Del Webb Reviews

Our new home is what we ordered in most respects. Some flaws are still being attended to as we approach our third month. All of our neighbors are great and have made us feel at home. We love the feeling of community and the variety of activities offered.

Sean was very helpful showing us all the details of the house. He took care of all the little things that needed touch up quickly.

While expensive, once community is finished will be a nice place to live, homes are very nice, clubhouse a plus, practically no maintenance. Residents very nice and welcoming.

I would buy again from Del Webb smooth process

My issues where addressed promptly and resolved. Trevor was responsive to my questions and concerns.

Am very happy two major thing so far need to repair like front door kitchen hood under mounting light cabinets was poorly in stall I. Feel they can do a. Better job Value home is good Gordon is a. Very good. Product manager he very knowledgeable very happy with him our walk though is very enjoyable he see things and point it out to repairs Very excellent builder. They. Are on top of things when work Oder is put in to repair

Read the purchase agreement thoroughly. Make sure you understand what is included and what is not. Ask about additional expenses such as lawn care, lawn pest control, home pest control, and termite control. Understand what type of sod you are receiving. Do a complete inspection at walk through and make sure every issue is documented. Do not sign off on any issue before it is corrected. If you do your due diligence, then it will be a smoother and less stressful experience. Overall we are pleased with the process.

My experience is good. I wrote about the issues I encountered and the only one that was addressed was the electrical issue. I have encounter other issues since the waste disposal doesn't seem to work, and my doorbell doesn't ring. When the electrician came to my house he scratced the front door with his ladder when entering the house

Beautiful and hassle free Vacation / Retirement Home. Everything you always wanted and now have.

So far, I have enjoyed my new home. Seems to be of good quality and the neighborhood has many amenities. The HOA is taking some getting used to although they were very responsive on my first request. First home I've owned in 43 years where I do not have control over what I can do from a landscape and decoration standpoint. But I knew that going in.

house was built ahead of schedule

Project built during COVID so construction was delayed. Communication was very good and the team was very proactive with the owners interests in mind. A good project during a difficult time.

We have had a positive experience.

The buying process was pretty good. The quality is pretty good. The project Manager was vey good.

Carols was the best project man of very intensive, and always answered our calls in timely matter

Our home buying experience went smoothly

Overall my experience building, buying, and living at DWBexley was good. I particularly like the size and location of this DW community. I moved here from a bigger Del Webb community in Florida and was familiar with the style of homes and the amenities offered. Unfortunately the cost of homes and the cost of living is higher in this area of Florida. Within the first few weeks of living here I have reported a few problems to warranty dept and they’ve been generally responsive.

Rely on your construction manager as the house is bing built. Communicate often and build a rapport. it will prove valuable in the end.

We moved into a house that had been sitting for about a year, so we knew everything would not be brand new. At first, the superintendent was very responsive, but after the 10 day fixing period, things have slowed way down. We had an independent home inspector go through the house and point out issues that we would not seen on our own. For example, the roof had a leak at one time that is fixed and there are issues on the roof that will be fixed. But we have a spot under the carpet that is missing pad and we are still waiting for an answer on that. We have sent the report provided by the inspector to the superintendent and Pulte Warranty. We understand that some of these small issues can wait for the year follow up, but some we would like taken care of ASAP. ... More

Overall the experience was pretty good. There was no communication of the hand off of outstanding items from the Project Manager to the Customer Care Center resulting in a 3 week period where nothing was done. Once I learned the Customer Care Center was the point of contact and found out who my contact person was, everything was completed quickly (Thanks Jodi). The Customer Care Center has been excellent to work with and get things done.

sales staff was great, the financial staff was very helpful and knowledgable and the construction supervisor/manager were professional

Hoping they will continue warranty for 1st year without taking months to complete and before you know year is up

Sales is fairly seamless. The loan mortgage and insurance process is well communicated. The build process and project manager assigned is helpful yet should provide weekly updates, 2-3 bullets throughout the build, to mitigate the multiple repairs on the back end. Communication for HOA information has been poor. This needs MAJOR improvement and rules of engagement to the new homeowner. The lifestyle engagement process is Stellar. Love the community and overall is what we expected. B + overall. Some areas I give a D and others like Sales & Design I give an A-. And by the way, we did not by and Expediton Series. So that is incorrect ... More

Everyone at Pulte Mortgage was nice to work with and supportive. The construction manager was wonderful and so helpful & really listened to my concerns. There were some things about the house I wasn’t pleased with, but overall the quality was pretty good. I thought the house was a little overpriced for the size of it - it is a small 2 bedroom home & the second bedroom is tiny. The front yard is all right but the back yard is very small with a slope where you can’t plant anything.

You are paying a premium to join a 55 and older community. The option costs range from reasonable to wildly overpriced. We had a good build process manager and we are pleased with the end result. It is a nice tract home. But it is not a semi-custom home by any stretch. The lack of landscaping support post sale is disappointing. The builder gives excuses about the trees being stressed by transplanting, but no help in what to do to help them recover.