Del Webb Reviews

Construction Nanagers did a great job. Disappointed with some of the quality. 1/8 inch thick engineered hardwood was a shock. Fixtures in bathrooms were not the same quality as pictured in model.

Very good home buying experience. Had a few issues but they were worked out with some reasonable follow up.

Good experience prompt attention for issues.

We recently built a Prestige model in Sun City HH. The builder was great to work with. We were kept apprised of the building process and appreciated the check-in meetings. As with any new construction, there were some issues upon moving in that needed to be addressed. However, the construction manager was very responsive in addressing our concerns.

Our construction manager, Spencer, was an absolute pleasure to work with. He was responsive and honest and very trustworthy in providing periodic updates. Once closed, our customer care representative, Andy, who is supposed to support any concerns post-closing through at least the first year, just disappeared. After repeated requests for a new person to take over what Andy had started regarding some issues we had with the new house we were infromed about there weeks later that Andy had quit. We were also informed that a new person would reach out to us. Sixteen days since that news was conveyed and we have yet to speak to anyone to assist in our post-purchase concerns. That is unacceptable but since this survey seemed to focus on the pre-closing aspect we wanted to make sure that all credit due was provided to Spencer and our sales representative, Lance, both of whom made this a very pleasurable and seamless endeavor. ... More

Purchase for Cash Transaction was a bit casual, without face to face interaction prior to wire transfer.

Since purchasing in May the plumber has been trying to clear a clogged drain and subsequent back up. Raw sewage in the shower! We had to leave for a couple of months and The third clean out Was done in our absence. We Return in three weeks. Hopefully it’s fixed this time. Matt at customer service has been responsive but that doesn’t make the nasty experience a nice thing.

I had been looking for a place to call home and the Del Webb Nocatee fits the bill. Ian was amazing and always will to assist with and out of state buyer and the extra work that might come with that sale. What I struggle is I’m now on my third home supervisor and the home was clearly not as quality controlled and it would have been if there was the same supervisor overseeing the construction. Ben is doing his best to get it up to Pulte’s standards and for that I thank him. Looking forward to transitioning into retired life once this home is put together and I can enjoy the life this move offers. ... More

Overall we had a good and reasonably easy process. I am however still not satisfied with the painters quality. Lots of paint speckles left on the tile floor. We are also not satisfied with the trim calking throughout the house and in the master bath. Many gaps and also spots where the floor meets the wall that there is either too much or not enough calk. All of this said, the process itself had a very good flow and our salesperson was very helpful.

The construction manager was very knowledgeable and help full. Some minor issues were taken care of.

Project Manager communication was great. Superintendent & quality control did bot meet up to the tasks at hand, Oven frame not installed left in oven. Oven warranty not with oven package, Had to put your head inside the oven upside down and take a picture on cell phone to complete the warranty information. Quality of microwave, wall oven, bathroom hardware accessories below quality. Laundry room facet cheap. House was dirty, workman sloppy trash left inside home on visit before final walkthrough. HVAC did not have a filter in the A/C unit. Closing process to meet new home buyer with HOA is non existent . Welcome package was picked up at sales office. HOA or sales should meet with new homebuyer and review information for the community. Facebook, community links, tour of the facilities. Very disappointed . Email is efficient but not personable. ... More

We had a great experience with Pulte. Their mortgage people, Robin, Chris, and Theresa were exceptional. Their service department with Scott is great. He is very knowledgeable and wants to help resolve any issues. They are lucky to have him.

We came here to look about 31/2 years ago.back then we looked at Sterling on the lake and crosswind along with del web. At that time we put del web aside since we thought they were more expensive but after 3 years we found out other 2 has gone up in price more than del web. Del webs hoa is little more expensive but I believe they keep you more busy... we were lucky enough to find the almost center lit in big cul de sac with lots of trees behind and streams running thru. It truly is healing place. Especially builder, putty, n project manager were great. Quality of the house is pretty good and price is good too. I hope that our hot will be great as rest of the project. ... More

I have a problem with the low quality appliances and after purchase issues that I am not able to resolve because I cannot get anyone to call me back. Emailing doesn't work, and there are no telephone numbers to call. I am quite disappointed with the after purchase experience although the builders are still as helpful as they can be and go out of their way to try to help even though their job has long been over.

Maureen was a great sales rep and Lance was unbelievable good project manager. Also Donna and Denise did outstanding jobs thru the process

The realtor who I worked w/was amazing! Very knowledgeable and responsive to all my questions. The contract supervisor was terrific too. He also was very responsive and sent weekly updates during the entire building proces. I felt like I was being “nickled and dimed” as everything was extra instead of being part of the package. For example, why weren’t kitchen island lights or outside gutters included in the price of the home like so many other builders do? Lastly, the workmanship was okay…not great!

Bought a "spec" home". Saved time to "get in" but no changes allowed, so had to make changes after moved in at greater cost. Initial "punch list" of repairs and touch up has not been addressed in over 30 days. Not a big deal, just disappointing having to stare at little pieces of blue tape.

The entire process was very smooth. I was kept well informed throughout and I couldn't be happier. Special shout out to Mike and Richard. They were gems to work with on both the sales and construction side. I would definitely recommend a Del Webb community and home.

We had an independent house inspector do the inspection before the sheetrock got installed and the final inspection. It was the best insurance we ever purchased. His inspections showed that the quality of construction was good and he tagged everything that needed to be repaired prior to closing. We had three different construction PM's during the building process. All of them seemed competent and easy to work with. Our inspector will also do the 1 year warranty walkthrough when it comes time for that.

Experience has been relatively painless. Happy with landscaping. Home seems well built.

Very satisfied with our new home. Working with the Bayview staff was pleasant.

We found everyone we dealt with to be so nice and accommodating.

We came to Sun City Peachtree and immediately knew this is where we wanted to live. We worked through the detailed processes with sales and most everything went as planned. The few hiccups were easily and quickly rectified. Our build team were also excellent and easy to work with. Phil, our Del Web Construction Manager was beyond excellent. He stayed in continuous contact with us on everything. We are in and almost settled and so excited with the choices we made.

Very well built home overall. Brian, our construction manager was great at attending to any issues we've had.

Homes are not high quality and there are many areas where a higher quality product should have been used for the price you pay for the house.Quality of work ie painting and attention to details need improvement to say the least.