Del Webb Reviews

We are very satisfied overall with our home. Our builder was always very responsive and was able to answer all our questions and address any thing we brought up. Our sales person, however, did not always tell us the truth but skated around Our questions at times.

We understood that because of all the supply issues taking place our home building experience would be a struggle. Our building manager, Jesse, did a great job of handling everything and issues that developed. Jen, our sales manager, was a true gem that helped us when we had real issues. Our biggest problem was when upper management informed us 2 days prior to our "non negotiable" walk thru and closing dates that they would be delayed. Jen and Jesse jumped in to help us get in our home on the date promised.

Ryan and John both did a great job on top of things. Material and labor issues caused some delays.Still waiting on modern garage doors over a month after closing.

It is best to be on or near the construction site during the building of your house. Even with all the technology available today, face to face has a better impact.

The home is very comfortable

I know Pulte Homes is a production builder and NOT a custom builder but a little flexibility on Pultes part would not hurt their "bottom line" and allow the buyer to make small changes (which the buyer would be happy to pay for the change).

From builder site foreman and sale person great job !!!!

Level of finish work inside, and outside was surprisingly good. Time to complete the home for closing was disappointing. it took about 11 months from our first deposit and paperwork signing. Building of permanent amenities, clubhouse, pools, tennis courts, etc. still has not started as of this writing but we are paying FULL HOA FEES with no amenities even in sight yet!

Nice home overall; however, issues take longer than expected time to be resolved due to getting the subcontractors to return and fix the problems.

Overall homes are good, there are few places where they don't look great.

salesperson and construction manager were extremely professional and very easy to work with

Overall, the experience was very good. There were some quality problems with painting/caulking/grouting and splattering of paint on the hard wood floors. But the house is well constructed and closing process was very efficient.

If it weren't for Jerrad I would have had a very negative experience. Even though things were late arriving in the building procedure he would keep me informed of what was going on.

The home model was fitting us well as retired individuals. The construction is very nest.

We had many options for the interior and exterior for upgrades which makes the home more customized. All of the people that we worked with have been very good to work. Our sales agent - Janet was the best!

It was great to see the house while being built. However, Pulte does not consider the buyer very well - requesting I travel on Thanksgiving week. The time to visit should be better planned along with closing time. I was fortunate since Pulte worked with me on the timeframe.

I enjoyed working with the entire team at Pulte. Although the home was delayed, the final home was beautiful; worth the wait. Ed and Adam helped through some rough spots and delivered the home I wanted.

Downsizing after 35 years in your home is a complicated process but the sales and construction field staff made our move to a Del Webb community a positive experience. Thank you Siobhan, Josh & Zach

We received our home in great condition

Because we have a punch list still in progress I was reluctant to complete the survey. My responses are therefore hedged a bit. Still amazed that drawer and cabinet pulls were not included, nor were ceiling fans. Ultimate resolution of our punch list will determine the final quality and value answers.

It was five days short of a year from buying the house to closing on the house. Supply problems worker shortages and other factors all contributed to the problem. Pulte did a good job considering all these externalities and it would be hard to have expected a perfect experience. We’re glad to be in our new house and look forward to living here a long time.

Overall, our process was very satisfactory. Materials and fit and finish were very good. We have built 6 homes and this experience rated high on the list. Be sure to make sure you cover all deficiencies prior to closing. After closing little things are fixed. We have a major situation and it proving to be harder to remedy.

In this day of home buying/building and supply issues, Zac was the one we turned to for updates, questions and soothing. The experience was probably the best it could be given the situation in the world today. The only reason I couldn't rate a 5 is due to the build time and a few communication issues during construction.

The people that we worked with really seemed to care and tried to make the home buying experience a positive one.

Very responsive to our concerns