Del Webb Reviews

Fixed contract..no surprises. Great home value. Overall very happy.

Moving into a Del Webb community is one of the best choices I have made. The physicality is wonderful and the people are very friendly. The sidewalks make walking around easy and fun! The only negative thing I can say is that the house was not cleaned as well as I would have liked(drywall dust) and my back porch could have been pressure washed better (orange spots and dried drywall on the concrete) it was acceptable but I expected a higher standard. I would still highly recommend and give a five star rating to the company.

I wish the builders and contractors would take a little more time to do things right the first time. It’s very frustrating when the owners move in and they have to log several work issues because things were done in a rush. There also needs to be more communication with the buyers. Final inspections should be done before the new owners move in. My new home was left with dirty floors from the contractors.

My husband and I had a brand new experience with building a new house. Jenna made the process for us seamless. She was always there with a smile and was prompt in answering all of our questions. Pulte has been amazing. Garrett and Harrison are so professional and attentive to the issues we had and have. We have never dealt with builders who truly care about the homeowners. We love living here. Thank you for everything.

This was a bad experience from start to finish. I couldn’t re on end this for anyine.

Pulte (Del Web) is our 4th new builder in California, All 4 were “production” / “track” homes. Of the 4, Pulte falls short, with the buying experience, the construction and its customer service.

These guys have been reliable, knowledgeable and professional! Big shoutout to David, Ryan & Tim. You have made my job so much easier!

went over very well. think you very much

I am brand new home owner , my experience is excited and excellent thank you.

Carlos has been great in trying to solve quality issues

I think the workmanship is poor quality. Response to items of concern is non existent. Cheapest possible products used.

I was promised alot when I bought this home in the area of "White glove" service. I never got anything close to that. Although the positive is I confident I have a very well built home, I was treating more like I was lucky to have it rather than Del Webb was lucky to have me buy it. My construction manager only called me once, and I am 3 months in and have yet to have anyone get back to me for 30 day inspection.

The installation of my lawn was a failure . The dead patches are obvious even after I had a professional service work to save it . I realise Del Webb ( Pulte ) does not guarantee the installation; however , they also did not insist the work was done properly . House construction was fine , the lawn was not .

The building experience was ok. Communication has always been an issue. I closed on my home nearly 2 months ago and STILL don’t have the things completed that were on my list from the pre closing walk through. Now, my site manager is gone and I am not getting any response from Dan or Steve. I am very frustrated and disappointed.

We were told false statements that we relied on. We will have to pay an additional $11,000 to get cabinets we were informed by pulte we would receive. We should never have closed. They did not honor their commitments.

My clothes dryer has made loud vibration sounds since day and Pulte will not replace.

Finish work very poor Community overbuilt for its amenity center

Everything went great. Good job

Main complaint is Quality of workmanship. Many things or not lined up or not centered where they should be, etc. paint splatters all over the floors.

They did an awesome job building our home. They certainly exceeded our expectations!

We love our new home and the community is fantastic! Our construction manager James was very professional and kept up aware of all details along the way!

As expected in every respect.

Erika in sales was a joy to do business with. Total professional and responsive to our needs. Lauren in the design center really knows her stuff and greatly aided us in making our selections. Provided exceptional advice. Joey, the home construction manager, did a super job, both in construction and keeping us informed. Always pleasant, he provided timely, comprehensive responses to our questions. The Del Webb team made buying and building a home an enjoyable experience!

It wasn't a smooth process especially after we moved in. I would 2nd guess this decision

They advertise a "quality build experience." However, there appears to be limited quality control. They use poor quality and inferior products. We have bowed and crooked walls, peeling floors, unpainted and poorly painted/mismatched areas. Many of the doors and much of the trim work look like a dog or rodent has been chewing on it for years. It does not look new. They got paint on the carpet and floors and left it. The floors have divots and high and low spots. The electric outlets and light switches are not always flush, not always straight, and do not match up in several places where consistency and aesthetics matter, especially considering the price paid. Some towel bars and toilet holders are falling off the wall, and they put towel bars over electrical outlets and light switches. Who does that? Don't bother with most upgrades; the inferior products and finish work are definitely not worth it. Upgrade it yourself later if you decide to build here. An exception to that would be the countertops if they still use the same company, and some of the tile work was nice (it will depend on your installer), although the products are not always great. You don't know what crews will be working on the various stages of your build, and it is obvious that some are better than others. Good luck. A part of the problem appears to be that different trades are not respectful of work done by other crews, and they damage each other's work. Wouldn't it be better to do it right the first time and use caution when working in the homes? DW responded to some of our initial complaints (not always satisfactorily), but now our emails often go unanswered, and we are not kept apprised of changes in scheduled work, nor are we always consulted as to what dates fit into our schedule for necessary repairs. The community is very nice, but we cannot recommend the builder, especially if you cannot be there frequently to assess the products and workmanship throughout the process. Having your own inspector helps, but is no guarantee. If you decide to build here, be prepared for a frustrating experience and a future money pit. ... More