Del Webb Reviews

Our Builder / Project Manager kept us informed through the entire process. Harrison always made himself available and followed up with answers to our questions.

Very good communication. Time of completion was accurate.

No problems to report here

The Del Webb team made building a home easy. We worked with Kit, our Sales Rep, who helped us understand the different models, available upgrades, lots and the overall build process. He spent quite a bit of time with us to make sure we felt comfortable with the community, our selections and the overall process. Once we purchased, Kit helped us document all of our upgrades so we were prepared to meet with Kristen, our design specialist. Kristen listened closely to what we were looking for in our new home. She asked good questions and made great suggestions when it came to colors, materials and functionality. The end result was a cohesive, beautifully designed and functional home. We loved having our own personal designer who was focused on our lifestyle. Once all of our upgrades were selected, we started the build process. Our build process took longer than anyone expected. Due to Covid, supply chain issues and staffing issues, it took just over 10 months from purchase to closing. Our first field manager kept us informed and sent regular updates. We were at the house every day and we’re able to catch any errors or concerns early. We were assigned a second field manager, Jake, part way through the build. Jake was amazing! He stayed on top of all the subs, knew all of our upgrades and worked through a detailed project plan to try and keep things moving. It was a tough year for builders because of COVID but we knew that Jake was doing everything in his power to get our home completed. Jake was a great partner throughout the build. He took time to answer questions and paid attention to all the small details. We knew we would have a high quality home because of him. We did hire an independent inspector and Jake made the recommended fixes. We expected some pushback but didn’t get any. They treated our inspector like a partner to make sure we were getting a quality home. We used Pulte Mortgage for our loan. They made the process easy. Luis and Max walked us through the process, gathered all the information and made the closing easy. We’ve been in our home for a month now and have brought a few warranty items to Amanda, our warranty rep. It’s been small things like a scratched window and the wrong toilet bowl handle. Amanda is quickly getting them resolved. My one suggestion is to make sure you’re checking on your home during the build. You will know it best and it’s easier to get things corrected if they’re caught early. It was a long process but the Del Webb team made it easy. We would definitely recommend building with them! ... More

Salesman was awesome. Enjoyed the experience. Very helpful. Always available to address my questions. Once I closed and moved in, I have found only a few issues in the build related to quality of installations. However, I am working with PulteDelWebb warranty manager to quickly get these issues resolved.

The sales, design, and construction staff all work hard to meet the client's needs. They want to deliver a top quality product.

Ronda, Tony and Kevin (sales, construction, post construction management) were fabulous at communicating and calming during many Covid related delays and even after our moving in. They are a priceless team. If we have any issues with the final product, they would be that some of the finishes are less than expected. But, on the whole, the house is beautiful and the community seems to be very welcoming.

We are happy with our new home. The purchasing process was about as smooth as it could be. Uploading information was simple, and when I ran into problems, Jen jumped in to help out.

Solid home on a beautiful site

My salesman and builder contact were very responsive to my questions and needs.

House plan was just what me needed. Lot view is great. Quality and on time.

The sales and field manager are great. I am very happy to have this beautiful new home. The community is very beautiful. The people who live here are very friendly. Some work inside of the house are rough. You can see the holes and stains here or there. A microwave is still back order. Not sure when will it come in. One garage remote doesn’t work. I reported these problems to the field manager but he is working in a new location, nobody has come fix these problems

Austin and Nevo have been great at responding to our needs. During build, the weekly updates kept us up to date on the status of the build; particularly important for out of state buyers.

We were blown away by how kind and courteous everyone was from our sales rep. to the on site project manager. They absolutely took the time to walk us through the entire process and answer every question we had (more times than I remember) until we were totally satisfied. Our Community is absolutely beautiful, well kept with tons of activities to keep you engaged. Our home is beautiful and we are very happy with our purchase.

A quality sturdy built home

This home appears to be well built and the process was smooth

Very nice people to Deal with

Despite economic conditions and deadlines it all came together beautifully

Punch list items have not been corrected.

Lovely home! Some communication issues, plus still waiting for some follow up work to be completed. Great project manager, who has been very responsive.

Delays in materials, appliances, etc., post Covid created challenges for all, however, Pulte, did their best. We are loving our home & the Sun City Festival community. Thank you.

The Sales Consultant were well informed of all the models... has a great personality Loan Processors were very patient receiving the required information..

With the issues surrounding Covid the builder stayed in close contact throughout the building process. Someone once told me that you can never build a perfect home but they got pretty close. Love our new home.

Excellent staff overall, really care about the new owners, esp. those of us who did Not own a home previously. Beautiful club house , spotlessly clean. Pleasant, friendly homeowners

The homes are built very well. The home also seems very insulated. Love the kitchen