Del Webb Reviews

Good quality and workmanship. Staff were very attentive to our needs and questions. Not quite as much flexibility in construction and design as I would have liked to see. All in all it was a very positive experience, in a great community and so far, the home seems very well built.

Our new home was beautifully and sturdily built in spite of the chaos in the labor and materials markets. The people of Del Webb Stone Creek were always forthright, respectful, cheerfully reassuring, and as it turns out--completely trustworthy. That was important to us because we were unable to supervise or even visit our project the entire time it was being built.

Pulte homes are a good value for the money you spend. Sales, Construction Management and Warranty Management very responsive. This is my third Pulte/Centex home my first in a Del Webb community .Highly recommend.

Justin and John provided guidance thru the whole process. Whenever we had a question, needed additional information, or needed an issue resolved, they were always there to help. Del Webb is very lucky to have these two assets.

Our building manager “T J Hugel” was excellent.

Any new home will have things that need fixing or redoing altogether, but you can be reassured that the Del Webb group will get the house fixed to your satisfaction. Our project manager, Carlos, was able to get us in our house several days ahead of schedule which saved us from storing furniture and staying in a hotel. We have been very pleased with the results of fixing minor problems and making sure we love our home.

Great people and service throughout the building of my new home in Sun City, Texas. I gave mostly 5 ratings, but did give a 4 rating in 3 categories and here’s why: QUALITY OF WORKMANSHIP AND MATERIALS: - supply chain issues delayed completion of my house by almost 6 months. This was NOT Pulte’s fault but was very frustrating. -so many different people were in and out, working on the different aspects of my home. I did periodic checkups throughout the building and several times the issue had to be re-done again, sometimes more than once. However, my Field Manager, Edward Huncherick, was on top of it EVERY SINGLE time I called him. He and my Sales Rep, Jim Lanier, deserve ALL the credit for how much I am loving enjoying my new home. VALUE FOR YHE PRICE PAID -Again, I gave a 4 instead of a 5, and again, I do not hold Pulte responsible. I just think the entire realty market is out-of-control and houses are overpriced. VALUE FOR THE PRICE PAID: -This goes along with the comment directly above. I know if I were to walk into the sales office today and contracted the EXACT same house, land plot and options/ upgrades, it would cost me approximately $90000 more, so that looks like EXCELLENT VALUE. However, because of that out-of-control market I mentioned, hopefully that value will hold and maybe increase more, but there’s no way of knowing unless I sell. Regardless of my lower ratings in the three categories, I LOVE my new house and the 55+ community lifestyle and amenities. Probably one of the smartest moves I’ve ever made!!! I recommend Sun City very strongly!!! ... More

We are extremely satisfied with our new townhome.

Our general super was excellent and very responsive. The warranty team is the best I have ever experienced...and I have bought many builder homes over the years! The whole team holds vendors and subs feet to the fire until the punch list is complete!

Overall a very positive experience beginning with the sales team to the builder. Some minor details that have to be addressed are handled promptly by the service team. Love our new home and the community!

My husband and I had a brand new experience with building a new house. Jenna made the process for us seamless. She was always there with a smile and was prompt in answering all of our questions. Pulte has been amazing. Garrett and Harrison are so professional and attentive to the issues we had and have. We have never dealt with builders who truly care about the homeowners. We love living here. Thank you for everything.

We love our new home and the community is fantastic! Our construction manager James was very professional and kept up aware of all details along the way!

As expected in every respect.

Overall it was a very good experience. Loved that our sales consultant sent us weekly pictures of the building progress. The amenity center is taking much longer than originally thought but will no doubt be of the highest quality. Our construction managers were knowledgeable and fairly accessible to address our questions and concerns. The build quality process is thorough and very effective.

Our construction manager Foster FaceTimed us weekly during the construction process which gave us peace of mind building a home long distance.

Although we are pleased with our new home some of the comments expressed by other buyers with regards to the builder not following mandatory codes and specifically with regards to studs, Joist and rafters give me pause to confidence in structural integrity as we did not hire a licensed inspector during our walk through phases and final inspection. When I asked our superintendent if a licensed inspector was used during Pulte’s quality assurance inspection he stated no that they use their in-house capability. I am not saying that I do not have confidence in my home’s safety I am saying that the over quality of the structure gives me pause. I did not take exception to various paint spots on the vinyl flooring as Jacob took care of them and other minor nit noy items. I love my view and landscaping and overall layout of the home, the amenities incorporated in the community and location. ... More

James was the salesman who managed the sale and oversaw the building process James was the contractor, and is the one we had the most contact during the process. Both men were responsive throughout the process, and always answered my questions. There still a few issues from the 30 day review period that have yet to be fixed, but other than that it was been a high quality experience.

Good quality build materials, finished quicker than expected, consciousness sales staff

Everything was great. Paint job is a little sloppy put we are in process of rectifying these issues. Holly and Jake went out of their way to keep us informed every step of the way.

Long but worth the wait in closing. Builder had numerous hurdles to finishing the build. There are still several minor issues which did not delay move in and are being addressed. We love our new home.

We purchased a move in ready condominium. We were very happy with the finishes chosen by the Pulte staff, workmanship seems very good. We like the Del Webb lifestyle, and have already met some great neighbors. So far, so good.

Clay was a great property manager to work with. He has been responsive, pleasant, and professional.

5 stars up to getting problems taken care promptly. We have a few issues and it’s being addressed but very slowly and a lot of passing the buck as they say. Overall extremely happy with the house and price just wish after the sale problems were addressed quicker

We had looked at a number of builders and found that the floor plan designs by Pulte just made more sense. They are very open and comfortable. Great for entertaining and living in. Just be prepared for the options, there are many and I wish we had given some of them more consideration.

We recently purchased a villa in the Del Webb community of Grande Dunes. It was a great experience; so glad our realtor took us there. We love everything about our new home and community.