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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8000 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8000 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Everything was explained every step of the way.

  • Cynthia M.
  • Verified HomeBuyer
  • December 02, 2020
  • Corcoran, MN

Quality of workmanship and explanation of home needs, etc.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Del Webb - Being on the East coast during the construction was difficult

  • Cynthia K.
  • Verified HomeBuyer
  • December 01, 2020
  • FLORENCE, AZ

Being on the East coast during the construction was difficult and didn’t have the best updates of construction.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

The build was projected to be six months and it was built on time.

  • Victor S.
  • Verified HomeBuyer
  • December 01, 2020
  • OCALA, FL

I enjoyed working with the sales department. Working with the field managers can be trying as they like telling and not listening.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Not a custom home...... but still very nice!

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Wake Forest, NC

If you’re looking for a truly custom home, pick a different builder. If you’re OK choosing from available builder floor plans and available builder design and decor options, then you’ll enjoy your experience. Just don’t ask to move a wall or choose a custom paint color they don’t offer. The answer is,”no.” And if you have any sense of modern style, be prepared to change out every light fixture In the house after closing. The builder options are very bland, even the upgraded ones. The sales team and the construction team are quite friendly and very responsive. But their hands are tied by ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - This was an overall good buying experience.

  • Sue G.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Mill, SC

This was an overall good buying experience. Be very careful when evaluating the upgrades. Sales wasn't always thorough in explaining additional options out there. I recommend looking at the existing homes and see what else they have. Ask a lot of questions.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Overall the experience was good.

  • Raymond S.
  • Verified HomeBuyer
  • December 01, 2020
  • Frisco, TX

Overall the experience was good. At times it appeared that the salesperson (Rita) was not in tune with notices that were sent to me. The Pulte representative (Steve) was very helpful and kept us up-to-date of the progress.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Building went along in a timely manner even with Covid present.

  • Lawrence V.
  • Verified HomeBuyer
  • December 01, 2020
  • Plainfield, IN

We were kept informed of the building process in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3

The closing and turnover process was very good including preclosing walk thru

  • Steven W.
  • Verified HomeBuyer
  • December 01, 2020
  • Myrtle Beach, SC

We have now lived in two Del Webb communities and we have had good building and closing experiences

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Del Webb - Workmanship on building home was good.

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2020
  • Lakewood Ranch, FL

Workmanship on building home was good. Finishing items had a lot to be desired. Things not noticed until you are actually living in home. Location of outlets in rooms could be better. Wish certain options were offered (walk in shower, stove top with separate oven/micro.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

My construction liaison kept me fully informed on weekly basis and was available to answer questions

  • Linda C.
  • Verified HomeBuyer
  • November 11, 2020
  • Richmond, TX

I completed the building process from 1300 miles away. It would not have been possible without a construction liaison who stayed in close contact.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The sales rep was excellent, she really knew her stuff, and was very responsive to any question or issue we had.

  • Thomas D.
  • Verified HomeBuyer
  • November 10, 2020
  • Port Saint Lucie, FL

The rep that did the virtual walk through (because of Covid-19) was excellent really knew his stuff. There were a few minor issues that need to be addressed and based on what I have experienced I expect them to be handled in a timely manor. Because of the Covid we are transitioning to our new home in phases we hope to be settled in soon. I would highly recommend the people we worked with. We are putting together a punch/warranty itemized list that needs to be addressed. I expect that it will be addressed and resolved to our satisfaction. Check back with me in 6 months and 1 year.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - All in all a good experience

  • Nancy M.
  • Verified HomeBuyer
  • November 08, 2020
  • FLORENCE, AZ

All in all a good experience

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Del Webb - House was finished on schedule.

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2020
  • Davenport, FL

House was finished on schedule. Everything was finished including the planting. There was no punch list. After we moved in there were several minor issues that were addressed very promptly. I was surprised by a $550 want bill for the first month especially since we were only in the house for three weeks

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Del Webb - Smooth process, quick to respond, quality product

  • Philip A.
  • Verified HomeBuyer
  • November 04, 2020
  • Ponte Vedra, FL

Smooth process, quick to respond, quality product

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Everything went according to the schedule laid out at the start.

  • Sharon M.
  • Verified HomeBuyer
  • November 04, 2020
  • Bluffton, SC

Everything went according to the schedule laid out at the start. Problems were small and addressed quickly.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Fast and easy

  • Jeffry H.
  • Verified HomeBuyer
  • November 04, 2020
  • Georgetown, TX

We are very happy with our home. It seems to be built very well. However, Pulte Homes does a LOUSY job with the lawn. It’s not rolled and it’s so lumpy I’m going to have to have a load of dirt brought in to even it out.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

After Purchase service support is very good

  • Richard L.
  • Verified HomeBuyer
  • November 04, 2020
  • Ave Maria, FL

So far a great experience. Few things could be improved on but all in all good experience.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleased, but.....

  • Harry O.
  • Verified HomeBuyer
  • November 03, 2020
  • Rancho Mirage, CA

I am curious as to why the model home of the Refuge, which I chose, has two lights built into the ceiling of the second bedroom and I have none. The overall quality of the home is quite good and I’m very happy to be living here.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Del Webb is great for seniors!

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • SAN ANTONIO, TX

Del Webb is great for seniors!!!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Good location and well maintained

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Griffin, GA

Good location and well maintained

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Great house with good workmanship

  • Ronald B.
  • Verified HomeBuyer
  • November 03, 2020
  • MARANA, AZ

Great house with good workmanship

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - It was a smooth process from beginning to end

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2020
  • Port Saint Lucie, FL

It was a smooth process from beginning to end

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Del Webb - Sales person very responsive to all question.

  • Michael I.
  • Verified HomeBuyer
  • November 03, 2020
  • Myrtle Beach, SC

Sales person very responsive to all question. Very informative about process at Del Webb.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Overall a pretty good experience from start to finish.

  • Frank W.
  • Verified HomeBuyer
  • November 02, 2020
  • Georgetown, TX

Overall a pretty good experience from start to finish.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

The purchase to build process

  • Daniel K.
  • Verified HomeBuyer
  • October 30, 2020
  • Corcoran, MN

Not a custom builder at all

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5