Del Webb Reviews

All of the people I dealt with, the sales office, design center and the supervisor of the building of my home were very helpful and responsive to my questions and concerns

This has been a great experience and the builder has been very responsive to out questions and concerns.

We love our home and the builder did an excellent job!

Going through the buying process was very enjoyable. Everybody we worked with was very helpful and knowledgeable.

Love my little house with a view. Del Webb has been good to work with. They’ve communicated thoroughly throughout the process.

My experience with the building of my home was good the staff informed me often about the building progress. Sending pictures and answering questions I am happy with my new neighborhood and home.

Overall, we had a good experience and would recommend Pulte as a builder. We really enjoyed working with our Field Manager, Joey -- he was very responsive and helpful. Our one BIG complaint has to to do the walls -- the texturing on the walls was very poorly done, and we can't seem to get it fixed. In addition, we're VERY disappointed that our only choice was flat paint on the walls, which we totally dislike. We would have been willing to pay more for a satin or eggshell paint, but it wasn't an option.

The construction process was almost flawless! Our project manager completed the project on time per the projected completion date! And I understand the project was on budget. Joey did a great job!

Our buying experience started during the height of the COVID 19. We visited Southern Springs Tennessee for the 6th time in mid June and decided to start the purchase process for our favorite model the Abbyville.. After driving home to California we finalized the contract over the internet. We even completed the final design on the computer from home and this was handled beautifully by Del Webb because after we moved in on December 1st we love all the choices we made. Due to the situation on our move we requested a closing date about a week and half earlier and Pulte was able to do it despite difficulty in getting windows, cabinets and appliances due to COVID. We are very happy with our new Tennessee home. ... More

Ease of working with all the staff from sales to project manager to warranty personnel.

Made the process seamless and easy

The build process to closing wait was way longer than expected. We were given completion timeline from August to September and our move in was 11/16. When moving here from another state this delay lead to many challenges and very stressful year.

They had things done when they said they would. We got weekly updates of the progress of our home which was great. They explained step by step what was going on. Most issues which needed correcting were done prior to closing. Good job !!

Had to dig up foundation to determine why water flow not good from bathroom...foreman ws on top of it and explained everything in detail

The home purchase, construction, and closing process is all well planned and proven. The community is highly desirable, which does result in high market prices. We are pleased with our new home and would recommend Del Webb.

From the sales staff at Del Webb to the Pulte Home underwriters were great at keeping me updated on the progress of my home from the start. I was regularly updated with photo's and phone calls.

How they take pride in the construction of the home and show how the house is built and with what material. If a problem is noticed it is fixed quickly.

Bobbie was our agent and she kept in constant contact with us throughout the process.

In my opinion, the materials used to build our unit are considerably below my expectation based on the price paid, especially since we upgraded almost everything. I realized that we are not buying just a residence, but rather a way of life, but coming from our old to this new home, the floors, cabinets, etc. are a bit disappointing.

Everyone was very helpful to helping me make the transition

Builder was very knowledgeable about all the materials and craft

Disappointed in the overall care of community. Light posts not repaired. Fire hydrants not painted. Don’t like the looks of the electrical poles in yards,yet home owners association wants us to take care of our properties.

Very good experience Responsive to questions and issues

Class act, very professional, knowledgeable and able to deliver on commitments on time

All went to plan o.k.