Del Webb Reviews

Everything DW provided was at or above my expectations. I am extremely happy with the final product.

It took longer to get in then what we first were told. Over all good experience.

Bill our salesman and Eric our project manager were very responsive to our questions and concerns. Our only issue was the slow response in completing the installation of our hood shroud after we closed. That took a month, which seemed too long for a 10 minute job.

House not built in the Garden home section but in 55+ section nearby. After corrections and short delay, we obtain our new construction. So far, no issues and we think it's a 4-star rating.

It is best to be on or near the construction site during the building of your house. Even with all the technology available today, face to face has a better impact.

salesperson and construction manager were extremely professional and very easy to work with

If it weren't for Jerrad I would have had a very negative experience. Even though things were late arriving in the building procedure he would keep me informed of what was going on.

We had many options for the interior and exterior for upgrades which makes the home more customized. All of the people that we worked with have been very good to work. Our sales agent - Janet was the best!

I enjoyed working with the entire team at Pulte. Although the home was delayed, the final home was beautiful; worth the wait. Ed and Adam helped through some rough spots and delivered the home I wanted.

Because we have a punch list still in progress I was reluctant to complete the survey. My responses are therefore hedged a bit. Still amazed that drawer and cabinet pulls were not included, nor were ceiling fans. Ultimate resolution of our punch list will determine the final quality and value answers.

Very responsive to our concerns

I was more impressed with Pilate staff than I was with the quality of the home. Everyone in the sales office, the field managers and the mortgage division were delightful to work with. They seemed genuine and professional and always responded in a timely manner. Since I’ve moved in, I’ve had some minor issues and they have been addressed quickly, for the most part.

Overall good experience. Beautiful home & quality!

The warranty people are very good to work with and listened to our concerns. It would be nice if more attention to detail was paid prior to closing so there would be fewer workers needed after closing.

He knows his business, responds when corrections/actions need to be taken.

The buying experience was a learning curve. Understand that the models are full of upgrades that you pay extra for. Choices for customization are limited. Overall very happy with our house so far (have not lived in it long).

The building process brings skilled works to each task. The workers get their job done quickly, and then the next group of experts swarm the home and get their specialty done. You may need to do some sanding and add a couple coats of paint to protect walls from marks. You create a list of things that need attention and a coordinator brings a team to fix your list. We are thrilled with the community and happy with our home.

My experience was very good, the builder Mike is exceptional was amazing on the walk-through knowledge and follow up. That being said my dishwasher didn’t work and I got me a new one there is no exhaust fan so the smoke detectors go off and there was some damage to the cabinet which was fixed.

Expect your expectations to be met! They stay in touch with you throughout the process, from down payment to close and even after. You can expect a worry free experience.

Happy with layout and build of home. Unhappy with the lack of attention to detail from the craftsman that built our home.

I am so pleased with my home and appreciate the quick responses to any concerns I may have. The pre-closing walk throughs and preparation for closing was excellent.

We still have some un-resloved issues that we are waiting on. We need a screen for our flex room, trim around our microwave and 2 floodlights. Both houses next to us which were started 3 wks. after us have them. Our field mgr. told us there is a shortage of these items, but why did these houses get these items before us?. A little frustrated. However, we are pleased with the overall actual construction of the house. The landscaping is done beautifully.

I would like to have given 5 stars, but the rush to finish and close at the end of the year left too many issues that needed to be addressed after closing.

Overall we’re happy with our home. There were several bumps along the way. But basically you’re buying a tract home. The buying process felt like a game to increase your cost. Between bidding for your home against “ phantom other buyers “ and the upgrades you need if you want the house to be even close to what the model looked like really drives the price up. We liked the people we worked with but I would do the buying differently next time.

All small issues were addressed and resolved