Del Webb Reviews

Issues were taken care of effectively and in a timely manner.

Very professional sales people. We were well looked after.

reputable, known to use good products

Overall the move has been pleasant A friendly safe neighborhood Most of our needs have been met

the builder representative relation and interaction as the building was in the building stage from foundation to completion and after. Our Rep. quick to follow up and paid attention to detail. Doesn't "shine you on" like some do. Heads up individual

Very quick in responding to questions.

Pulte needs to have more knowledgeable customer representatives at the front office when making a purchase. In my case I didn’t feel I had that. Questions couldn’t be answered and I didn’t receive the professional care that I should have. The professional care I did receive was from the building supervisor. He was in contact with me throughout the whole building process. He was excellent.

This was our 5th new home purchase. Overall, the experience was about average. One negative aspect was that Del Webb required a 20% deposit at contract, which in my opinion was excessive.

The actual builder was great. Some of the materials are substandard - was @ bit surprised.

Being on the East coast during the construction was difficult and didn’t have the best updates of construction.

Overall the experience was good. At times it appeared that the salesperson (Rita) was not in tune with notices that were sent to me. The Pulte representative (Steve) was very helpful and kept us up-to-date of the progress.

We have now lived in two Del Webb communities and we have had good building and closing experiences

Workmanship on building home was good. Finishing items had a lot to be desired. Things not noticed until you are actually living in home. Location of outlets in rooms could be better. Wish certain options were offered (walk in shower, stove top with separate oven/micro.

Fun to work with from the sales through design phase and build phase. We have enjoyed our new home.

Overall, a positive experience. There was no pressure and a model was available to examine. Not being allowed to select room colors was a disappointment. They can keep flooring choices straight in various locations so why not paint colors? The light fixture in the dining room was not centered and there was no outlet in a needed location even though there was one in the model. The kitchen exhaust fan is very loud. There could have been more options. For example, being able to get (& pay for) a solar tube to light center of house. Being able to select ceiling fans rather than pay for builders fixtures and then immediately replace with fans would have been better. A couple of things could have been articulated more accurately - the million dollar termite warranty is actually 100K per year over 10 years and the last 9 only are valid if you hire the pest control company. There was supposedly a deal with an alarm company but that was a wild goose chase. What was done was done extremely well. Both my real estate agent and private building inspector said that the house had the fewest deficiencies they had encountered. There were weekly calls from the construction manager and any questions were promptly answered responsively. The quality of the work reflects on him primarily. Del Webb is fortunate to have Steve. After 2 months, it is too soon to make a final assessment as how things hold up is important. ... More

Response to all issues has been phenomenal. Would like to have seen some leeway in how the interior of the home is laid out. I.e. light switches, lack of lights in closets

Be involved during the building process, in person when you can!

We really like the layout and design of our new home. The community and residents are great. Our only area we wish was little better was the workmanship of the home. It seems speed was a higher priority than the workmanship of the finished product.

Builders team was great

We built in Tidewater, Estero, Florida. Great experience with the Pulte staff. The product is excellent.

Plan on going over budget at design center

The builder team was very good.

Home turned out great

I have lived in my new home for 5 weeks. I'm happy with the quality and workmanship. There were a few issues but they were minor. I would recommend Del Webb to my friends.

When we had a question we often did not receive a call back ASAP.