Del Webb Reviews

We dreamed big, kept it real, and they got it done! Despite a global pandemic, supply chain challenges across the country, a national worker shortage, and the highest inflation in 40 years, we are in our Del Webb home, and we love it. No sugar coating...this was a tough time in the home construction industry and our supervisor Mike P. delivered. There are punch lists with any new home build and our team dealt with them professionally and in a timely manner under tremendous stress due to outside economic and workforce challenges. Now we get to enjoy the lifestyle we desired at a great price compared to the other places we considered. ... More

Generally happy with our purchase. The materials and appliances are middle tier and some of the workmanship on the molding could have been better. But very happy with the responsiveness to any concerns raised and with the clubhouse and its staff.

I had a good experience with my new home. Jordan was very helpful with the process; Natalie was excellent in helping me pick out options; the construction manager, Mark, and his team were always ready to answer questions or keep me posted on the progress of my home. As a recent widow, this was a brand new experience for me, and everyone helped to make the process as simple as possible. I am looking forward to this new chapter.

I did not realize how energy efficient a home could be until now…

Both our sales representative and project manager were very helpful and responsive with all of our questions and concerns. The home came out beautiful but did have several items that needed to be corrected after closing. All of which are being addressed with no hassle. Workmanship was very good and and finish was above average.

Pretty good buying experience completed on time

Bill O, our sales rep was OUTSTANDING!! He did everything he said he would, guided us through the process, dealt with all our concerns, made the whole process a pleasure, in spite of the fact that it took over a year from contract to delivery. However, some of the subcontractors were not altogether satisfactory, tile and painting for example. The tile was not properly washed after grouting, which left spotting throughout the house, and is impossible to remove. The warranty service is all but nonexistent. I've done most of the punch items myself.

I love my new home,

Del Webb homes are very beautiful. The quality of the workmanship in some exterior and interior finishes could be better.

We moved in two days before Hurricane Ian. Construction was great! No issues as a result of the storm. Attention to detail was lacking. They knew we were not moving in until 30 days after closing. We had requested - at least a month before closing - that the wire shelving in the master closet and the pantry be taken down in order to allow California Closets (CC) to do the installs. This was two weeks before move-in. I arrived the day before CC installs and the shelving was still in place. The shelving were finally removed the morning of the CC installs. We had to clean the house the morning of move in. The dryer was not hooked up until two weeks after move-in. The dishwasher still doesn't dry the dishes. Warranty coming in another week. ... More

We should have been provided with the choice of upgrading some features of the house. Otherwise, the experience has been highly satisfying.

Fixed contract..no surprises. Great home value. Overall very happy.

went over very well. think you very much

From the beginning, our sales agent, Renee, was fabulous. No pressure, just straight forward info from her. She was helpful from beginning to end. Laurie was our mortgage processor. She was wonderful. Always called us back quickly. She was on top of everything. Alex was out construction manager. We enjoyed working with Alex. He was always prompt and courteous. He addressed any issues prior to closing and we have even spoken with him after closing.

Overall experience was good. Attention to fixes thus far have been good. Workmanship needs improvement in some areas. Attention to details is crucial for home buyers and should be for workers as well.

The construction mgr. Jake was a 10+, from our experience most others in the various departments did not live up to expectations. With that said the journey was worth it and we couldn’t be happier living here.

The positive: everyone we dealt with on the Pulse staff was wonderful. They were responsive, answered questions faithfully and promptly, and were just downright a pleasure to deal with. The not so positive: the lot we bought had already had the slab poured so we were unfortunately limited in terms of the options we could get on the house. Because that plan could not be changed, we had to tear out the master shower and install a tub right after we moved in, because my wife needs a nightly bath for her rheumatoid arthritis. The builder did not allow some changes we thought reasonable; we would have preferred better flooring, but Pulte did not give us that option. And the lack of color choices for the cabinetry was also disappointing. In sum: despite a few niggling and negative details, I think we'll soon learn to love the house. ... More

Overall quality of build is good, but disappointed in the some of the details in work done. Looks like they were in a hurry to get done and hope that home owner doesn't notice. Interior doors that don't latch, dead bolts difficult to set, sloppy painting (inside and out), windows seem cheap, Valances for all the blinds had to be reset as they were all installed crooked...why would you think that was ok? Installation of the tile floors and LVP seem to be very good. I had an outside inspector come in, he found several items, which they addressed...but again, why not do it right the first time? Tim, the project mgr has been very good at addressing issues. Overall a good house, they just don't pay attention to the fit and finish in some areas. ... More

My house was able to move into on a timely basis. However the is a design error with the owner’s suite closet. The door can not be closed without rubbing against clothes. The back shelves can only be reached by going in the closet and closing the door. Responsiveness to issues was good but some items could not be done because of back orders. Our construction manager was through and professional.

Overall, our experience from beginning to move in was fair to good. We had some glitches and delays that could have been handled in a more sensitive way so that we didn’t have to feel like we were overacting.

Vicky was great to work with. Our supt. wasgood but would have liked more communication. Our house was completed less than 10 mos. after signing contract, which was great. When paying almost $600k for a home, we would have liked more choices. Should have gotten credit/discount for things we omitted (mirrors, wire shelving,). Wish the interiors color person would have advised us of the quality (or lack thereof) of some of our selections. Our hard flooring is awful - anything that drops on the floor leaves a divot, not just a scratch. No soil prep on lawn - lots of weeds. Lots of ‘pot holes’ in lawn. All plantings put in to look good today - NOT 5 - 10 years down the road. Many trees too close to house. We have one of the largest front yards in the entire community, but only one tree. Extremely disappointed that construction on the recreation amenities hasn’t started yet - a paved parking lot is not a start. ... More

Thus far we have been happy with the home and the way the neighborhood is taking shape. All individuals have been extremely professional and the features of the home are what we expected

We enjoy your new home.

From the beginning of the home purchase process to closing the experience was smooth and professional.

The whole process took only 10 months, had one delay for a window but the rest went smoothly!