Del Webb Reviews

Great responsiveness and quality from Manny and Matt. Pulte was pretty inflexible but the people overcame this.

Every aspect of dealing with Del Webb from lot choice to move in was terrific. The only detractors from an otherwise perfect experience were dealing with Pulte Mortgage and Pulte Insurance. I love my home.

We have been very happy, overall, with our New hope buying experience. From the sales personnel to the construction foreman to the handy man and to the response team when we have made a call, everyone cares to do the right thing and to make your experience a thoroughly happy one.

We were very pleased with April and Misti from the sales office. They answered all our questions and couldn’t have been nicer.

Last August my wife was helping a friend find a place to move from Denver. They did a stay-and-play, and when my wife returned home, she said that she wanted to join the Del Webb SCHH community. In October we flew down so I could check the place out - and we signed on the spot. The selection process is semi-customizable, as there’s always a choice of small, medium and large within lot size, house size, and choice of finishes. We were happy with our choices, and how the house turned-out. Key to our satisfaction was our assigned construction manager who kept us informed every step along the way, and wanted to make sure things were perfect before closing. With Del Webb’s construction warranty, it’s better for them to fix things up front, rather than later. We chose to be the pioneers in a new major expansion of an existing community. We were aware that our adjacent amenity center would be completed about 18 months after our close - no problems - there are already six other pools in the community to drive our golf cart to visit. A year ago this was not on our radar; based on the features of this Del Webb community - we are excited about this new phase of our retirement. It was well worth the look. ... More

I am very pleased with my home. Be aware that the buyer has zero say so on landscaping. You are allowed to make multiple decisions and give input on your home, but you have no input on your landscape. You have to wait till you move in and request HOA approval before you can replace anything. My yard was full of small holes, very uneven. Landscaping was and still is a disappointment.

Great place to live, friendly people

Mike and then Kelly were our construction managers and then a great job keeping us informed. Caryn was a fantastic sales agent. Raul has followed up on everything we have sked for

They give you a $9000 closing credit incentive to buy and use Pulte Mortgage. Mortgage company then jacks up the points to eat up the entire incentive, plus some. Ended up going with outside financing. Same rate essentially no points. I would not make another purchase unless the incentive isn’t linked to the mortgage company or there is a guarantee to match current market offers at outside banks.

The only challenging part of the homebuilding process was the waiting and delays due to inspections or govt officials were taking too long to approve. It caused about a five week+ delay to our build. At no fault of Del Webb/Pulte.

All representatives we encountered were very professional and knowledgeable. Some of the workmanship was less than top flight.

We were extremely please with the process of building a home at Del Webb in Griffin. We had looked at other 55+ communities, and they just didn’t have the feel of community as this Del Webb. It just seemed like the perfect fit for us.

Danny, our Construction Project Manager was a true professional. He was on top of every phase of the construction of our villa and was inconstant communication on the status of the construction. We met with him in person several times during the construction phase and remotely when it not possible to meet in person. He delivered on every commitment made to us and when "over and above" to make sure our needs were met. Danny is a true professional who takes great pride in the craftsmanship of the Pulte home he manages. Pulte should be very proud to have such a dedicated and passionate professional. ... More

We noticed a lack of transparency during the building process. They told us that foundation plans were proprietary and so any inspection of the slab would be useless as our inspector would not have access to the plans. The pre-drywall inspection was mostly shrugged off. Final walk-through allowed us to address any aesthetic concerns which were all addressed reasonably quickly. On the other hand, we have been very happy with our home and the builder's responsiveness to any concerns during our firrst 5 months. They have done an excellent job with cleaning up common areas and neighbors seem very happy as well. ... More

What started off as a very stressful experience was rectified in a timely manner by my Customer Care Manager. There were numerous issues missed prior to closing and it was difficult having the repairs noted and taken care of. Then my Customer Care Manager contacted me, came to my house, identified the issues and immediately assigned them to the pertinent contractors. Everything was taken care of quickly and efficiently. I am extremely grateful for Patrick and so happy in my new home.

Our project manager did a fantastic job.

Our construction manager, Jacob was fantastic. Although we were over one thousand miles away, he kept us updated through weekly emails (with pictures) and phone calls. It was as if we were right there! During our walk-through prior to closing, he helped us identify a few minor issues and then he ensured they were corrected before closing. He really cares about those of us who make his houses our homes. We were truly blessed to have Jacob as our construction manager.

Our original home was going to be delayed due to permit issues at nassau County. Our dell Webb salesman, Lance provided a quick move in option that allowed us to move into our new home 4 months prior to our first contracted home. Dell Webb handled all the documentation to switch homes so everything went smooth all the way to closing. Great experience

I was an out of state buyer and my site manager Chuck was always there for me. He was very responsive to all my questions and concerns and was honest when we had a glitch or two, but it always worked out! I am very happy in my new home

I love this house !

It was unfortunate that Berkeley County caused delays in issuing Permission to Occupy permits. This resulted in extensive delays for home owners to move into their homes. Del Webb continued to manage this issue and was very responsive to inquiries as to when the issue would be resolved.

We were especially pleased with our del webb sales person Dustin and with our final construction manager Matt.

Pretty good buying experience completed on time

My wife and l purchased a home in Carolina Gardens in NC. The overall process went smoothly as possible given that it was a remote sale. Upon it s completion we were extremely satisfied with the result. Our construction manager, David was very instrumental in making this so. David was personable, competent and responsive. He addressed to our satisfaction all of our questions and concerns regarding the build. He also addressed some minor issues which arose after closing. We are grateful to him. I would highly recommend a Del Webb home.

Salesman Jerry, excellent. Came in on day off to accommodate our schedules. Construction Superintendent Blaze did great job of keeping home on schedule & keeping us informed.