Del Webb Reviews

Wes was our contact person on construction. He was very attentive and knowledgeable about the construction process and keeping us up to date. Sorry he not available for other future home buyers he has moved on to other Pulte projects.

We live out of state and were unable to have on-site viewing as our home was being built. Our Field Supervisor was great about sending us pictures, and calling to talk with us about the progress of the construction. When we came for the final walk-through and signing, we were so happy to see we had a lovely, well-built home. We still are not moved in yet, but have had an opportunity to spend some time in our new home. Everything works as it should, and the few issues that we had were addressed right away and resolved satisfactorily. We have met neighbors, used the pool, gym, etc., and are eager to move into our new community (hopefully within the next few months). We are confident that we will love it! ... More

Our overall experience has been very good. From the purchase with Linda in the sales office to Nick as the project manager, they have answered all questions and followed through with items we requested. Absolutely no complaints. We are just now at our one month home inspection & touchups have been scheduled.

Happy with most everything except can't seem to get shutters on outside of home after many requests, and refrigerator won't produce ice cubes in ice maker.

Supervisor who built home Excelent. Sales person great & knowledgeable . Disappointed couldn’t make changes after signing or pay for other options. Too much like track homes. Most retirees would like to have some special features & options for their last home.

Good communication throughout the process from our sales representative and our field manager. When an issue arose, it was handled fairly and in a timely manner.

Timelines are usually met. Quality of subcontractors may vary. Problems are usually solved. Lot sizes may be narrow.

I'm loving my home but Del Webb has located the patio of the new home being constructed next to mine 8 feet from my patio. The back door of the home next door looks directly into my home and my door looks directly into the home next door. I'm not happy about either of these situations. Care should have been taken to avoid this. Del Webb needs to provide privacy for both our homes in the form of a privacy wall between them. I'm hoping they will offer and I don't have to fuss about it. A screened in porch with either latice work or some type of privacy between the two homes. I want to be able to recommend Del Webb as solving problems created in the building process. ... More

It was actually hard to chose which model we wanted to build on our lot. great designs and features and very good customer service & communication from our construction supervisor, Jason, and our salesman, Steve, during the whole building and turnover process. Beautiful community and can't wait to use the club house as soon as it's completed.

Everyone is very helpful. If I did it again the only thing I would do different is pick out all my own kitchen appliances not just the refrigerator.

My salesperson and building supervisor were great. They worked hand and glove to deliver the product on time and without issues. I realize that we probably paid more per square foot but did so for the amenities. They could have done better with landscaping as there are no warranties on the shrubs. However, I am in the house a month and am very satisfied

The home selection process was very efficient and once the home was ordered, the construction execution was amazingly fast and efficient. Our home is awesome and we are thrilled!

Our build went well, and was finished the exact day that was planned several months prior. Very nice inside and out. For the price, plywood/osb should have covered the entire house; not just certain sections. The are a few other very minor construction decisions that I wished could have been reviewed prior to certain phases being completed, but overall, I'm extremely pleased with the finished product. Cost wise, you pay for convenience of having items installed during the build. For example, the ceiling fans will be somewhat more expensive than buying them and installing them yourself. Everything seems marked up, but to pick it out and forget it until you get your keys does have its merits. Just do it! ... More

Production home, don't expect perfection.

Pulte made the process easy and smooth. We were kept up to date weekly on the progress. Shelly and Kohl are Rock Stars! What a pleasure to work with! If there was a negative, some more interior paint colors would have been nice. All in all we are very pleased and satisfied!

From start to finish the Del Webb team has been open, accessible and responsive.

A good home to allow for the next chapter of life. Del Webb is about providing a community and lifestyle.

I had a wonderful experience in the purchase of my new home. The attention to detail is/was fantastic. The home was fairly priced, and I feel that I got a great value.

Buying process is well explained.

Love the floor plan and the community.

Construction managers and sales consultant were very easy to work with.

As much as possible, follow the process closely. Write down any and all issues and share with your construction manager. Then follow up on the issues you shared to be sure they were resolved to your satisfaction. If you cannot be present during the building process, request frequent pictures of the progress so you can gauge what is happening.

dry wall to thin. suggest to double thickness of drywall and rather charge a little more for what would be a big improvement.

One issue was the bathroom. The shower door hit the door when opened so changed door to an accordion door. Superficial cracks on back patio had to be filled in.

Build quality is good. As with anything purchased that is a product of an assembly line manufacturing process, there will be issues. The Pulte group seems to be on top of any issues by prompt & so far, conscientious attention to issues brought to their attention. Feedback from issues reported is used to head off future construction issues. IF you don't report the issue it will not be rectified & Pulte will not be able to improve the product, YOUR home!