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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8602 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8602 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Del Webb - Our salesman was outstanding and helped us far and beyond just

  • James D.
  • Verified HomeBuyer
  • April 07, 2022
  • OCALA, FL

Our salesman was outstanding and helped us far and beyond just “selling” us. This experience would not have been nearly as good without his help along the way.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Follow through on getting repairs done.

  • Pamala W.
  • Verified HomeBuyer
  • March 16, 2022
  • North Las Vegas, NV

Nice home layout and spacious.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Friendly sales staff, excellant project manager.

  • William M.
  • Verified HomeBuyer
  • March 16, 2022
  • Wilmington, NC

Typically with any new construction, problems occur, getting right is up to the Project Manager. I was fortunate to have one of the best. After closing some issues needed to be addressed, which I'm confident will be.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Great experience with Del Webb

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2022
  • Georgetown, TX

Great experience with Del Webb

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - It’s has been a very good experience.

  • Jeanne G.
  • Verified HomeBuyer
  • February 08, 2022
  • Westborough, MA

It’s has been a very good experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Sales and design teams were excellent and kept us up to date

  • David B.
  • Verified HomeBuyer
  • February 08, 2022
  • Saint Cloud, FL

Sales and design teams were excellent and kept us up to date on progress of the build and access / options for supply issues due to Covid. Timeline was not changed. No delays.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Keeping us updated at each phase

  • Donna s.
  • Verified HomeBuyer
  • February 05, 2022
  • Westborough, MA

you built me a beautiful home-thank you, but as I have been here over a month now, I see little things that need to be "handled" (paint drops on my rugs, cracks in the hardwood floor, shower door that keeps sliding open, etc). None are big deals and can be taken care of at a lower priority- but speaks to being a little sloppy which I did not expect based on the overall quality of the home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Congested streets and messy job sites. Some days you couldn’t even drive through the street because of the work vehicles parked on both sides of the street. Thank goodness an emergency vehicle didn’t have to respond to the area.

  • Reid R.
  • Verified HomeBuyer
  • February 01, 2022
  • Summerville, SC

Don’t expect a quick build because of the shortage of numerous building materials.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - Great communication.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2022
  • Land O' Lakes, FL

Great communication. Very resistant to change, even small things.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Recommend

  • Christopher S.
  • Verified HomeBuyer
  • February 01, 2022
  • OCALA, FL

The overall build experience was good. The field manager kept us informed with images during the process. There are several minor issues yet to be resolved but I am confident they will be.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

The Field Manager AAA+++

  • Andrew G.
  • Verified HomeBuyer
  • February 01, 2022
  • Griffin, GA

Our Field manage did an excellent job representing Pulte Homes. He was very responsive to our needs and questions. Our phones calls and text messages were returned very quickly. Our punch list items were fixed in a good timely fashion.

Total Score 5


Quality 5

Trustworthiness 4

Value 3

Responsiveness 5

House not completely move in ready.

  • Diane G.
  • Verified HomeBuyer
  • February 01, 2022
  • Port Saint Lucie, FL

Original presentation was very nice. Salesman knowledgeable & thorough. Model we’re lovely.

Total Score 5


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - Overall good experience.

  • Brian G.
  • Verified HomeBuyer
  • January 20, 2022
  • McKinney, TX

Overall good experience. Still working with Pulte on a few needed repairs

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Our Field Manager Austin Cope was a pleasure to work with

  • Jesse R.
  • Verified HomeBuyer
  • December 02, 2021
  • Hoschton, GA

Very smooth process.. When ever we thought was not up tp par we addressed it with our field manager and it was taken care of right away. We are pleased with our new home. We chose a spec home and are pleased with the final results

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Del Webb - A well designed home and community

  • Eulogio M.
  • Verified HomeBuyer
  • November 23, 2021
  • Mesquite, NV

A well designed home and community

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Happy Homeowner

  • Robert F.
  • Verified HomeBuyer
  • October 30, 2021
  • Myrtle Beach, SC

The process of building our home was stress free with no conflict or fighting. The house was completed on time in spite of supply chain issues. Communication was very good and timely.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

OVERALL PLEASANT EXPERIENCE with a very relaxed and friendly atmosphere.

  • James K.
  • Verified HomeBuyer
  • October 27, 2021
  • Buckeye, AZ

As stated in the line above.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4

Del Webb - Del Webb / Pulte Homes is a good company for sure but like ALL

  • David P.
  • Verified HomeBuyer
  • October 27, 2021
  • Jacksonville, FL

Del Webb / Pulte Homes is a good company for sure but like ALL big builders, they look for ways to cut cost and in my opinion, sometimes they go to far. We like our home but wish we had more choices for simple upgrades such as a better quality paint upgrade and a trade up version of the tankless water system. The overall experience was good and we are happy but the builder could improve the customer experience side of the process. Yes, we like Del Webb eTown and yes we like our home!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Great quality and amenities in the area

  • Rebecca W.
  • Verified HomeBuyer
  • September 14, 2021
  • Ponte Vedra, FL

Great quality and amenities in the area

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Everything went well right up to the delivery of my refrigerator. That was supposed to be delivered August 31. It did until it got high jacked by multiple vans that swarmed in front of my property. The delivery van then drove off. No new delivery date.

  • Claude C.
  • Verified HomeBuyer
  • September 13, 2021
  • McKinney, TX

Love workmanship,quality , attention to detail.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Was kept informed throughout the building process

  • Mary S.
  • Verified HomeBuyer
  • September 07, 2021
  • San Antonio, TX

Lovely neighborhood. Great floor plans.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Everything as far as the buying process and all the way up to

  • Chuck E.
  • Verified HomeBuyer
  • August 05, 2021
  • Greensboro, GA

Everything as far as the buying process and all the way up to closing was great. Everyone was super nice. I think after we closed a couple issues came up. We have now lived here 5 weeks and we haven’t had an oven that works. I have been through the warranty department and everything but have not gotten anything resolved yet. Still no oven. I also think that when they pressure wash your sidewalk and driveway that they should do the curb and sidewalk in front of the house. My sidewalk and driveway are clean but the curb and sidewalk in front of the house looks like red clay. If I want it ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Our Field Manager, Joey, has been and is great to work with (5-stars). The Service Center however is currently overwhelmed with service request and extremely slow to respond it at all.

  • Robert K.
  • Verified HomeBuyer
  • August 05, 2021
  • Spring, TX

Pulte Homes are well constructed and energy efficient. Good selection of materials for finishing the interior. Great floorplan designs with option selections. Overall a very nice home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Built within the time frame given, and remained in touch every step of the way

  • Charles K.
  • Verified HomeBuyer
  • August 04, 2021
  • Aubrey, TX

We're new residents in our development, and giving it 3 stars for the workmanship as there have been too many issues overlooked after we moved in- mostly cosmetic and nothing structural to our knowledge.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - The Del Webb team was wonderful from beginning to end with always

  • Jerome D.
  • Verified HomeBuyer
  • July 30, 2021
  • North Las Vegas, NV

The Del Webb team was wonderful from beginning to end with always keeping me updated with information on each stage while my home was being built, which gave me confidence that I would close on schedule.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4