Del Webb Reviews

the builder representative relation and interaction as the building was in the building stage from foundation to completion and after. Our Rep. quick to follow up and paid attention to detail. Doesn't "shine you on" like some do. Heads up individual

The overall experience was very good. Time of construction took took a few weeks longer than projected but with Covid 19 that was expected.

The process was quicker than expected and they kept us on pace to meet the deadlines. I wish there where a few more options on finishes.

Very quick in responding to questions.

This is my 4th new construction home in my lifetime. Liz was my sales agent. She is awesome. I was surprised at Pulte’s pricing for upgrades. I would recommend a third party inspection prior to closing. Everett really made the difference so we could get my home completed for closing. The Del Webb The Woodlands neighbors and community are fantastic!

We are still waiting for the refrigerator that was part of a package. It was promised to be delivered by February 22nd, or by the end of February at the latest. We are still waiting and have had no updates for several weeks. Our rear door to the lanai is again showing gaps after at least two attempts to simply adjust it. It appears the door frame is warped and simple fixes aren't working. Other than these issues other punch list items were addressed. General workmanship appears good for homes built on a fairly fast timeline. The community is very nice and we're looking forward to being able to get involved in many of the activities once things open up more. ... More

We have had a good experience with the builders, especially during this difficult time of COVID and possible delays.

Good quality materials watch detail level

Pulse builds a quality home!

Qwinn was great field manager.

Steve D is on-the-spot. He made it happen.

The sales team were always available to help with any questions or concerns. Very helpful with closing.

They give you what you ask for at a good price. But leave something to be desired when it comes to after you take position touch up’s.

Stand behind their work.

They are receptive to answering questions and going over the details during construction.

Same as above. The Del Webb team is top notch.

Our sales representative was very knowledgeable and very helpful. He and his wife live in Del Webb, and will be great friends. Field Manager was also very responsive and always helpful.

I really enjoyed working with my building supervisor Brice. He was always available to me. His work ethics were impeccable. He responded quickly and followed through even afterwards. It was a wonderful experience knowing he was on my side. The head supervisor Bill also was helpful, if Brice wasn’t available he was their. The team worked diligently to get things done.

Although my sales lady Lisa & site manager David were terrific but unfortunately I was quite dissatisfied with multiple employees I turned to for assistance on correcting that our home & a neighbor’s mortgage were recorded on our property. We closed on 12/17/2020 & Our home was not successfully recorded until 2/2/2021. I would like to discuss these 2 issues (water bill & recording deed with the appropriate senior official. Obviously, I cannot recommend the otherwise well done closing because the deed was not recorded & I had to find out it wasn’t recorded myself.

Pulte needs to have more knowledgeable customer representatives at the front office when making a purchase. In my case I didn’t feel I had that. Questions couldn’t be answered and I didn’t receive the professional care that I should have. The professional care I did receive was from the building supervisor. He was in contact with me throughout the whole building process. He was excellent.

It was a good shopping experience.

Pulte homes is a great constructor. Very good experience overall.

Beautiful home, wonderful quite surroundings. Be mindful of the fact that if you don’t upgrade certain features, e.g., the paint, the product will not be top shelf. Plan on spending as much as 15-20% above the purchase price for various upgrades. Still a great value though. I wish we had been given a warning about the fact that our mail service would not commence until some arbitrary date, i.e., when the HOA decides to give the Post Office the go ahead. We had to find this out the hard way. There is construction going on by us, not that much, but it should not impede mail delivery. We have to make our semi-weekly pilgrimage to the Post Office, which is not ideal in these COVID-affected times. ... More

Overall we are pleased, however some of the work showed a lack of attention to details.

Overall we are satisfied with our new home. The sales office personnel were great, keeping us informed throughout the building process and helping with the financing options. The construction crews were also great. Perhaps the area of design upgrades could be improved. Home buyers may not think of everything and it would be nice if the designer helped identify potential issues. We upgraded kitchen door knobs and fixtures which we understood carried into the baths. The baths do have the same upgraded knobs, but the fixtures did not change. Now our baths have three different types of hardware: upgraded knobs, brushed nickel door handles, and polished chrome sink and shower fixtures. We also asked for a floor outlet to be put in the gathering room, perhaps for plugging in a lamp near the sofa. It was placed very close to the middle of the floor area, making it totally unusable. ... More