Del Webb Reviews

Definitely more attention needed to detail in the cleanup process before closing and occupancy; paint spots in many places including floors, counters, electrical outlet plates, lighting fixtures and plumbing fixtures to name a few. To make our experience great overall, the above named issues could have easily been handled. Thank you.

From the sales agent Renee to the building and warranty team Jeff, Joe and Luis we have been very pleased with our overall experience. The team has been very responsive and timely . We set our expectations to a realistic achievable level and thus far have been very pleased.

We were very pleased with the workmanship of our new home and the oversite of our construction manager .

My experience is good. I wrote about the issues I encountered and the only one that was addressed was the electrical issue. I have encounter other issues since the waste disposal doesn't seem to work, and my doorbell doesn't ring. When the electrician came to my house he scratced the front door with his ladder when entering the house

They made the building experience as easy as possible. Communication with staff was relatively clear and efficient. Overall a very good experience

Both project managers were excellent. We had not issues with minor defects being fixed

Beautiful and hassle free Vacation / Retirement Home. Everything you always wanted and now have.

My house is beautiful I got a sunroom added and my house is bigger than I thought and plenty of light

It's beautiful, was clean at closing, value is above average, and the entire team was pretty responsive. Energy efficiency appears outstanding and quality is above average. Interior paint job is adequate and the standard carpet padding is below average. Overall we are pleased and look forward to enjoying it.

There doesn't seem to be a response to items that weren't noticed at walk-thru.

I was told when I signed papers the build time would take approximately 8-10 months, then when the build process did not begin when they advised it would I was told not to worry now the build time has shortened to 4-5 months. Well, that did not happen either. It took over a year from the time I signed papers until the closing. Once the build manager, Jack, began communicating with me he gave weekly updates and photos which were exciting to receive. Now that I am finally in my home/I am very happy with it. However, I have a sour feeling when finding out neighbors, who bought 6 months after me and closed the same week I did , had received $50,000 in upgrade credits. ... More

The order of the work makes no sense. Carpet installed before tile is finished creates dirt all over the carpet; fixtures arrived and installed too early and by move-in date, they were filthy. Cleaning crew doesn't know how to clean thoroughly.

The construction manager was the best part of the building experience with Pulte. Explained thing very well, quick response to our questions, very helpful.

The house would be so much better if the finish work was better….much better. Ethan, the construction manager is a fantastic rep for your company and is currently addressing the many issues with the workmanship. Some of the finish work on the interior is so bad that it would be laughable in my home state of Wisconsin. Where is the pride of a quality finished product? However, we are working through the issues and are enjoying the things that were done correctly. I am not a person who has ever taken the time to write a review like this, but I believe that your company can learn from it and move forward with stricter guidelines. Thanks. ... More

So far, I have enjoyed my new home. Seems to be of good quality and the neighborhood has many amenities. The HOA is taking some getting used to although they were very responsive on my first request. First home I've owned in 43 years where I do not have control over what I can do from a landscape and decoration standpoint. But I knew that going in.

We moved in about a month ago and we are very happy with our new home. Everyone on site was great and very helpful throughout the whole process.

house was built ahead of schedule

The CM Kyle and his manager Patrick were very responsive and responsible to get issues corrected prior to closing.

moved in in Oct{4) and now Moved in Oct 4 and would do it again! Feel happy and safe!

Use Darren as sales and Gordon as project manager.

Project built during COVID so construction was delayed. Communication was very good and the team was very proactive with the owners interests in mind. A good project during a difficult time.

Pulte Mortgage did a great job with the people who were my contacts in Colorado (Jordon & Trisha). At closing we only had the attorney present. Wish we could of had a Rep. from sales and Del Webb Sun City HOA. Had some questions should be answered (Mail box key, Garbage can & pickup, Gate pass) Still don't have mail box & Key after one month, Must go to post office for mail. House is good. One thing to mention is the paint used in house is not of the same quality as the model homes. Talked with contact from paint MFG. they said it was a low grade that they used,

We have had a positive experience.

The buying process was pretty good. The quality is pretty good. The project Manager was vey good.

I would recommend using a third party agent that has your back to take care of some of the requirements in purchasing a new home