Del Webb Reviews

So far so good with my house no complaints.

Pleased with every step except for one. I closed in August and zi still do not have keys for my home. The installer of the Doors (84 Lumber) has been totally incompetent and unprofessional. Dell/Webb should not use this Contractor - I will be hiring a Locksmith and sending the Bill to Dell/Webb for payment. This issue has caused us much stress. If we leave our home and there is a Power Failure we would be unable to get into our house

We had a great experience with Scott, our salesperson. We continue to get a very quick response on any issues we have. We're very happy in our new neighborhood!

Both builder managers Jarad and Helder were very helpful. As I mentioned before, not seeing my new home until the pre-closing orientation, I appreciated all of their correspondence and patience with my questions and requests. I also appreciated the Pulte manager Jen's weekly photos that highlighted my days as I awaited the closing of my NJ home. She has also been extremely helpful and patient with all of my questions. Pulte has a very personable and professional team who made my move and lifestyle change an extremely positive experience. I am thrilled with my new home and the new environment. ... More

Overall a good experience. I feel that when it comes time for pre-closing walk through, there should be 2. One should be at least 2 weeks prior to closing. And the other 4 days before closing. This way all issues can be fixed in an appropriate time frame.

The experience buying our new home was pleasant and the quality of our build was excellent. The staff was professional and delivered our home on schedule.

The key issue was securing a top notch buyers agent. Lindsey was an amazing buyers agent.She and her team provided weekly updates and construction photos. She provided valuable assistance with securing our lot. The builders did a good job staying on schedule and procuring the building materials. Tough to judge workmanship issues since we have just moved into the home. The DW community is great. Amenity Center is top notch. Neighbors are fantastic. Although it has just been a little over a month, we are very pleased with our new home and community.

I love my new home. I am 77 years old and recently widowed. I was fortunate to be able to buy a house under construction. My construction manager, Shanette, and salesman, Stephen, we're very pleasant to work with. When there was a last minute delay with my closing, with Jason's help,, Pulte was very fair to me. My only complaint is trying to get some minor repairs done now that I am in my house. But this community is so welcoming and I am so happy to be here.

Good experience with the one stop shopping for a home.

Overall we have been pleased with the builder and extremely pleased with the Del Webb Staff/Community. Only hiccup we are currently in is the builder didn't follow through properly with inspection items that need repair/touch-up. I'm confident that the builder will make this right, thus the 5 Star Overall Rating.

Challenges with completion date led to much more cost in temporary housing. The home and community will be a wonderful place to live in the future.

Once house closed can’t get builder to respond to issues found.

how helpful and response on items was really quick

Easy to buy a home with turn key services

Renee was AMAZING! We were 1200 miles away and she kept us informed answered all of questions. She returned calls and answered emails immediately. Even now after moving in she is the one that answers questions and is our advocate. She is truly the BEST! I credit her for such a positive experience.

I enjoyed my buying and design experience. Since the I have been waiting a month for my warranty issues to be completed. Other than the acknowledgement email I have heard nothing about the status. My pre-closing walk through issues have also not been addressed.

Other than the slow response to a few issues, we are very pleased.

The sales experience with Karen was amazing. She is amazing. The building process got off to a rough start. When Michael took over, the experience totally changed. He was great to work with.

no refrigerator. I have not received the refrigerator that is supposed to be here. I have received no input on progress.

Our experience was great thanks to Liz and Kristen -

the best part was working with our building supervisor, Matt Brown.

Love the house! Hope the club opens soon

The construction manger was very helpful

The home construction is great and all the amenities we ordered were delivered and installed. The only complaint is the very poor workmanship of the painters. There are paint splatters and over runs all over the house. Many spots were over caulked or not caulked at all. A lot of painted areas were sloppy. This is definitely a black eye for Del Webb, a company that is known for quality.

Great Sales and Service Staff.