Del Webb Reviews

Biggest workmanship issues is paint/drywall and the lack of finishing the kitchen sink

Do not try to get a loan through Pulte mortgage. They are not friendly or helpful. Beware that it may take months to correct problems. Our feeling is they get the house finished and worry about fixing items later.

2nd manager was very helpful and tried his best to make the building experience understandable

It was challenging with our sales rep. We felt like it was all about the sale. In the end, we are satisfied, especially with our construction representative.

Our entire buying experience, along with the construction process went very smoothly. Now that we are moved in and enjoying our new home, we are realizing that we have received a great value for the money that we spent. Totally happy with our new Del Webb home and beautiful community.

As a very recent closing home receipent I smile with joy everyday as I slide my new keys in the lock. Knowing that my home is exactly what I wanted-size, configuration, price, builder with a solid reputation and employees who go the extra mile. Satisfaction is the word you hear used so often in discussions with the building team nothing less, happy homeowner are tĥe goals to achieve. These are not cookie cutter styles instead as individualized as the proud owners themselves. When you dream all your life to live with those you love in a home and community that you deserve come visit us. We won't disappoint you now or years down the road we know it and you could too. das the proud ... More

Workmanship was below my standards. Several things had to be redone. Master bathroom cabinets substantially down graded from picture shown (no model available for plan) no drawers as was shown. Using their mortgage company was a nightmare. The only positive things has been the building supervisors, of which I had three.

We had 2 construction managers and we could not ask for better. Both were very professional and explained alot. The front end guy took us through the construction and the finishing gal was excellent in showing us around our home every step of the way. I hope everyone gets these two but I know that isn't possibly but Thank you for putting them with us.

Homes are very, very nice. Sales people work for the builder. Choices of what goes into a home is somewhat limited. Be prepared to have the inside walls painted after move-in. Everyone working for Pulte has been very nice. All concerns for repairs have been remedied without too much of a delay. We would do the purchase again despite some shortcomings.

There were several issues when I moved in -sliding door would not lock - air conditioning would not turn off. I had to turn it off at the breaker - dishwasher was not connected to the water - sprinklers were not connected to water

We had read done horrible reviews about the quality of Pulte homes in several websites. There are numerous complaints about quality and responsiveness to issues on the BBB website. We have found the opposite to be the case. Our home was delivered with only a few very minor issues. These were largely cosmetic in nature. We have submitted warranty requests, and corrections are underway. The home is a pleasure to live in, and is very comfortable. Overall we are very satisfied with our Pulte home.

Shortly after the contract was signed the issues began. Once we finally got a return call from our project manager Colin, we were told our home was going to be significantly later than we were promised even though we’d purchased a quick move in home. This continued for months with culminating with Colin texting me with a slanderous vulgar text. Pulte replaced Colin with a new project manager, Trent, who finally got our house on track.He and Scott from the warranty department have been the only positives in this process. Once we finally closed three months later than promised, we received a special assessment notice from our association that had never been disclosed to us prior to or at closing. We’ve contacted Pulte numerous times with no response. While we wait to hear from Pulte, we’re considering going to other social media sites to share our unpleasant experiences. If you’re considering purchasing a home from Pulte you may want to reconsider. ... More

The experience has been horrible. Lied to by the sales office. No communication within the organization. The house is a mess with needed repairs and can’t nobody to fix anything. DO NOT BUY A HOUSE HERE!!!

Overall, our experience was excellent. Very pleased with Jacob's keeping us up to date on progress all throughthe build process. Only complaint might be final cleaning could've been a little more thorough.

We were very pleased with our sales experience, which is most of the 4 star rating, but have been disappointed in the follow up for needed repairs from our walk-thru. We also experienced mud coming thru the foundation due to one of the trades not doing there do diligence. There are other issues within and outside the home that are disappointing and some repairs have not been resolved. .

He was very helpful for us. I would let all mew homebuyers to make sure the contact spectrum cable to make sure the underground cable is run to the house.

We had a great Sales Consultant, Chad kept us in the loop for the time that we had him. Our second consultant was Kristi she too worked just as hard finding out information for all of my questions. I would definitely buy another home from Del Webb if I ever decided to move again. Not to mention our home closed early and that was a big plus. We are very happy here, very peaceful and quiet.

The only challenging part of the homebuilding process was the waiting and delays due to inspections or govt officials were taking too long to approve. It caused about a five week+ delay to our build. At no fault of Del Webb/Pulte.

Our experience started out good but then…we are in the final phase of this Del Web development. The sales person we were working with from the start was all the sudden no longer working there(not by her choice) then we get notice from company stating what our closing date was. We were not ask or given a chance to change the date. Since we had not already closed on our house we were looking at having two mortgages and we needed to delay the closing by 2 weeks. We were told NO and that we would be charged $500 penalty a day for each day we delayed closing. No grace, no consideration no nothing except we had to pay $9,000 penalty. This all seemed to be driven that they were ready to be complete and move on to the next project ... More

From signing our purchasing sales agreement to completion date was a pleasant experience. Our new home was built within the timeframe given, living out of state our contraction manager and sales representative informed us of the progress along the way. Little issues we had with our home were addressed right away as they were pointed out. Overall we are very happy with our new home and mostly, we enjoy the community of Stone Creek.

We are very pleased with our new Del Webb home. Everything including the follow up is as expected.

The community is great. The final fit and finish quality of the homes leaves something to be desired. Many things will need to just be repaired or made right by the owner as Pulte is slow to respond.

Overall construction process was great with Paul our construction manager. Overall design center experience with Christina was TERRIBLE. Everything was overpriced and they aren’t real designers. Sloppy design work and unresponsiveness. Alan from electrical was great. Only negative was the design phase it was over promised and underdelivered. This is resulting in us spending extra money and time to remove floors and things that should have been provided during the design phase.

Decent house for the cost but workmanship was average or below. Interior painting was terrible. The quality of paint and application was rough. Sloppy exterior work and cement stains were all over the pavers. Repeated calls to our construction supervisor were basically ignored or excuses were made with no action. From the beginning, our salesman was attentive, but after we paid in full he went silent with very little communication as to our concerns over details.

Too many numerous disappointments to list