Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7810 homeowner reviews to learn why they are the right team to build your new home.
Del Webb
has 4 out of 5 stars in All Areas
7810 Reviews in All Areas
Customer Reviews
Scope for quality / top financial handling
- Anonymous
- Verified HomeBuyer
- August 14, 2025
- Saint Cloud, FL
It would be desirable for a house costing more than $600 to have a water softener already included, and to choose built-in cabinets with higher quality than metal shelving. But most importantly, the doors would be completely sanded, so that all corners and edges feel smooth. When prices go up, you shouldn't simultaneously feel like the quality is going down. It would also be good to accompany the buyer through the administrative procedures (electricity, water, gas, and also with the HOA or the Castle Group) during the handover, because that doesn't always work out so well. Otherwise, it ...
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re happy to hear that your overall experience was positive and that our team delivered on our promises throughout the process! We also appreciate your suggestions regarding included features, finish quality, and support with administrative setup after closing. Congratulations on your new home, enjoy! ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Good value and A-1 warranty service
- Michael V.
- Verified HomeBuyer
- August 13, 2025
- Mesquite, NV
The buying process was very smooth overall. Most problems were handled well by Pulte. The exception was an error made on the placement of the EV charger prewire in the garage. I was being sent wiring schematics for the garage that were the reverse of the actual layout and when I requested the prewire on the front left side wall it ended up on the rear of the right side wall. We came up with a compromise solution but I ended up having to pay $200 for garage drywall repair. From what I have seen the overall quality of workmanship is excellent. However, I was disappointed with the use of 24" ...
Del Webb responded:
Thank you for providing feedback for us. We are truly sorry to hear about the situation with your EV charger and apologize for the inconvenience. It's wonderful to know that your home-buying process was smooth and our warranty department has been helpful in resolving your concerns promptly. Congratulations on your new home, enjoy! ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall, a pretty good experience.
- James K.
- Verified HomeBuyer
- August 13, 2025
- Georgetown, TX
Overall, a good experience. Walk through items should have been taken care of ahead of time though.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We're glad to hear that overall, you had a good experience. We are sorry to learn that you still have unaddressed concerns from the walk through and would like to learn more about them. It would be greatly appreciated if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Love My New Home
- Paula F.
- Verified HomeBuyer
- August 13, 2025
- Hoschton, GA
I bought a spec house, so i didn't choose flooring, cabinets, etc, but i really like everything in my house. They building superintendent was easy to work with and overall it was a good experience. This is the 3rd time that I've purchased a brand new home and Pulte is much easier to work with and the workmanship is much better than the previous new homes. There were a few bumps along the way, but all the issues were resolved fairly quickly.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you had a good experience and appreciate the workmanship of your new home! It's great to hear that your superintendent was easy to work with and addressed any concerns you may have. Congratulations on your new home, enjoy! ^KH ...
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
was able to build in a reasonable time and update the progress
- Lee G.
- Verified HomeBuyer
- August 12, 2025
- Westfield, IN
there are a few things that need to be taken care of but I'm told they are not covered under the house warranty
Del Webb responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your home was built in a reasonable time, but we're sorry to hear you are experiencing concerns. We'd appreciate the opportunity to learn more about your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte team
- James W.
- Verified HomeBuyer
- August 08, 2025
- Ponte Vedra, FL
Overall we were unhappy with the sales person during the purchase process, she forgot some things during our initial meetings that caused problems later in the build process. The designer was great and the construction manager gets 10 stars. But your mortgage division gets 2 stars
Del Webb responded:
Thank you for taking the time to provide feedback for us. We're glad to hear that overall, you had a good experience but we are sorry to hear that some items were left out of the build process. It's great to know that your designer and construction manager provided you with excellent service! If there's anything we can do to better your experience, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Enabled on-site construction updates.
- Melvin F.
- Verified HomeBuyer
- August 08, 2025
- Georgetown, TX
We were given periodic access to the home for construction progress reports with Kevin, our building rep, who was responsive and helpful.
Del Webb responded:
Thank you for taking the time to provide feedback. We’re so glad to hear that Kevin kept you informed with regular progress updates and that you found him responsive and helpful throughout your home’s construction! Congratulations on your new home, enjoy! ^KH 
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
A very pleasant build experience!
- Brian A.
- Verified HomeBuyer
- August 07, 2025
- Okatie, SC
Our salesman Art did a good job. He knows how to guide you through the initial purchase. He was responsive especially early on. I did expect to see him at the final home closing celebration but he is very busy. Donna at the design appointment was very knowledgeable and helpful. She really made all our add ons come together. We preferred to do most of our add ons at time of build vs after closing. Many wait till later for quality, choice and property tax reasons but we figured how much is an extra 50 or 60k really adding on property tax wise? managers caleb and mike try to deliver a quality ...
