Del Webb Reviews

Sales agent Kirsten worked hard to get us the home we wanted. Construction Mgr Chris was great- responsive, timely and personable. Office Mgr Liz was very helpful and friendly.

Dana helped me all through the purchase process. She continued to follow up on all my questions. An asset to Pulte!

Buying was a good experience. Pulte mortgage was just ok. Love love the house. Response to 30 day punch list is excellent. Great people work fir Del Webb.

The superintendant, project manager (whatever the term) - CHRIS was communicative and responsive before and after close.

Our sales consultant was very responsive to questions in a timely fashion through out the entire building process. We were given the opportunity to a pre-drywall onsite walk through with one of the construction managers and spent several hours on site. Final walk through prior to closing was also an exceptional experience with one of the construction managers and all outstanding issues were resolved in a timely fashion as materials became available and to our full satisfaction.

My builder John was very professional and helpful. He answered all my questions and was good to take the time to explain everything

Yes we did to close friend

The builder papers everything which can be overwhelming but at the end of the day that is actually a good thing as it supports the purchase and gives you confidence that Pulte stands behind what they build and what your rights are etc. in terms of 1 year bumper to bumper warranty, structural warranty, etc. Is everything perfect, no of course not but overall very pleased with the process and professionalism exhibited across the board.

Great location and floor plans

All the staff ae responsive and transparent. Great experience.

Very Nice and we need additional golf holes

From the office people to our construction team, everyone was professional, friendly, and a pleasure to work with! Special shout out to Josh and Zach!!!

Overall we have been very pleased with our new home. Like all new construction, there have been a few issues - mostly minor- that have been or are in the process of being addressed. Del Webb has done a good job in managing the supply chain and covid related personnel issues which have tested all of us in these difficult times.

Pros: Trustworthy- they followed through on their word with several (minor) issues. Major, most important aspects of the home were done very well. Lots of extra touches and features beyond what I would have expected. Very helpful in explaining every step in the building process. Continually kept me updated. Cons: Paint quality is awful. Very unprofessional appliance sub-contractor. After a month in the home, still do not have the oven I paid for. Builder is doing their best to work it out.

Matt our superintendent and Hannah our sales representative were excellent. Very easy process to home ownership

There were really no surprises through the entire process. The pricing estimated through each step stayed consistent with the actual cost.

Our Builder / Project Manager kept us informed through the entire process. Harrison always made himself available and followed up with answers to our questions.

Very good communication. Time of completion was accurate.

No problems to report here

The Del Webb team made building a home easy. We worked with Kit, our Sales Rep, who helped us understand the different models, available upgrades, lots and the overall build process. He spent quite a bit of time with us to make sure we felt comfortable with the community, our selections and the overall process. Once we purchased, Kit helped us document all of our upgrades so we were prepared to meet with Kristen, our design specialist. Kristen listened closely to what we were looking for in our new home. She asked good questions and made great suggestions when it came to colors, materials and functionality. The end result was a cohesive, beautifully designed and functional home. We loved having our own personal designer who was focused on our lifestyle. Once all of our upgrades were selected, we started the build process. Our build process took longer than anyone expected. Due to Covid, supply chain issues and staffing issues, it took just over 10 months from purchase to closing. Our first field manager kept us informed and sent regular updates. We were at the house every day and we’re able to catch any errors or concerns early. We were assigned a second field manager, Jake, part way through the build. Jake was amazing! He stayed on top of all the subs, knew all of our upgrades and worked through a detailed project plan to try and keep things moving. It was a tough year for builders because of COVID but we knew that Jake was doing everything in his power to get our home completed. Jake was a great partner throughout the build. He took time to answer questions and paid attention to all the small details. We knew we would have a high quality home because of him. We did hire an independent inspector and Jake made the recommended fixes. We expected some pushback but didn’t get any. They treated our inspector like a partner to make sure we were getting a quality home. We used Pulte Mortgage for our loan. They made the process easy. Luis and Max walked us through the process, gathered all the information and made the closing easy. We’ve been in our home for a month now and have brought a few warranty items to Amanda, our warranty rep. It’s been small things like a scratched window and the wrong toilet bowl handle. Amanda is quickly getting them resolved. My one suggestion is to make sure you’re checking on your home during the build. You will know it best and it’s easier to get things corrected if they’re caught early. It was a long process but the Del Webb team made it easy. We would definitely recommend building with them! ... More

Salesman was awesome. Enjoyed the experience. Very helpful. Always available to address my questions. Once I closed and moved in, I have found only a few issues in the build related to quality of installations. However, I am working with PulteDelWebb warranty manager to quickly get these issues resolved.

The sales, design, and construction staff all work hard to meet the client's needs. They want to deliver a top quality product.

Ronda, Tony and Kevin (sales, construction, post construction management) were fabulous at communicating and calming during many Covid related delays and even after our moving in. They are a priceless team. If we have any issues with the final product, they would be that some of the finishes are less than expected. But, on the whole, the house is beautiful and the community seems to be very welcoming.

We are happy with our new home. The purchasing process was about as smooth as it could be. Uploading information was simple, and when I ran into problems, Jen jumped in to help out.

Solid home on a beautiful site