Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7912 homeowner reviews to learn why they are the right team to build your new home.
Del Webb
has 4 out of 5 stars in All Areas
7912 Reviews in All Areas
Customer Reviews
Straightforward experience
- John S.
- Verified HomeBuyer
- August 06, 2025
- Fuquay Varina, NC
We purchased a spec home in the final phase of our development. Pulte offered strong incentives to settle quickly. The upside is that we got a great value. The downside is that there are things about the home we would’ve done differently had we been able to customize it at the outset. The construction manager responsible for the home was extremely responsive and helpful prior to and immediately following move-in. Overall, we are very happy with our home.
Del Webb responded:
Thank you for taking the time to provide feedback for us. While there are some aspects you would have done differently, we're so glad to hear you are happy with your new home! It's great to know that your construction manager was responsive and helpful throughout your process. Congratulations on your new home, enjoy! ^KH ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Alvaro, the Construction Manager was easily the highlight of the entire process. He genuinely cared about us, the customers. His communication was incredible. I feel like because he sets the standard so high (a good thing), other areas were not close
- Anonymous
- Verified HomeBuyer
- August 06, 2025
- Fulshear, TX
Working with one of the Pulte Mortgage people was the biggest drag of all, Zero to One star is what keeps Overall from being a 5 star; Quality of workmanship was shotty in a few areas; Trustworthiness was close to 5, but we had to alert builder about things that were promised in written things not done; design center cost were marked up way too high on several items; vendors are way too slow responding to warranty ticket items, then they don't really do anything to correct issues on the first time. Overall, we love the neighborhood, we love our home, we have no regrets with our decision ...
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that Alvaro made such a positive impact on your homebuilding experience and that his communication and care stood out! We appreciate your honesty regarding areas where we can improve, including mortgage, workmanship, and warranty vendor responsiveness. Your comments help us identify where we can better align our service across all teams. We're so glad you are loving your home and community! ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Pulte Homes good, Pulte Mortgage terrible
- Herbert R.
- Verified HomeBuyer
- August 06, 2025
- North Myrtle Beach, SC
The Pulte Mortgage loan processing experience is horrible. Look somewhere else for your loan unless you enjoy being stressed, dealing with ridicuous requests, and lots of mistakes in verbal information you are told and papereork errors. The Pulte built house is fine.
Del Webb responded:
Thank you for taking the time to share your feedback with us. While we're glad to hear that you're happy with your new home, we're sorry to hear about your experience with our mortgage teams. We appreciate your feedback as it helps us improve. ^KH 
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Homeowner
- Vicki Y.
- Verified HomeBuyer
- July 16, 2025
- Griffin, GA
The closing process was very smooth, we had the opportunity to visit our home several times before completion. The sales person was great to work with. We were introduced to building manager and manager of the sun city peachtree.
Del Webb responded:
Thank you for taking the time to share your experience with us. We're glad to hear that your closing process was smooth and that our salesperson was great to work with! Congratulations on your new home and welcome to the community! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Simple and thorough
- John A.
- Verified HomeBuyer
- July 16, 2025
- Melbourne, FL
All was made easy and convenient
Del Webb responded:
Thank you for providing feedback for us. We're so glad to hear that your experience was seamless and convenient for you! Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Villas at Del wenb
- Anonymous
- Verified HomeBuyer
- July 16, 2025
- Melbourne, FL
General appearance great! Not so great with things we have found like furnace not installed correctly. First being told that’s the way it is. Saw other villas, they did good job.
Del Webb responded:
Thank you for providing feedback for us. We're glad to hear that you love the appearance of your new home but sorry to hear about your furnace. We'd like to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Don’t Sign Reviews
- Mark K.
- Verified HomeBuyer
- June 21, 2025
- Buckeye, AZ
Once you buy your home, a person from Pulte or Del Webb goes through the house with you and then they want an excellent rating and tell you so Be sure before you do any rating that ALL has been completed on your checklist. We were promised repairs but they never came through and this was after the rating! Beware
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re truly sorry that your post-closing concerns weren’t addressed as promised. We would like to escalate your concerns to leadership and help addressed those concerns. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Quality home with great service
- Kent L.
- Verified HomeBuyer
- June 13, 2025
- Mesquite, NV
Really happy with our new home. Any issues we have had since closing has been quickly addressed and completed in a timely fashion. Recommend you consider Del Webb here in Mesquite for your new home
Del Webb responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you are happy with your new home and any concerns you experienced have been addressed and resolved promptly! Thank you again for your kind words and we truly appreciate your recommendation! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Del Webb Minneola Mytsique model
- Marilyn S.
