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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7812 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

7812 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Del Webb - The builder did a great job getting our house built in these

  • Margaret Ann V.
  • Verified HomeBuyer
  • October 12, 2021
  • Fishers, IN

The builder did a great job getting our house built in these trying times.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nice home

  • Darrell H.
  • Verified HomeBuyer
  • October 12, 2021
  • Ocala, FL

We had a great experience with pulse home builders but the Pilates mortgage experience was horrible. After we had provided all paperwork several times we never got the ok to close till the day before

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Timeliness of completion

  • Mary D.
  • Verified HomeBuyer
  • October 12, 2021
  • Wake Forest, NC

Overall it was a good experience for me

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 3

Del Webb - Allow brick or stone facades to houses (as formerly done).

  • Paul R.
  • Verified HomeBuyer
  • September 27, 2021
  • Okatie, SC

Allow brick or stone facades to houses (as formerly done).. Allow wash tubs in garages (as was done up until recently). Allow pocket doors as an option. Allow pantry doors to open “out.” Note: we paid a carpenter to change ours. One of our better decisions was to use Pultes mortgage, insurance, and legal firms. The coordination between them was seamless and perfect. Made our job much easier.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Tile, granite, cabinets, hardware upgrades were overpriced in our opinion

  • Joe W.
  • Verified HomeBuyer
  • September 14, 2021
  • Georgetown, TX

If you get granite, it may not look like what the sample showed. It might be lighter, darker, not as much variety in color, not consistent design, etc. Brick choice will also not match choice as may be lighter than sample. To get the color of cabinets, we had to upgrade to self-closing and pull-out trays which were more expensive since there were only 2 VERY basic colors. Home clean up left much to be desired and are working on items. Grass is lumpy and needs topsoil in many areas as not rolled enough for even surface.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Very qualified builder and adherence to the schedule.

  • Robert U.
  • Verified HomeBuyer
  • September 14, 2021
  • Myrtle Beach, SC

Very qualified builder and adherence to the schedule. Only issue was in performing the finished , but structural was superior.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Area

  • Lorenzo L J.
  • Verified HomeBuyer
  • September 09, 2021
  • Wilmington, NC

I am so happy with my home, come say hello!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Love my home

  • Tannie C.
  • Verified HomeBuyer
  • September 07, 2021
  • Buckeye, AZ

I love my home however I think there could’ve been better workmanship and care taken when completing it. Christian was helpful acknowledging and resolving a few of the problems. I have hired an outside inspector who found many more problems. As I look around now I find a few more that I feel was basically done either in a rush by workers trying to complete things or maybe they just didn’t care. I have a tile that was put not put in with the pattern in mind, I have granite that is cracked and lots of other things too numerous to mention on this. I am going to trust fully that Pulte homes ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

A great experience

  • Kenneth H.
  • Verified HomeBuyer
  • September 07, 2021
  • Jacksonville, FL

Will recommend to friends and family.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

The perfect home for me plus great amenities

  • Michele P.
  • Verified HomeBuyer
  • September 07, 2021
  • Spring, TX

I just love my new Del Webb garden home. It was so well designed with so many great features and excellent planning of every detail. I love this beautiful subdivision and cannot wait to use the fantastic amenities. The people make this great community though - amazing staff (big shout out to my salesman Steve and construction supervisor Sidney) and residents that are already like family. I wish the normal kinks of a new home could be mitigated sooner but I have faith that with a little persistence and patience, they will be resolved. So far, I am am very happy all things considered with my ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Buying a Del Webb home

  • Louis M.
  • Verified HomeBuyer
  • September 07, 2021
  • Land O' Lakes, FL

The builder was upfront about everything, and worked with us to get what we needed in place - colors, dates, prices. They stayed very close the their date and worked with us to close on a tight schedule. Overall, it was a good experience with the builder, and the location is perfect for us.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Beautiful home with large closets and bathrooms

  • Kenneth Z.
  • Verified HomeBuyer
  • September 07, 2021
  • Okatie, SC

Beautiful home with large closets and bathrooms

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Customer service after we moved in. Very cordial and responsive.

  • Ronald J. P.
  • Verified HomeBuyer
  • September 07, 2021
  • Okatie, SC

Beautiful home. The interior design is what people rave about. Large kitchen with a huge center cooking island. Master bath walk-in shower is fantastic. Lots of options for the size of the porch/sunroom.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - The location is great overlooking the lake, close to shops and

  • Nanci L.
  • Verified HomeBuyer
  • September 07, 2021
  • Westborough, MA

The location is great overlooking the lake, close to shops and the highway. We have met some very nice people here. Our place is a beautiful corner unit overlooking the clubhouse which isn’t open yet and we don’t know when it will be opened due in part to COVID delays. Our compressor died 2 weeks after living here and it took 2 weeks to be fixed. That said we were given a couple of AC units to use while we waited for parts and they were responsive to our needs.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Lack of follow-up and communication on backordered items which include a missing window, wrong faucets and wrong sliding glass door.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2021
  • Westfield, IN

Overall a good experience, but we are very frustrated on missing or incorrect items.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Very responsive to issues, even after closing. He also acknowledged the issues he was having with the painting crew, but still got people out to our property to correct deficient conditions.

  • Raymond R.
  • Verified HomeBuyer
  • August 05, 2021
  • Greensboro, GA

Enjoyed working with the Pulte PM/superintendent.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

field manager

  • Jack J. L.
  • Verified HomeBuyer
  • August 05, 2021
  • Okatie, SC

quality of all products used

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Satisfied all our requests

  • Albert L.
  • Verified HomeBuyer
  • August 04, 2021
  • Wake Forest, NC

Tried to shorten material delays

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Getting the house done in the time they estimated

  • James B.
  • Verified HomeBuyer
  • August 04, 2021
  • Fuquay Varina, NC

Getting the house done in the time they estimated

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Several major mistakes in construction (framed wrong back side)

  • Thomas B.
  • Verified HomeBuyer
  • August 04, 2021
  • Fuquay Varina, NC

Several major mistakes in construction (framed wrong back side) all corrected but caused delays . Great construction manager. Luv the finished product . Paint and trim work was great. Responsive to any repair requests.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Nice home.

  • Anthony Curtis H.
  • Verified HomeBuyer
  • July 30, 2021
  • Buckeye, AZ

Nice home. Wish closing wasn’t rushed for a better walkthrough experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - House had several unfinished items when we closed.

  • Fred W.
  • Verified HomeBuyer
  • July 29, 2021
  • Richmond, TX

House had several unfinished items when we closed. It’s been 3 weeks and all items have not been satisfactorily finished

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Del Webb - The selection staff at design center very helpful.

  • Donald B.
  • Verified HomeBuyer
  • July 29, 2021
  • Rogers, MN

The selection staff at design center very helpful. Electric staff good. Due to Covid had to do selection by zoom. After care person helpful getting furnace issue fixed. Friendly neighborhood

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Well built structure.

  • Thomas S.
  • Verified HomeBuyer
  • July 29, 2021
  • Georgetown, TX

I have 2 particular issues to describe. During the decision to purchase process, I became aware of the issue of hard water and a water softener system. At 81 years of age, I have been exposed to all kinds of water over the years, and never had a problem with any of it. After taking possession of the property, I became aware that there is a problem of the hard water having a serious adverse effect on the plumbing, making a water softener system a necessity. In my consideration of what facilities and systems to include in the home, no one made sure that I understood the substantial problem ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - We had a great experience all around.

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2021
  • Haymarket, VA

We had a great experience all around. Our foreman Will Wenzel was great and easy to work with and attended to our needs prior to, during, and after closing. Thank you for our new home.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 4