Del Webb responded:
Thank you for providing feedback for us. We’re so glad to hear that Art guided you smoothly through the purchase process and that Donna’s expertise helped bring your vision to life at the design center! It’s great to know that Caleb and Mike provided responsive communication and delivered those finishing touches you were looking for — we’ll be sure to share your kind words with them. We're thrilled to hear that you are happy with your decision, enjoy! ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great experience
- Gloria C.
- Verified HomeBuyer
- August 07, 2025
- Georgetown, TX
Ben and the team were very focused on the outcome during the construction of our home to ensure they delivered a quality home. They all also stayed in close contact as to the progress and any problems encountered. Thanks to marjan, our salesman, for all he did for us.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We're delighted to hear that Ben, Marjan, and the rest of the team kept you well-informed throughout your home’s construction and delivered a quality home! We appreciate your kind words and hope you enjoy your new home! ^KH
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great choice of floor plans.
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Melbourne, FL
Love our home. Recommend Lisa and Marv!
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that Lisa and Marv provided excellent service throughout your process! It's wonderful to know that you are loving your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Customer Review
- Robert J D.
- Verified HomeBuyer
- August 06, 2025
- Buckeye, AZ
We purchased our second home in Sun City Festival.
Del Webb responded:
Thank you for providing feedback for us. We're so glad to learn that your experience was positive! Congratulations, enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Straightforward experience
- John S.
- Verified HomeBuyer
- August 06, 2025
- Fuquay Varina, NC
We purchased a spec home in the final phase of our development. Pulte offered strong incentives to settle quickly. The upside is that we got a great value. The downside is that there are things about the home we would’ve done differently had we been able to customize it at the outset. The construction manager responsible for the home was extremely responsive and helpful prior to and immediately following move-in. Overall, we are very happy with our home.
Del Webb responded:
Thank you for taking the time to provide feedback for us. While there are some aspects you would have done differently, we're so glad to hear you are happy with your new home! It's great to know that your construction manager was responsive and helpful throughout your process. Congratulations on your new home, enjoy! ^KH ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Alvaro, the Construction Manager was easily the highlight of the entire process. He genuinely cared about us, the customers. His communication was incredible. I feel like because he sets the standard so high (a good thing), other areas were not close
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Fulshear, TX
Working with one of the Pulte Mortgage people was the biggest drag of all, Zero to One star is what keeps Overall from being a 5 star; Quality of workmanship was shotty in a few areas; Trustworthiness was close to 5, but we had to alert builder about things that were promised in written things not done; design center cost were marked up way too high on several items; vendors are way too slow responding to warranty ticket items, then they don't really do anything to correct issues on the first time. Overall, we love the neighborhood, we love our home, we have no regrets with our decision ...
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that Alvaro made such a positive impact on your homebuilding experience and that his communication and care stood out! We appreciate your honesty regarding areas where we can improve, including mortgage, workmanship, and warranty vendor responsiveness. Your comments help us identify where we can better align our service across all teams. We're so glad you are loving your home and community! ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes good, Pulte Mortgage terrible
- Herbert R.
- Verified HomeBuyer
- August 06, 2025
- North Myrtle Beach, SC
The Pulte Mortgage loan processing experience is horrible. Look somewhere else for your loan unless you enjoy being stressed, dealing with ridicuous requests, and lots of mistakes in verbal information you are told and papereork errors. The Pulte built house is fine.
Del Webb responded:
Thank you for taking the time to share your feedback with us. While we're glad to hear that you're happy with your new home, we're sorry to hear about your experience with our mortgage teams. We appreciate your feedback as it helps us improve. ^KH
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Homeowner
- Vicki Lynn Y.
- Verified HomeBuyer
- July 16, 2025
- Griffin, GA
The closing process was very smooth, we had the opportunity to visit our home several times before completion. The sales person was great to work with. We were introduced to building manager and manager of the sun city peachtree.
Del Webb responded:
Thank you for taking the time to share your experience with us. We're glad to hear that your closing process was smooth and that our salesperson was great to work with! Congratulations on your new home and welcome to the community! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Simple and thorough
- John A.
- Verified HomeBuyer
- July 16, 2025
- Melbourne, FL
All was made easy and convenient
Del Webb responded:
Thank you for providing feedback for us. We're so glad to hear that your experience was seamless and convenient for you! Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Villas at Del wenb
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Melbourne, FL
General appearance great! Not so great with things we have found like furnace not installed correctly. First being told that’s the way it is. Saw other villas, they did good job.
