerns we have. The two of them will be working together to make sure all problem areas are corrected.

Very responsive during building process, not as responsive from customer service after move in for needed repairs.

Tanya was great to work with. Her expertise and always available attitude made my experience so much better. She was exceptional about keeping me updated and was available when I had any question or concerns (even on her days off).

A more thorough walk thru about 1 or 2 weeks after move in to address questions the new owners will have about their new home.

Our construction manager is what saved Pulte’s reputation with us. I still have one wall I want redone. No one knows why it was done this way!!!

The landscaping of so many trees and blooming flowers makes me feel like I live in an enchanted forest.

When we did the walk-through with Field Manager Steve J...we had a very good experience. Issues were dealt with quickly and efficiently.

This is the 4th home I've built over the years and probably the best process of them all. I was kept updated on any issues that came up and my questions were answered promptly. Workmanship above average.

Excellent service but response to issues in the new home slow

Very informative in walking you through the buying process and explaining how the community functions.

The staff - so easy to work with - from the initial call right through to closing my and after : Lisa wink- Tom Strausbaugh - the design crew and title company

We were very impressed with the whole experience!

Communication,And willingness Of sales agent and construction superintendent to resolve issues In a timely manner. The building process was efficient and timely. However the closing was a nightmare

Buying a new home from Pulte/Del Webb is smooth, the construction process is good and the people all round are responsive. We just wish we we told more up front what to expect as the building process unfolded.

We had a great purchasing experience with Kristin and building experience with our construction manager NIck. Both are an asset to your company.

So far all has gone well, responsive to fix something fast ie. a leak after a major rain storm. I bought my house basically via phone which was a new experience and there's a couple of things I might have changed if I had been seeing the actual houses but I'm still loving my house.

Exceptional workmanship that exemplifies quality. Service issues get resolved promptly. The sales personnel, Melanie and Connie, are extremely helpful and are pleasant to work with. Thank you for employing these true professionals.

Steve in Sales was great to work with, very knowledgeable. You really need to consider the overall cost of what to add in upfront versus doing it later. Moving into a new home has enough worries with just moving, downsizing, gleaning out stuff you should have gotten rid of before. Things happen fast in construction and its exciting to watch it go up. We like our field manager too, Dale. We love the warranties we have, just makes us feel that once you move in, you are not forgotten. Makes me think Pulte stands behind their work. Swam in the pool for the first time last night, it was so nicccccceeeeee. ... More

They want everyone to be happy