Del Webb Reviews

Our walkthrough representative Josh was excellent and very responsive.

We bought a model home. We love the house and all the upgrades. All have been helpful in answering our questions. But disappointed that Pulte states you buy the house "as is". It them appears that the builder moves on to the next project. And has less regard for the model home .With our home inspection there were some issues found. We are working on those. Furthermore, our neighbors are very wonderful, and as we walk along the paths everyone waves..and they even stop and introduce themselves. Finally, the clubs and activities are great. It feels as if you are at camp.

Our supervisor Austin made the experience pleasant as he was always there to answer any questions or concerns we had during building, inspection and after the sale.

We are happy with our home overall but still dealing with some things that needed to be fixed.

Great responsible Builder. My questions and or concerns were always explained and addressed timely, fairly and appropriately.

I wanted a quality built home, just felt the workmanship towards the end was rushed and poor workmanship showed with being rushed to close. Overall really like the neighborhood met some wonderful neighbors already.

The buying process was easy. However the fact that you only have two weeks to make any changes or upgrades was troublesome. The pricing of upgrades is outrageous. Why the home has tile- carpet - tile in the entry makes no sense. And asking for that small piece of carpet to be tiled was not allowed.

Quality of build was great. Finish part of build could have been better and not so rushed.

Warranty group very effective, quality seems so far very good. Great neighborhood

Property facility manager addressed the issues that were missed by the building crew.

Although our field manager changed mid-build, we had good communication from both managers. Construction was delayed 10 weeks waiting for impact resistant windows--not the builder's fault. Upon closing, we had a small punch list, and our customer service rep/liaison has been outstanding in scheduling subcontractors to correct those minor items. A month after close, we are still waiting for the kitchen appliances we selected during design. One will arrive next week. Other residents have experienced the same, and current supply chain issues have not helped. Overall, we are pleased with our new home and very pleased with the neighbors and greater community. ... More

Unfortunately, due to supply chain problems, Pulte was unable to complete our home as originally scheduled. Their communication on the delays could have been better and help avoid needless extra costs on our move. Overall their response to problems after closing has been acceptable.

Overall a good experience . Love our new home.Srill have a few issues to be worked out with our home,but we are enjoying our new home.Thanks we live in Del Web.

Knowledgeable salesperson, great plans with lots of options made buying easy. Build process was explained well, and necessary changes were resolved as quickly as possible. Pleased with final results.

Considering current supply chain issues, process was exceptional.

It was evident that some of the tradesmen took pride in their work while others not so much.

Overall a positive experience. House was built on schedule in spite of supply chain delays . Some minor issues still being addressed but no big deal. Project Manager David R was outstanding. Did everything within his power to get things done . Pulte mortgage contact Jen B was also a shining star. One thing that could improve is flexibility. Pulte is not flexible when making changes to their set standards!

COVID delays lessened the experience.

Quality of build. Amenities to use

When the housing market went crazy, they did not cancel your contract and hold you over a barrel to pay more, like other builders did. There are several things they do extra that others don't (in Texas). I believe they should point outl those attributes of the building process up front during the sales phase.

Minor issues with items not completed at closing

Overall it was a good experience for me

I love my home however I think there could’ve been better workmanship and care taken when completing it. Christian was helpful acknowledging and resolving a few of the problems. I have hired an outside inspector who found many more problems. As I look around now I find a few more that I feel was basically done either in a rush by workers trying to complete things or maybe they just didn’t care. I have a tile that was put not put in with the pattern in mind, I have granite that is cracked and lots of other things too numerous to mention on this. I am going to trust fully that Pulte homes will take care of these problems as I do love my home but hope to love it even more! Thank you ... More

Will recommend to friends and family.

I just love my new Del Webb garden home. It was so well designed with so many great features and excellent planning of every detail. I love this beautiful subdivision and cannot wait to use the fantastic amenities. The people make this great community though - amazing staff (big shout out to my salesman Steve and construction supervisor Sidney) and residents that are already like family. I wish the normal kinks of a new home could be mitigated sooner but I have faith that with a little persistence and patience, they will be resolved. So far, I am am very happy all things considered with my purchase here. ... More