Del Webb Reviews

Honest and open about details of buying into this development.

We were thoroughly guided through the lot selection process. We were kept apprised of building progress through weekly picture updates. We had 2 phone meetings and one Facetime meeting with our building supervisor, who thoroughly answered all our questions. We felt confident that the building process was going well, even though we were unable to come to Florida to see the construction in progress. We did feel that the upgrade selections were quite limited and overpriced, but wanted our new home to be built so that we would not have to change out anything once we moved in. Our need to complete the design process while here selecting the lot was graciously accommodated. We have been in our new home for 6 weeks now, and everything is working as it should be. Any minor cosmetic concerns were immediately and thoroughly addressed. ... More

Pulte was very easy to work with and we are pleased with their service.

Our assigned Construction Field Manager was Exceptionally good. He was professional, informative and addressed our concerns along the entire way.

The entire experience with our Del Webb home has been great. The representatives were always available and knowledgeable about every question we had, were never rushed, and if we had requests for changes no matter how trivial they may have seemed (e.g. light switch location) they were accommodating. They assigned one person to be our daily contact through the build process and had regular meetings with us at the house to walk us through each phase. Though we haven't had to use any warranty services as we've found no issues in our first couple of months, we have met the warranty representative who came by the house to meet us and give us all contact information should we need it. The only reasons for the 4 star vs 5 star is the home is more expensive than comparable non-Del Webb neighborhoods, but we were willing to pay to be in this community, and it has been worth it. The other 4 vs 5 is due to them still working through some of the subcontractors that aren't top of the line. Though they seem to be closely monitoring them and quickly replacing those that are not reliable. Great experience and a beautiful and well built home! ... More

We are enjoying becoming new members of the Del Webb Community. This is the first home we had built out of the seven previous homes owned. Workmanship is not what it has been in the past, but the staff has been Great helping find solutions to correct small defects.

They do what they tell you they would do in a timely manner!!

Niko was great to work with. Communication was on time and very responsive. During walkthroughs he was very attentive and even pointing out issues we may have missed. Very thorough in explaining the process.

Sales people were very accommodating and the entire transaction went smoothly. The construction superintendent took care of any issue immediately. Overall everything went well.

The building process was the easiest one we’ve been thru. Damien made everything go so easy, kept us informed along the whole process and done on time. Always responsive and professional.

This wasn't our first time building a home and we've had bad experiences in the past. Building with Del Webb was a pleasure. No build is completely smooth, yet Del Webb was able to explain issues to our satisfaction or quickly respond and correct them in the field. Would recommend Del Webb.

He always kept me informed, caught any mistakes and made them right before I even knew about it. More than anything whatever was going on I praise his communication. That is usually most important to me and he continued to keep me always informed good or bad

From the beginning with the sales person until my home was built, the process went fairly smoothly. I am satisfied with the quality of my home as I have had two customs homes built in the past. There have been a few problems since I moved in and I find the responses are slow to nonexistent considering I have emailed Pulte and the HOA a number of time about the same problems.

My only complaint is the quality of the cabinets. Having trouble with pull outs and doors closing properly. It feels they were lower quality and instillation was not done properly

The final day pre closing inspection time allotment is ridiculous. Having to inspect/accept all the fit and finish in that short amount of time is impossible. Then theres pressure to accept findings. After that you're on your own.

Pulte builds a good house, not a great house. We moved from a custom built home with all the upgrades. It was about the same price as Pulte but much better quality finish in terms of fixtures, cabinetry, carpet, paint, etc. The people in sales & construction are very nice & helpful. Pulte pushes partnerships, some of which are very good & others not so much. I suggest shopping around. Be diligent about your walk throughs and follow up. Once you move in be prepared for an unreasonable HOA process in terms of time to review & approve requests and some silly rules.

The home buying process was easy and we are very happy with the home. We would definitely recommend Del Webb.

Very beautiful house in great area.

Our superintendent, Ron, was extremely helpful and prompt when we had a question as well as the follow up home maintenance coordinator. All the workers for the trades were always very professional and friendly.

No major issues to date

my realtor was exceptional! Very helpful, went above and beyond her job to help me with my purchase. Would recommend Del Webb North Myrtle Beach to all

Alex was a great production Manager, honest, knowledgable and very accomadating . His work ethic made our experience very enjoyable

We love our new kitchen! There are so many cabinets and I love the pull out drawers!

Great experience with Rachel

The contractors who came just before we closed to fix items seemed to be a little careless with how they left the repaired items and footprints all over the hallway and kitchen.