Del Webb Reviews

The sales did not understand are needs. 3 things I did want not to be on a hill which you could not tell when bought. No room for pool was not told. Woods on otherwise of golf course were going to be tore down for homes.

I had nothing but good experiences with the staff of all branches my house is beautiful love the community. The CLubhouse is awesome and inviting staff is friendly and knowledgeable. Siglinde

Horrible & difficult experience with Pulte. Our third new build with them & a completely different experience this time.

Lived here for 3 months now and still getting repairs made. One big issue of the wall vibrating when the door to the garage is closed, will never be fixed. The house is the price you pay to live in Sun City, and I love the life style here. So I pay the price.

Built quickly without attention to detail.

So far our experience has been positive. All issues that required a quick response have been handled in a timely and professional manner. A number of minor issues have been identified and will be communicated at our post-closing inspection. Our final comments will depend on how those are resolved.

The most important items that are visible for fit and finish leave a lot to be desired. Painters don't properly tape around hardware. Many things aren't square and is obviously visible. Warranty calls are in a backlog for obvious reasons.

There are a lot of questions that were not brought forward by the sales office when I bought into Dell Webb. Some Condos are right handed and left handed. That was not explained to me. I thought I was going into a right hand Condo and went into a left hand one and when I told the sales office that they told me basically to suck it up it's not an issue, you will get use to it. The second thing is the parking spot, I am in a spot where I can barely park in and it is a safety issue. I tried to change it after closing and again they said they can't do anything. But it truly is a safety issue if a fire broke out and I couldn't get out of the car. They are possibly building Section 8 or like apartments next to the property, for some people this is an issue for their safety that is why they bought into this community at Del Webb was to be safe. Del Web said they didn't know anything about it and if you want it to change it vote. Great Answer. Some of the appliances are not high quality. My dishwasher already broke and had to get it repaired. The washing machine is so so. For the money they could of brought in better quality appliances. Taxes in this area are really high, some of the highest in Massachusetts and of course the sales office would never tell you that. I just didn't do enough research, my fault-- and finally if you would ask if I would do this again, I am not sure I would buy a Del Web property. ... More

No cable service, closed apx 8 weeks ago...1-24-23

They sincerely care about your acquisition

Well built home--finishing work leaves a lot to be desired. Followups on things to be fixed have been slow.

Overall a good experience. $500k doesn’t buy what it used too.

Absolutely a wonderful experience from the very first meeting with the sales team and especially Caryn E. all the way thru to move in. The construction team especially Lester C. worked hard to overcome some quite difficult supply chain issues and managed to get the house completed and move in ready in time for me to make the relocation move with a minimum amount of difficulty. My sincere thanks to everyone with Del Webb and Pulte that made it happen!

Like our new home. Some finishes are requiring more attention

No way that I can in good conscience do so.

We love the house. BUT, I think Pulte cheaps out on some things such as paying separately for cabinet hardware, painting the garage, 2nd coach light on garage, etc. Just add a couple thousand dollars to the price. This is the third house we’ve built and never experienced this. It leaves a bad taste.

Overall our home is wonderful! We have issues that we wished we would have caught at our walk-through. Might I suggest a 2 part walkthrough! 1st day catch as much as you can and 2nd day walk through with fresh eyes. Too many things missed if you are hurrying to close! We Understand you have a year to fix things but when you buy a beautiful new home….it’s hard to wait to make things right!

Fantastic experience with construction and Sales

This house is a very expensive builders grade house. The cabinets are not wood, the vanities have NO drawers-they are just boxes, the island has one pull out per section, the sink sounds like tin, the supply lines and valves are plastic, all the closets have wire shelving, including the pantry, and to have upgraded appliances you pay a fortune. You need to purchase your own hand held showers, your own cabinets for the bathrooms, extra towel bars, etc. Am I glad I moved here...yes. I needed to move. But be aware that you are not purchasing quality...

Prior to purchase; We understood that " kitchen layout upgrade" meant upgraded appliances. We were disappointed with Whirlpool appliances. We were told at settlement walk through that humidifier is not included it is an option. We were not offered humidifier option. After settlement: The politeness disappeared overnight. Custome care managment became argumentative. Made us feel as if we were knit picking.

Bill was very good at keeping us informed during the building process. Dean did an excellent job during the home tour and was very responsive to any issues. Seeing things now where Workmanship could have been better.

Buying experience was great due to excellent sales person, Theresa B., who was tough but also very customer oriented. Home is as advertised and a great value.

My second and last Pulte Home, at least in Florida. Issues from the get go and still while residing in the home. Too many issues to list here. Major concern is level of construction knowledge, laying floor tile in the dark, major flooding due to loose plumbing fittings and on and on.

Great job! Thank you Brian Lovin our builder and Andrea Harrold our realtor

It has been a long process with some bumps in the road. I must say there has been a recent turnaround with very good communications and actions. We are nearing the end of the list of open issues. Good recovery.