Del Webb Reviews

We had a great experience with our Salesperson and our Construction Supervisor and they were a tremendous help throughout the whole process! However, the mortgage team let us down! They repeatedly asked for the same documents, then on the cusp of closing asked for additional and more complicated documentation that was hard to pull together! It almost delayed our closing! They need to get better organized!

The trim and carpet subs did not have good workmanship

There is no way you can make a mistake purchasing a Del Webb home no matter how hard you try. With the number of retirees in the U.S. each year looking for a nice place to live you will always be ahead of the game and will never be without equity in your home.

Good construction manager and superintendent! Average and sloppy subcontractors. Good follow up and correction of building flaws and imperfections created by subcontractors.

Other then the length of time to build the house the entire process was great. The quality is top notch and the value of my home should only increase with time. My relationship with the builder's team was very good throughout the whole process.

My sales rep Pete kept us informed on the purchase and building process in a professional and timely manner

Sales, building people were great. The mortgage people were also good to work with. But the underwriter for the mortgage was a big sxxxx ox bxxxx. I would never deal with Del Webb or Pulte for a mortgage or any other products again.

Very happy with the home

Good quality condo. No grab bars in showers even though this is a senior (55+) community. With over $ 28,000 in options, kitchen stove exhaust does not ventilate outside. HOA monthly charge of $ 423 only provides landscaping and internet for home owner, rest is for community development. Not too happy about it. Other than those items, it is a good home, nice area.

Builder was responsive and good with communications and resolving issues.

The management team were very responsive to my needs.

While Anthony Lamas was an excellent construction manager, the closing process as very poor.

Overall, happy with purchase. They delivered on time, which was good in these COVID times. Only issue I really had was with the quality of the lawn. They did a very poor job of leveling the lawn, and I have many holes where it would be easy to twist an ankle and get injured. I have watched other lawns get laid in our neighborhood, and it seems to be a consistent issue. Otherwise, the overall build quality is about what I expected. I believe the neighborhood will be very nice, when complete, and the homes are reasonable quality for the price point. The construction managers, Matt and Tim, have worked hard to resolve the normal issues which arise in a new home and neighborhood. ... More

Great communication throughout the process…

First rate Team. From the Sales Team to the Field Manager, everyone was receptive and excellent to work with.

This community has an HOA on steroids. Fees to make improvements such as gutters and generators etc. are insanely overpriced. I feel robbed every time i have to pay one. A nominal fee maybe, but this is rediculous.

We had the best project manager supervising the contractors in our home. Most responsive service we’ve ever received.

Everybody was very nice. Mike W. was so easy to work with, and explained everything well. I look forward to my 11 month visit, when we can remedy some issues inside. For instance, we cannot use a toilet paper holder because the two sides are too far apart. The storage closet off of the patio smells like gas.

The home and process was pretty good overall. But sadly Erika in the sales office once contracted was MIA. Got my name wrong on the few emails sent and really underwhelming on a 1/2 million dollar home.

Needs better design in some areas.

Good experience but follow up on issues can be slow. Closed 6 weeks ago, but refrigerator is still backordered. Closet rod pulled down nearly 2 weeks ago and still waiting on repairs. Lawn care included in HOA, but have had our lawn mowed for 2 weeks.

Very happy with our purchase. Can't wait to be in it full time

It is a great community and the homes have the right focus for over 55, 2 things could be improved - 1) a more dependable approach to developing closing dates that gives the buyer an early heads up a fixed date. 2) my yard needed a lot of work to get the bumps out and grass growing properly.

Overall good experience. However, now a month and a half latter still have unresolved issues.

I have always been impressed with Del Webb homes. This is the second one that I built. We had good people working with us, but unfortunately due to the Covid-19 epidemic there were delay’s with materials and contractor shortages. Our home was delayed by about two month’s in being completed. My only complaint is in the information sharing process. Our sales rep could have taken the time to send us short messages during the process informing us what she knew about what was being delayed and why. We had 3 different project managers during the building process and never received communication from two of them. Our last project manager, Bill, was excellent in responding to questions from us. He is to be commended for an outstanding job. Our new warranty rep is also very good and he is dealing with small issues that were not addressed during the building stage in a very timely manner. ... More