Del Webb responded:
Thank you for providing feedback for us. We're glad to hear that you love the appearance of your new home but sorry to hear about your furnace. We'd like to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Don’t Sign Reviews
- Mark K.
- Verified HomeBuyer
- June 21, 2025
- Buckeye, AZ
Once you buy your home, a person from Pulte or Del Webb goes through the house with you and then they want an excellent rating and tell you so Be sure before you do any rating that ALL has been completed on your checklist. We were promised repairs but they never came through and this was after the rating! Beware
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re truly sorry that your post-closing concerns weren’t addressed as promised. We would like to escalate your concerns to leadership and help addressed those concerns. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Quality home with great service
- Kent L.
- Verified HomeBuyer
- June 13, 2025
- Mesquite, NV
Really happy with our new home. Any issues we have had since closing has been quickly addressed and completed in a timely fashion. Recommend you consider Del Webb here in Mesquite for your new home
Del Webb responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you are happy with your new home and any concerns you experienced have been addressed and resolved promptly! Thank you again for your kind words and we truly appreciate your recommendation! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Del Webb Minneola Mytsique model
- Marilyn S.
- Verified HomeBuyer
- June 10, 2025
- Clermont, FL
I don't think my experience is any different from most buyers of semi custom, mass build communities. Terrific customer service from sales office and construction manager. Some parts of the home are done high grade, some done cheap. Pulte warranty is prompt to correct problems. Beware of Pulte Mortgage. They are the worst, and should be avoided if possible.
Del Webb responded:
Thank you for taking the time to share your experience. We're glad to hear that you received excellent customer service from both our sales team and your construction manager, and that our warranty team has been responsive in addressing any concerns. We're sorry to hear that your experience with Pulte Mortgage was not up to expectation, but we appreciate your feedback. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Decent people to work with
- Michael N.
- Verified HomeBuyer
- June 04, 2025
- Ponte Vedra, FL
We bought a home that was already built. There was an open lot adjacent to ours. We didn’t expect the house to be built next door to be a bit less than 12 feet away from our foundation. The builder had done a decent job with building our home. A little surprised that we found a significant bulge in our living room wall but that was corrected before we moved in. Overall we are happy with our choice
Del Webb responded:
Thank you for taking the time to provide feedback for us! We are glad to hear that you find quality in our work and our happy with your decision to live at Del Webb Nocatee. We are disappointed to hear that you experienced concerns in your living room but glad to hear that it was quickly resolved. Enjoy your new home! ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Delweb
- Gracie M.
- Verified HomeBuyer
- June 04, 2025
- Corona, CA
Del Webb homes have the greatest clubhouse and the area in which the homes are located is a great area. pricing I find it to be very good.
Del Webb responded:
Thank you so much for your kind words! We're thrilled to hear you're enjoying the clubhouse and the area in which your community is located in. It's great to know you find the pricing to be a good value, welcome to the Del Webb family! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Great Quality Throughout the House
- Anonymous
- Verified HomeBuyer
- June 03, 2025
- Melbourne, FL
I've been in the house 2 months now and am extremely happy with the quality off the house. The attention to detail and quality was extremely well done. I have tons of cabinets throughout the house and ever single cabinet door self closes perfectly as an example. The energy efficiency is also off the charts. Everything is so air tight. My electric bill for June is projected to be $130 for a 2,800 sq ft house in Florida that I air condition to 74 deg and I have an electric car I charge here.
Del Webb responded:
Thank you for taking the time to provide feedback for us. It’s fantastic to hear how happy you are with your new home! We’re especially thrilled that the craftsmanship, attention to detail, and energy efficiency are standing out in such a meaningful way. Thank you again and we wish you many happy years in your home ahead! ^KH ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
CW
- Crystal W.
- Verified HomeBuyer
- April 24, 2025
- Griffin, GA
The building process was precise, informative, and extensive. Russ was there each step of the way keeping me informed about the status of the build as it progressed. Russ was honest and helpful in keeping me abreast of inspections and concerns with regard to each phase of the construction. He kept me up to date from beginning to finish. Kudos Russ.
Del Webb responded:
Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience was smooth and informative. It's great to know that Russ provided consistent support throughout every phase of your process! We appreciate your kind words, thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Closing paperwork had a lot of problems
- Michael G.
- Verified HomeBuyer
- April 22, 2025
- Mesquite, NV
Repairs not completed from final walk through
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are disappointed to hear that you are having this experience, and we would like to help. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^Kelly ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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