Del Webb Reviews

Pay attention to details to avoid scheduling issues.

The design of the units are not only functional, but interesting, and offer a wide variety of choices. The landscaping thus far has also been quite appealing.

Happy with layout and build of home. Unhappy with the lack of attention to detail from the craftsman that built our home.

At final walk thru all punch list items were addressed and told would be corrected prior to closing. None were completed. Upgraded Appliance package was not installed and we were not advised of it before closing. We had to ask about it afterwards. Still waiting on them to arrive. Would have been nice to be told ahead of time. Gas line stub for BBG was not installed. When they came back they installed it in wall but never hooked it up in crawl space to main gas line. Rush to finish without good followup.

Applying for Pulte mortgage was a nightmare experience. We closed 2 months ago and some necessary basic building issues have not been completed.

The quality & craftsmanship is on par with other builders I've worked with.

I am so pleased with my home and appreciate the quick responses to any concerns I may have. The pre-closing walk throughs and preparation for closing was excellent.

They deliver our home in time. Products of our home are exceptional. Sales agent should be upfront and aware of the capacity of Solar system. Choices of elevation should be discussed in detail ahead of time, even before signing up the lot.

We still have some un-resloved issues that we are waiting on. We need a screen for our flex room, trim around our microwave and 2 floodlights. Both houses next to us which were started 3 wks. after us have them. Our field mgr. told us there is a shortage of these items, but why did these houses get these items before us?. A little frustrated. However, we are pleased with the overall actual construction of the house. The landscaping is done beautifully.

There are some annoying issues that are below expectations and so unnecessary, but overall, they are a fair and reputable company.

From our perspective, the Field Mgr. assigned to us certainly lived up to his ‘golden rule’ statement on his email signature: “I want to provide you with the same service I would expect myself.” His positive, can-do attitude was the major reason our home buying experience with Del Webb was so enjoyable. In short, we found him to be a class act and an asset to the Pulte organization. The homes are well-built.

I would like to have given 5 stars, but the rush to finish and close at the end of the year left too many issues that needed to be addressed after closing.

Overall we’re happy with our home. There were several bumps along the way. But basically you’re buying a tract home. The buying process felt like a game to increase your cost. Between bidding for your home against “ phantom other buyers “ and the upgrades you need if you want the house to be even close to what the model looked like really drives the price up. We liked the people we worked with but I would do the buying differently next time.

Sales person was great. She kept us well informed throughout the process and addressed our questions promptly.

Much improved since our previous purchase.

Their on site construction people are tops.

All small issues were addressed and resolved

The process was pretty straight forward. The communication was great from start to finish. Our site supervisor did as good a job as you can with the lack of workers in this environment. We are confident we have a great built home but have only been in for a month. Our biggest complaint was the lack of attention to detail on the finished product. Felt like corporate was in a hurry to close and the site supervisor was being pushed to close. I had to give a lower Value for price pain because the market is just ridiculous right now and the cost of building supplies is through the roof.

Working with the salesperson and the construction manager was pleasurable. The details of the finished product, unfortunately, fell short.

On time delivery for closing

Excellent System and Knowledgeable People

Overall quality is great. Due to shortages, delays were hard to swallow. Once house was closed, a couple of issues arose that I felt Pulte did not come through as expected.

The build process was smooth for the most part. Once moved in, we discovered the dish washer was fully installed without a power cord. It took 4days to get one along with the final microwave. We are still waiting on the trim kit after closing a month ago. In spite of that, del Webb has been very responsive and staff very helpful and friendly!

Sales person Mike was very good and helpful throughout the build. Project manager was great and finished home was very good.

While the process took a little longer than anticipated due to supply chain issues, Del Webb generally did a good job communicating progress and addressing issues as they arose