Del Webb Reviews

Overall good experience. However, now a month and a half latter still have unresolved issues.

I have always been impressed with Del Webb homes. This is the second one that I built. We had good people working with us, but unfortunately due to the Covid-19 epidemic there were delay’s with materials and contractor shortages. Our home was delayed by about two month’s in being completed. My only complaint is in the information sharing process. Our sales rep could have taken the time to send us short messages during the process informing us what she knew about what was being delayed and why. We had 3 different project managers during the building process and never received communication from two of them. Our last project manager, Bill, was excellent in responding to questions from us. He is to be commended for an outstanding job. Our new warranty rep is also very good and he is dealing with small issues that were not addressed during the building stage in a very timely manner. ... More

The homes are well constructed.

Quality product, nice people to work with.

Liked all the people I worked with

Overall I am satisfied with my new home in Del Webb Sun City Hilton Head. As far as a well built home it’s hit and miss, some of the work appears to be done by experienced craftsman while other work shows the results of inexperienced overworked migrant workers. These homes are built on a concrete slab which I am told should cure for a month before constructed upon. Del Webb/Pulte starts framing the next day or two after pouring the concrete. I home I don’t pay for that down the road with settling.

Good Builder who stands behind their product

Overall experience was very positive. Beautiful home and very responsive to questions

Great community and people here.

Sean our builder contact was very professional and followed through with every request or question we had. The homes have great floor plans and quality throughout.

Great! Great! Great! Great! Great!

So far, so good. Great community.

Home is solidly built and finely finished.

Delivered on time what I purchased in a pandemic. No shortages and that was amazing. My construction foreman jumped through hoops to make it happen. Rating would have been 5 Stars had it not been for the poor paint work that needed much rework.

This was a great experience working with all the different groups(sales, design, mortgage and building construction). All groups were very responsive to questions and concerns.

I recently purchased my house and I am very satisfied with the house. There are a few things that could be improved on....placing of the furnace in the attic isn't the best idea, (was used as a space saver idea but really having a 55+ person pulling the attic ladder down & climbing up the ladder to replace the filter in the furnace needs to be rethought out), also placing the attic ladder in the master bedroom closet was placed extremely close to the clothes rack so blouses,dresses, or pants can't be hung...you have to move them before pulling down the attic ladder, then there isn't any place to hang hand towels or wash cloths next to the sink in the master bathroom. Otherwise I am pleased with the house. ... More

Up grades are expensive. Cable tv has to have a outlet at every location you want a set all is not wireless. Field managers are very helpful.

The process was quicker than expected and they kept us on pace to meet the deadlines. I wish there where a few more options on finishes.

This is my 4th new construction home in my lifetime. Liz was my sales agent. She is awesome. I was surprised at Pulte’s pricing for upgrades. I would recommend a third party inspection prior to closing. Everett really made the difference so we could get my home completed for closing. The Del Webb The Woodlands neighbors and community are fantastic!

Good quality materials watch detail level

The sales team were always available to help with any questions or concerns. Very helpful with closing.

Same as above. The Del Webb team is top notch.

Although my sales lady Lisa & site manager David were terrific but unfortunately I was quite dissatisfied with multiple employees I turned to for assistance on correcting that our home & a neighbor’s mortgage were recorded on our property. We closed on 12/17/2020 & Our home was not successfully recorded until 2/2/2021. I would like to discuss these 2 issues (water bill & recording deed with the appropriate senior official. Obviously, I cannot recommend the otherwise well done closing because the deed was not recorded & I had to find out it wasn’t recorded myself.

Pulte homes is a great constructor. Very good experience overall.

Beautiful home, wonderful quite surroundings. Be mindful of the fact that if you don’t upgrade certain features, e.g., the paint, the product will not be top shelf. Plan on spending as much as 15-20% above the purchase price for various upgrades. Still a great value though. I wish we had been given a warning about the fact that our mail service would not commence until some arbitrary date, i.e., when the HOA decides to give the Post Office the go ahead. We had to find this out the hard way. There is construction going on by us, not that much, but it should not impede mail delivery. We have to make our semi-weekly pilgrimage to the Post Office, which is not ideal in these COVID-affected times. ... More