- Verified HomeBuyer
- June 10, 2025
- Clermont, FL
I don't think my experience is any different from most buyers of semi custom, mass build communities. Terrific customer service from sales office and construction manager. Some parts of the home are done high grade, some done cheap. Pulte warranty is prompt to correct problems. Beware of Pulte Mortgage. They are the worst, and should be avoided if possible.
Del Webb responded:
Thank you for taking the time to share your experience. We're glad to hear that you received excellent customer service from both our sales team and your construction manager, and that our warranty team has been responsive in addressing any concerns. We're sorry to hear that your experience with Pulte Mortgage was not up to expectation, but we appreciate your feedback. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Decent people to work with
- Michael N.
- Verified HomeBuyer
- June 04, 2025
- Ponte Vedra, FL
We bought a home that was already built. There was an open lot adjacent to ours. We didn’t expect the house to be built next door to be a bit less than 12 feet away from our foundation. The builder had done a decent job with building our home. A little surprised that we found a significant bulge in our living room wall but that was corrected before we moved in. Overall we are happy with our choice
Del Webb responded:
Thank you for taking the time to provide feedback for us! We are glad to hear that you find quality in our work and our happy with your decision to live at Del Webb Nocatee. We are disappointed to hear that you experienced concerns in your living room but glad to hear that it was quickly resolved. Enjoy your new home! ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Delweb
- Gracie M.
- Verified HomeBuyer
- June 04, 2025
- Corona, CA
Del Webb homes have the greatest clubhouse and the area in which the homes are located is a great area. pricing I find it to be very good.
Del Webb responded:
Thank you so much for your kind words! We're thrilled to hear you're enjoying the clubhouse and the area in which your community is located in. It's great to know you find the pricing to be a good value, welcome to the Del Webb family! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Great Quality Throughout the House
- Anonymous
- Verified HomeBuyer
- June 03, 2025
- Melbourne, FL
I've been in the house 2 months now and am extremely happy with the quality off the house. The attention to detail and quality was extremely well done. I have tons of cabinets throughout the house and ever single cabinet door self closes perfectly as an example. The energy efficiency is also off the charts. Everything is so air tight. My electric bill for June is projected to be $130 for a 2,800 sq ft house in Florida that I air condition to 74 deg and I have an electric car I charge here.
Del Webb responded:
Thank you for taking the time to provide feedback for us. It’s fantastic to hear how happy you are with your new home! We’re especially thrilled that the craftsmanship, attention to detail, and energy efficiency are standing out in such a meaningful way. Thank you again and we wish you many happy years in your home ahead! ^KH ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 3
CW
- Crystal W.
- Verified HomeBuyer
- April 24, 2025
- Griffin, GA
The building process was precise, informative, and extensive. Russ was there each step of the way keeping me informed about the status of the build as it progressed. Russ was honest and helpful in keeping me abreast of inspections and concerns with regard to each phase of the construction. He kept me up to date from beginning to finish. Kudos Russ.
Del Webb responded:
Thank you for taking the time to share your feedback with us! We're thrilled to hear that your experience was smooth and informative. It's great to know that Russ provided consistent support throughout every phase of your process! We appreciate your kind words, thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Closing paperwork had a lot of problems
- Michael G.
- Verified HomeBuyer
- April 22, 2025
- Mesquite, NV
Repairs not completed from final walk through
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are disappointed to hear that you are having this experience, and we would like to help. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^Kelly ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
New home
- Susan K.
- Verified HomeBuyer
- April 22, 2025
- Myrtle Beach, SC
Walk through before closing. Keep casual conversation to a minimum so you can ask questions. There were items about the HVAC and sprinkler system we were not told. We previously owned a home for 33 years so we are familiar with both. Simply turning on and off is not informative. There are vents that don’t work they help with pressure, this was not explained on walk through. Sprinkler rain gauge, not sure we have on we can’t locate it. Shrubbery should be guaranteed one year, even Lowe’s does this. I think since closing was in the winter our home does not have similar landscaping. It is ...
Del Webb responded:
Thank you for taking the time to share your experience and feedback with us. We're glad to hear that the overall quality of your home has met your expectations and that our team has been responsive to any issues. However, we are sorry that you are experiencing some concerns and we would like to make leadership aware. It'd be greatly appreciated if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^Kelly ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Easy purchase
- Barbara C.
- Verified HomeBuyer
- April 22, 2025
- Westfield, IN
The home buying was easy the loan process was an over kill.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We are glad to hear that your home buying process was smooth and easy. However, we are sorry to hear that you believe the loan process was an overkill. If there's anything we can assist with, please don't hesitate to reach out to us at customersupport@pultegroup.com. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Construction Mgr.
- Peter C.
- Verified HomeBuyer
- April 17, 2025
- Okatie, SC
Mike P. who was our Phase II Construction Mgr. has and continues to be Awesome. He is responsive and goes above and beyond to assist us in both during the Construction phase and afterward.
Del Webb responded:
Thank you for taking the time to share feedback with us. We are thrilled to hear that Mike has provided helpful and responsive service for you! It's great to know that he's gone above and beyond during construction and afterwards. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
I don't like it here
- Luther W.
- Verified HomeBuyer
- April 15, 2025
- Griffin, GA
A good house. A great community. Some issues but they have been responsive to my needs.
Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that you are enjoying your new home and community. Yet we are sorry to hear that you have experienced some concerns but it's great to know that our team has been responsive. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good experience
- Delbert O.
- Verified HomeBuyer
- April 15, 2025
- Griffin, GA
I will certainly encourage friends to buy a home in SCP.
Del Webb responded:
Thank you for taking the time to provide feedback! We are so glad to hear that you had a good experience with us, and we greatly appreciate your recommendation! We hope you continue to enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Only been in new house for a month. Impossible to know so soon if any problems exist.
- Dennis D.
- Verified HomeBuyer
- April 15, 2025
- Mesquite, NV
Send this form out in a year. I'll know a LOT more about how to rate the purchase.
Del Webb responded:
Thank you for taking time to provide feedback. We understand that it's still early in your journey with your home and a more complete perspective takes time. If any questions or concerns come up along the way, please don't hesitate to reach out! We hope you enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Mudding, painting and cleaning leave something to be desired
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Henderson, NV
I was very disappointed at the finishing of my home. The mudding around the light switches has gaps and the home was painted with the light plates on. There is paint on the door hinges and thresholds. The baseboards need repainting. The window frames and sliding doors have paint on them. No eye for detail.
Del Webb responded:
Thank you for taking the time to share your feedback. We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing these concerns. We want to ensure that leadership is aware of these concerns and help get them addressed. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^Kelly ...
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Positive Home Buying Experience
- Lawrence F.
- Verified HomeBuyer
- March 27, 2025
- Georgetown, TX
The overall home buying experience was a positive event. From Sales, to Design, to Project Management, the Pulte team continued to keep us apprised about the home being built and developed. All involved were exceptional and would recommend the Pulte group for their next home purchase.
Del Webb responded:
Thank you so much for your wonderful review. We are thrilled to hear that you had a great experience from start to finish. We greatly appreciate your recommendation. Enjoy your new home! ^KH
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Our experience with Pulte Del Webb
- Jeffrey W.
- Verified HomeBuyer
- March 26, 2025
- Ponte Vedra, FL
We were very unhappy with the experience. We closed on the last day before Pulte shutdown for their extended Christmas break. The house had so many issues, it was impossible to catch or note every problem. We seriously considered listing the house with a local realtor and starting over with a different builder. Fortunately, all of the issues were cosmetic. It was obvious that the closing was rushed to book the sale for YE 2024, and it showed in the quality of the finished product. The only reason we didn't rate every category 1 star is because of the efforts of our project manager, Kevin. ...
Del Webb responded:
Thank you for taking the time to provide feedback. We sincerely apologize that you had this experience when closing on your home. However, we are pleased to hear that Kevin was responsive and helpful with your concerns. Your feedback is valuable to us and if we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. Thank you again. ^KH ...
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Adam
- Julie L.
- Verified HomeBuyer
- March 13, 2025
- Georgetown, TX
Adam was very helpful from our first meeting and he has continued to be a great resource. Even after moving in, I feel comfortable reaching out to him if I have any questions or concerns. Throughout the whole process of building my home and now living in Sun City, Adam continues to offer the kind of customer service that makes you glad he is your contact.
Del Webb responded:
Thank you for the wonderful review! We are thrilled to hear that Adam provided excellent service throughout your homebuilding process and beyond. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good Experience - Expectations were set properly
- Kirk T.
- Verified HomeBuyer
- March 12, 2025
- Okatie, SC
We had read several reviews prior to committing to the new build and did have some angst in that they were not all perfect. We went tohrit the process ensuring we did all of the things that would make us feel confident and avoid potential land mines other had faced. It worked Our experience was very good - Great people.
Del Webb responded:
Thank you for sharing your feedback with us! We are so thrilled to hear that you had a great experience. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. Thank you again. ^KH
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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